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1004 Moo. 2 Soi Suan Tu Rian Amphoe Muang, Ao Nang, Krabi Town 81180 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (579)
Pool & Beach (73)
Dining (60)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Pavilions Anana Krabi
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 149 hotels in Ao Nang
Location
Cleanliness
Service
Value
Travellers' Choice
Guests are surrounded by peaceful greenery and framed by Krabi’s famous Limestone Cliff. With a 360 degree view of nature, the location is only 8 minutes away from the beach, shopping, dining, and entertainment. All accessible by our on-demand transport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Rooftop bar
Boating
Canoeing
Diving
Game room
Hiking
Mini golf
Snorkelling
Aerobics
Aerobics offsite
Bicycle tours
Canoeing offsite
Entertainment staff
Evening entertainment
Karaoke
Walking tours
Board games / puzzles
Books, DVDs, music for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared bathroom
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Dutch, German and 3 more
333Reviews14Q+A19Room tips
Traveller rating
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Popular mentions
00Honey00 wrote a review Jul 2021
United States26 contributions42 helpful votes
Though I'm certain this resort had its heydays, my 7-day experience really fell short and I was so glad it was over at the end of my stay. This was THE moment when I realised that Google and trip advisor reviews can also be so wrong. The reviews give this illusion that this place is a health-retreat, into the mountains etc. but it isn't - well at least for me. The hotel is located a quick drive into the alley of the busy main street. The area is quiet but not in the woods (which turned out to be an advantage because we had to scout for breakfast and dinners away from the hotel) During my stay, there were so many miscommunications amongst the hotel management though they spoke pretty good English. The hotel is owned by a helpful couple (German-speaking & Thai) who tried to make our stay better. In summary, I would only recommend this place for short stay of a night or two. PRO: + One of the cleaner, newer hotels in Krabi + Price was affordable (tho not value for money compared to other hotels) + The owners try CONS: - NOT SOUNDPROOF AT ALL... There was construction on the other side of the building and it was so so noisy. As it seems like it was commissioned by the hotel itself, it went on even after 7pm... You can hear people talking, laughing, walking and snoring from the next room - SNORING!!!. And it is not the fault of my next-door neighbour. I could have overheard the conversation had I known Thai and know when and how long my neighbour was talking a shower and going to the bathroom. It was THAT torturous. We made feedback to the hotel and apologetic, but this moves on to the next problem. - Not the most professional service My partner was expecting series of important meetings, so we had no choice but to do something about the noise level in the room. First, I asked if my neighbour was moving out. And I was told that they'd be checking out on the day. So I asked if it was possible for them to not put any guest in that particular room explaining the noise situation (I wouldn't have asked but because it was COVID period, the hotel was pretty much empty). They said 'sure, yeah, of course, thanks so much for your feedback blah blah' - only to check in another group of people to the next room ON THE DAY. I was absolutely befuddled, I asked again the next day, they offered a suite upgrade - but unfortunately, the suite was facing the construction area, so we did not take it. They were kind enough to halt the construction during the day of the meetings and offered another room to host the interview - I know they did everything they could and I appreciate it - but the entire process was such torture because of how unprofessionally it was done. I had to make many calls to follow up, felt awful putting the staff through the situation although it could have just been fixed if they had not check someone into the next room. Dining menu: My boyfriend and I were so confused by this experience. There's a rooftop area. When we walked up there was an unopened bar, so we went down to the concierge to ask if they serve any food up there, they said no - no problem! The second time we were there, there was a couple dining at the rooftop, so we asked if we could see the menu, they said no. So we were quite confused - no problem! When we met the owner lady, she suggested for us to dine within the hotel and she said 'yeah yeah, of course, anything you want' so I asked if we could see the menu, she said she will bring it up to us and even told the front desk staff to take care of it. And then this conversation went on for the next two days... 'where is the menu?' 'oh yeah, we'll give it to you. You have to try our chef's cooking' on and on... we did not receive the menu. - Breakfast We read so many good reviews about the breakfast here and after my experience, it almost feels like where I visited, was not the same place. I understand the COVID comes with a lot of budgetary restrictions but it is not difficult to offer something more substantial than toasts, fried rice and yoghurt, for the guest. We stopped eating breakfast after a few tries. - Gym or yoga service So during this period, the gym was not part of covid restrictions, meaning it was still allowed to open. I wanted to try the famous yoga classes that the reviews were talking about, but unfortunately "the yoga teacher went back home". We wanted to use the gym but it was locked. The staff said it was open and we just had to get the key to open it but it was soo dusty and must have been cleaned ages ago... We decided to pass.
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Date of stay: April 2021
Location
Service
Sleep Quality
3 Helpful votes
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Response from Wolfgang Grimm, Owner at The Pavilions Anana Krabi
Responded 10 Jul 2021
Dear 00Honey00 It is with deep regret to hear of your impressions of staying at our resort. Please accept our sincere apologies for the shortfall of the services. After 14 months of managing the challenges of the pandemic we we did not detect your overwhelming unhappiness. I met you personally a number of times facilitating a quiet room for your phone calls. I even drove you personally to Krabi town on check out and regret missing the opportunity to ascertain your overall satisfaction. In rare cases of guest unhappiness we would normally hope to reconcile differences during the stay to bring the stay to a Happy End. Looking at our remarkable history we hope you find it in your heart to contact me to allow us to resolve this unfortunate incident in the spirit of hospitality. Respectfully Wolfgang Grimm Ecopreneur Owner The Pavilions Anana Krabi Wolfgang@pavilionshotels.com
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Aliya Uddin wrote a review Jun 2021
St Ives, United Kingdom23 contributions19 helpful votes
An incredible stay at this hotel. Amazing hospitality and room, what stood out was the cleanliness and small amenities such as the bath salt. Beautiful view from the large balcony and comfy seating area. The hospitality was superb and they went that extra mile to help with our future travels around Thailand, for example the bus and plane options. Really great couple who ran the hotel with a caring nature. Also nice breakfast included with a variety of options and evening/lunch meals.
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Date of stay: May 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Wolfgang Grimm, Owner at The Pavilions Anana Krabi
Responded 6 Jul 2021
Thank you for sharing your happiness with our ecological resort. Fresh air, fresh farm produce and no traffic are a welcome antidote during pandemic times. With only few guests we have time to focus on all guest personal requests. A sunset cocktail and a meal on the 360 degree Sky Lounge is a perfect close to an exciting day. The Anana team sends you warm greeting and is looking forward to your return.
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Break_dance_10 wrote a review Apr 2021
6 contributions10 helpful votes
Anana was wonderful from start to finish. The breakfast and in-house dining was delightful and the staff was friendly above and beyond. Every meal had a selection of veggies straight from the in-house organic garden. The view from the rooftop patio or from the beautiful salt pool was amazing each night. This is a wonderful place to stay. Looking forward to coming back again soon.
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Date of stay: April 2021Trip type: Travelled solo
2 Helpful votes
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Response from Narongchai Roipila, General Manager at The Pavilions Anana Krabi
Responded 17 Apr 2021
"Wonderful from start to finish" Dear Break_dance_10, Thank you for your time sharing good review about your recent Stay at ANANA Ecological Resort Krabi. We are glad that you have a good time with our services and facilities. The concept "Farm to Table" is one of our pride to serve vegetable from the organic garden. We are happy that you love our Rooftop, Salt Pool, breakfast from start to finish. I have shared your nice messages with Team Members. They are happy to learn that you have a good time and happy with theirs services. Thanks again for your time recommend our The Pavilion ANANA Krabi, we look forward to welcoming you back again in the near future. Best regards, Narongchai Roipila (JJ) General Manager
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Jean-Pierre L wrote a review Mar 2021
Bangkok, Thailand4 contributions5 helpful votes
I was looking somewhere different with a bit of soul and trying to have the choice of quality while not too far from the beach and this was the perfect place. I loved that the pool, with fruit trees, is salt water and the food is frown on premises and that the establishment is trying to make a difference in their community. Bravo and I’ll be back soon!
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Date of stay: March 2021Trip type: Travelled solo
3 Helpful votes
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Response from Narongchai Roipila, General Manager at The Pavilions Anana Krabi
Responded 24 Mar 2021
"Great break away from Bangkok" Dear Jayee98l, Thank you for your time sharing review about your recent Stay at ANANA Ecological Resort Krabi. We are glad that you have a good time with our services and facilities. And the concept of ANANA is matched to your liking style. I have shared your nice messages with Team Members. They are happy to learn that you have a good time and happy with theirs services. Thanks again for your time recommend our ANANA , we look forward to welcoming you back again in the near future. Best regards, Narongchai Roipila (JJ) General Manager
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Bev wrote a review Jan 2021
Ao Nang, Thailand9 contributions4 helpful votes
The ambience is very nice and peaceful, very clean and very beautiful. Staffs are friendly as well. Not much guests due to the pandemic but this resort is highly recommended. Perfect for instagram photos and vlog!!!
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Date of stay: January 2021Trip type: Travelled with friends
2 Helpful votes
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Response from Narongchai Roipila, General Manager at The Pavilions Anana Krabi
Responded 20 Jan 2021
Dear narak03, Thank you for your time sharing review about your recent Stay at ANANA Ecological Resort Krabi. We are glad that you have a good time with our services and facilities cause of Covid 19 crisis. However the amount of tourists are still not busy enough. ANANA Ecological Resort Krabi keep opening for breath & Fresh Air Resort. Thank you for your understanding and keep supporting us during this difficult time. I have shared your nice messages with Team Members. They are happy to learn that you have a good time and happy with theirs services. Thanks again for your time recommend our ANANA by sharing review, we look forward to welcoming you back again in the near future. Best regards, Narongchai Roipila (JJ) General Manager
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PRICE RANGE
USD 53 - USD 170 (Based on Average Rates for a Standard Room)
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
59
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Frequently Asked Questions about The Pavilions Anana Krabi
Which popular attractions are close to The Pavilions Anana Krabi?
Nearby attractions include Mr. Long Hostel And Bar (0.5 km), Ao Nang Mosque (1.1 km), and Emerald Gym Muay Thai & Fitness (0.5 km).
What are some of the property amenities at The Pavilions Anana Krabi?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Pavilions Anana Krabi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Pavilions Anana Krabi?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Pavilions Anana Krabi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Pavilions Anana Krabi?
Conveniently located restaurants include Jungle Kitchen, 11/1 Thaifood & Cocktail, and Ton Ma Yom Thai Food Restaurant.
Are there opportunities to exercise at The Pavilions Anana Krabi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Pavilions Anana Krabi have an airport shuttle?
Yes, The Pavilions Anana Krabi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Pavilions Anana Krabi have airport transportation?
Yes, The Pavilions Anana Krabi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Pavilions Anana Krabi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Pavilions Anana Krabi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.