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Hotel Cortez

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Hotel Cortez
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117 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Santee, California
Reviewed 4 March 2016

We decided to take a long weekend in Ensenada. We chose Hotel Cortez due to it's location and proximity to places that we had planned to visit. The hotel is undergoing some remodeling but that did not cause any disruption or noise during our stay. The pool was empty when we arrived; howeve' it had just finished being painted. By...

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Helpful?
1Thank IGH3Rat
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Dear guest. Thanks for staying with us. we work hard to make our guests happy and appreciate your positive feedback. hope to have the opportunity to have you with us again soon.

Reviewed 14 February 2016 via mobile

I brought my family here since my wedding was going to be in the riviera a block away. But the rooms that were demonstrated to us and the ones that were given to us after we had supposedly booked the others were not the same. Two of my family members AC did not work. They switched out the room. But...

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Thank Ambar Q
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

thank you very much for yopur feedback, its very valuable to us , our main priority is to be able to offer a well-maintained and comfortable atmosphere. i apologized for any inconvenience during your stay, your feedback is very much appreciated. thank you and hope to have the opportunity to have you again with us soon

Los Angeles, California
Reviewed 21 September 2015

I was very dissatisfied by my stay at Hotel Cortez for several reasons. The first was due to the fact that the images of the rooms online did not match the stay. The room was cramped, dingy and dirty. AC was old and barely functional, and the room was hot. The curtains and bedspread were old and dirty. The bathroom...

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8Thank Daniel G
Las Vegas, Nevada
Reviewed 16 September 2015

Great Hotel,perfect location,everything withen walking distance.Clean hotel very friendly staff.great secured parking.Clean rooms very good airconditioning.Good food abit over priced.Clean outdoor Pool.Lots of dinning options withen walking distance.I was there in September weather was hot and humidity very high.

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1Thank Isabel T
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

We thank you for your kind remarks and his preference for Hotel Cortez , it is a pleasure to work every day with customers like you. On behalf of all staff of Baja Inn Hotels , we are very grateful for the fact that you enjoyed our service and facilities from our Hotel Cortez . Thanks again for your preference...

Los Angeles, California
Reviewed 26 August 2015

This is more like a Motel down the road than a Hotel, I believe that should be better for the location but anyway once that we got there with my wife we only be there about 45min, this becouse starting with the parking lot we were afraid that something can happen to our car, then we moved to the room,...

Review collected in partnership with Amoma.com
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2Thank Walter G
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

Firstly thank you for the time spent to share your comments , receive our sincere apologies if our hotel did not meet your expectations. We want to apologize for any inconvenience during your stay, regarding the care they received from our staff. We take note about it and will implement corrective measures in our Hotel Cortez , reinforcing our staff...

San Diego, California
Reviewed 13 August 2015

Ensenada is kind of funny when it comes to hotels. You have the very top very expensive on one hand and a bunch of small somewhat low end on the other. Cortez is very easy on the top of the latter. Good value, great location. I would guess this hotel is from the 70's and looks the part, rooms are...

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Thank Carlos C
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review
Google Translation

Primeramente le agradecemos el tiempo dedicado para compartir su comentario. Para Hotel Cortez, es muy grato cumplir con la satisfacción...

Gilbert, Arizona
Reviewed 10 August 2015

First off I had to book on line mainly because I had zero communication with the hotel, I tried to call several times and e-mails. I never had luck reaching them! The front desk staff was completely uncaring and with the exception of the manager never even acknowledged when we walked in and out. The TV never worked and the...

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Thank Mark E
Baja Inn H, Dirección de Operaciones at Hotel Cortez, responded to this review

Firstly thank you for the time spent for submitting your comment, receive our sincere apologies for any inconvenience occurred during your stay, you had us so much difficulty making use of their room distressing, therefore we will follow up what happened. We take note on the staff and the treatment he received in our hotel to put corrective measures. Really...

Turlock, California
Reviewed 21 July 2015

Not only is it noisy and smelled horrible due to the renovations but the staff was rude! I was not able to use my room until past midnight once the renovation crew stopped painting. The paint thinner smell was unbearable. Will never stay here again!

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1Thank L L
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Firstly thank you for the time spent for submitting your comment, receive our sincere apologies for any inconvenience occurred during your stay, you had us so much difficulty making use of their room distressing, therefore we will follow up what happened. Also receive our sincere apologies if he sensed an odor regarding the painting, we will consider to inform our...

Whittier, California
Reviewed 13 July 2015

Review collected in partnership with Amoma.com
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3Thank jaimem192
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Cupertino, California
Reviewed 11 July 2015

You can't beat the location, in the heart of downtown Ensenada and within walking distance of most of Ensenada's attractions. The staff is professional and friendly. Parking is in a secure garage. Our room was rather shabby and in need of a face-lift, but judging by all the construction at the hotel it looks like this is happening. Other reviewers...

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1Thank Barbarienne
Baja Inn H, Director de Operaciones at Hotel Cortez, responded to this review

Thank you very much for taking the time to share with us your comment; It is very important to us their opinions, as this we recognize if we are meeting the expectations of our customers and so we improve our facilities and services and achieve greater convenience for our customers. Baja Inn hotels have a policy of continuous improvement, which...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Cortez part of Baja Inn Hotels , is located in the heart of Ensenada, located on the main avenue of the city . With quick and easy access to the tourist area , where restaurants , bars and shops are located. A few minutes from the waterfront and other tourist attractions . ... more   less 

Additional Information about Hotel Cortez

Address: Avenida Adolfo Lopez Mateos 1089, Ensenada 22800, Mexico
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Price Range: $85 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cortez 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Cortez Hotel Ensenada
Hotel Cortez Ensenada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cortez staff and other travellers.
2 questions
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davie
over a year ago

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Questions? Get answers from Hotel Cortez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator for second floor, just so you know.”
 of 5 bubbles pllara16, 1 Feb 2017 | Read review
“Ask for the newest rooms.”
 of 5 bubbles DavidGamboa, 25 Sep 2016 | Read review
“There are three grades of rooms available. The inside rooms have a view of other rooms drawn shades.”
 of 5 bubbles IGH3Rat, 3 Mar 2016 | Read review
“the primier rooms are new.very nice”
 of 5 bubbles 10isabelt, 15 Sep 2015 | Read review
“Away from the pool I think are quieter. Also ask for the premier type, they looked better decorated.”
 of 5 bubbles carloscV9105BF, 12 Aug 2015 | Read review
5 of 5