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St. Ives Hotel

848 reviews
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Traveller (135)
Room & Suite (143)
Pool & Beach (7)
Overview
  • Excellent39%
  • Very good34%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“craft room”(14 reviews)
“games room”(53 reviews)
“swimming pool”(58 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
2.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (848)Write a Review
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11 - 15 of 847 reviews
Reviewed 8 November 2017 via mobile

Stayed here for 1 night with my partner and 14 month old son. The lobby was nice enough and had a toddler playroom adjacent which was ideal for our son so off to a good start. However, we then had an unpleasant experience in the...More

2  Thank Grant P
Response from St_Ives_Hotel, Guest Relations Manager at St. Ives HotelResponded 19 November 2017

Dear Grant, I am sorry that you feel you will not return. As stated on previous replies, the St Ives hotel has a 24 hour reception and a 'can do' attitude. If we had known you were cold we would have been straight up to...More

Reviewed 5 November 2017 via mobile

Came here about 6 years ago with our 7 month old grandaughter. Loved it but times have changed. Paid for a top of the range room only to have parents letting their little angels shreik at the top of their voices The premier rooms are...More

2  Thank Jill A
Response from St_Ives_Hotel, Guest Relations Manager at St. Ives HotelResponded 7 November 2017

Dear Jill, This review upsets me as I was the one you spoke to at around 10.15pm on the Saturday night (after you posted your review) You came to the desk to complain about the noise and I came back upstairs with you and spent...More

Reviewed 3 November 2017 via mobile

We stayed for three nights in the October school break, in room 65. We previously stayed in the annex but this space was bigger. Be warned, there are very steep steps going down to the flat. It feels like you are going under the stairs....More

Thank upforalaugh77
Response from St_Ives_Hotel, Guest Relations Manager at St. Ives HotelResponded 7 November 2017

Dear Guest, Thank you for choosing the St Ives Hotel and for your repeat custom. I am pleased to read that a member of staff went above and beyond for you. I personally love room 65. Such a huge space. I will pass on your...More

Reviewed 3 November 2017

my disabled husband and l stayed 7 nights booked disabled room ,which he could not access, corridors to narrow for wheelchair. given only other room 21.the room was dirty shabby dated,dirty urine stained bed .to my horror ,we slept on two nights.the bathroom was dirty...More

5  Thank john r
Response from Sharon_Webb, General Manager at St. Ives HotelResponded 7 November 2017

We do not agree with the points mentioned in your review. You were advised of the location of the room at the time of booking. On arrival when you did not feel the location was suitable you were offered another room which you chose to...More

Reviewed 31 October 2017 via mobile

We stayed one night as a family of four in a refurbished room. The room and bathroom were fine, but I did find it strange at £120 per night that there were no toiletries in the bathroom except for a tiny bar of soap. We...More

2  Thank MooeyWirral
Response from St_Ives_Hotel, Guest Relations Manager at St. Ives HotelResponded 19 November 2017

Sorry that you felt that The St Ives Hotel was average. As a 2 star hotel we do try to go the extra mile for all our guests. What a shame you won't return.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 99 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 99 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (135)
Room & Suite (143)
Pool & Beach (7)
Dining (1)
Family and Play Areas (4)
Questions & Answers
Ask a question
Stephen-Barber
9 September 2017|
AnswerShow all 4 answers
Response from Lakeslocal223344 | Reviewed this property |
Yes you can pay to swim but only at allocated times and they also hold after school lessons for kids
0
Votes
123adshead
26 June 2017|
AnswerShow all 6 answers
Response from St_Ives_Hotel | Property representative |
The best answer I can give is to ask you to call us so we can tell you about your room. Rooms have been updated in different area's of the hotel. Please call us on 01253720011 and one of our friendly staff will answer any... More
0
Votes
Martin M
2 November 2016|
AnswerShow all 6 answers
Response from Karen B | Reviewed this property |
Hi, sorry I've not stayed in the annexe.
0
Votes
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Room Tips
"don#t accept 'the suite' in the staff wing - its like an East German prison! Just joshing but I would..."
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"Go for a premium room if you can afford it, worth paying a bit more for the comfort."
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"Room 50, lovely double room with sliding door connecting small room with 2 further beds for children..."
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"All the rooms with seaviews"
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