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City Express Tijuana Rio

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City Express Tijuana Rio
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264 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Booneville, Arkansas
Reviewed 2 weeks ago via mobile

We stayed here during a surgery trip. The staff was amazing, it is safe to walk around in this area, there is a store across the street, they have a game room in the hotel, and the balcony offers a wide variety of entertainment as you on look the local night life in the streets below. The beds were comfortable...

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Helpful?
2Thank Justin S
Cetir, Director de Recepción at City Express Tijuana Rio, responded to this review

Dear Justin : Thank you Very much for your comment, we are pleased to know that you enjoyed your stay at City Express Suite Tijuana Rio, I only want to clear that you upload your comment in City Express Tijuana Rio, I really do not know how to do it to change this comment to the City Suites Tijuana Rio,...

Hayward, California
Reviewed 2 weeks ago

Cleaninless was a big fail, the table was dirty, no towels on my room, the reception person was okay, I had to check out the next day, I expressed my concerns to the reception person, he told me he was going to ask the Manager to talk to me,, NEVER HAPPENED. the room was not up to the standard hotels...

Review collected in partnership with this hotel
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Helpful?
Thank aleydae2017
Cetir, Front Office Manager at City Express Tijuana Rio, responded to this review

Dear (refer to the name or nickname of the user): We're sorry to read your comments about your experience in City Express Tijuana Rio, because our main objective is to facilitate achieving your goals, be assured that we will work hard with the corresponding area in order to overcome your expectations in the best way, thank you very much for...

Los Angeles, California
Reviewed 2 weeks ago

The room was clean but had a very bad horrible smell coming from the bathroom it smelled like sweage ! Awful they could not refund us or change us from room so we left and booked else were. I will never stay at this hotel again.

Review collected in partnership with this hotel
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Helpful?
Thank Tiago M
Cetir, Front Office Manager at City Express Tijuana Rio, responded to this review

Dear (refer to the name or nickname of the user) We appreciate your preference to choose us as your choice of accommodation and the time you took to give us your comments, this allows us to improve day by day, we are sorry to know that your stay was not all pleasant, be assured that our Maintenance department will make...

Healdsburg, California
Reviewed 11 March 2017

Excellent service all the personal very kind the location excellent and we had very good experience I really appreciate all the help I get from the personal And In especially to Mrs (Maricela) I Will recommend sincerely

Review collected in partnership with this hotel
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Thank W4297QVjoelr
Cetir, Front Office Manager at City Express Tijuana Rio, responded to this review

Dear W4297QVjoelr: At City Express Tijuana Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, We will shared your comments with our staff, so their effort will be...

Reviewed 27 January 2017 via mobile

Great service and attention from almost all the staff members. Maricela awesome on her way and customer orientation. Mr. Jorge should be more happy. Carmelita, the maid, great attitude as well. The location to the CAS and airport is great.

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Thank Gustavo S
Cetir, Front Office Manager at City Express Tijuana Rio, responded to this review

Dear Gustavo: At City Express Tijuana Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, We Will let know to our collegues about your comments so they would...

Tijuana, Mexico
Reviewed 3 January 2017

I have stayed at different city express locations. The service and cleanniness was great. However it would be nice to see the rooms a little more updated. There was no outlets by the beds. The beds were very lumpy and old. The phone was very old. Functioning but old. I would much rather stay at the insurgentes or rosarito locations...

Review collected in partnership with this hotel
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Thank silvialP5176NJ
Cetir, Gerente at City Express Tijuana Rio, responded to this review

Dear (silvialP5176NJ) We appreciate your preference to choose us as your choice of accommodation and the time you took to give us your comments, this allows us to improve day by day, we are sorry to know that your stay was not all pleasant, be assured that our Housekeeping / Maintenance department will make efforts to overcome such details and...

San Diego, California
Reviewed 12 December 2016

Inconvenient tiny shower, cheap through out the hotel, complicated parking experience. Really limited on tv channel selection. Do NOT recommend this hotel at all. You can always find somehhing better for the same price.

Review collected in partnership with this hotel
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Thank Emiliano S
Cetir, Director de Recepción at City Express Tijuana Rio, responded to this review

Dear Emiliano S We appreciate your preference for choosing us during your stay in the city of Tijuana We offer you an apology for all the incidents that occurred during your stay at City Express Hotel Tijuana Rio, We had informed all the departments involved to take the necessary internal measures preventing a similar situation like this from recurring. We...

Fontana
Reviewed 7 December 2016

It was a very nice hotel the atmospheri was great very modern. Rooms were nice & comfy. Beds were big a little to hard for my taste great location next to bars & restaurants. Overall good spot to stay in very safe

Review collected in partnership with this hotel
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Thank 907isaacv
Cetir, Gerente at City Express Tijuana Rio, responded to this review

Dear 907isaacv: At City Express Tijuana Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Anything you need please do not hesitate to contact...

Bakersfied
Reviewed 12 November 2016

I enjoyed our stay in this facility this is my second time here since our first time was so great we decided to returned again. The staff here are very proffesional and friendly the place is very clean we were impressed! Thank you for all you do for your guests! :)

Review collected in partnership with this hotel
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Thank domingaa511
Cetir, Front Office Manager at City Express Tijuana Rio, responded to this review

Dear domingaa511: At City Express we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day. Anything you need please do not hesitate to contact us. Sincerely,...

Harare, Zimbabwe
Reviewed 1 November 2016

The welcome was very good. The staff is good however,the room was extremely stuffy and small. The level of cleanliness left a lot to be desired. I liked the fact that they served breakfast though it was the same everyday. After my 3 week stay I was not impressed at all

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Helpful?
Thank muodzit
Cetir, Front Office Manager at City Express Tijuana Rio, responded to this review

Dear muodzit: We're sorry to read your comments about your experience in City Express Tijuana Rio, because our main objective is to facilitate achieving your goals, be assured that we will work hard with the corresponding area in order to overcome your expectations in the best way, thank you very much for the time you took to write your valuable...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the Rio Zone and the main shopping and financial centers of the city. ... more   less 

Additional Information about City Express Tijuana Rio

Address: Dr. Atl 6 | Col. Zona Rio, Tijuana 22010, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $123 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tijuana Rio 2.5*
Number of rooms: 131
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Also Known As:
City Express Tijuana Rio Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from City Express Tijuana Rio staff and other travellers.
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Questions? Get answers from City Express Tijuana Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room that does not have a gap between the air conditioner/heater and its wall housing.”
SanDiegoGuy1, 14 Dec 2015 | Read review
“Any other hotel would do.”
Zorzidad, 9 Dec 2015 | Read review
“Zona Río is noisy, request upper floor levels if you can.”
RobMacSoFL, 19 Feb 2015 | Read review
“Choose a room on the highest floor to avoid hearing footsteps in the early morning, as this hotel is mainly used by business travelers.”
Laralalaaa, 19 May 2014 | Read review
“Read the reviews before you book. For longer-term stays, call the hotel directly and see if you can work a price reduction.”
LeighK431, 26 Mar 2012 | Read review
5 of 5