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Branston Hall Hotel

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Traveller (429)
Room & Suite (118)
Dining (38)
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Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“groupon deal”(63 reviews)
“afternoon tea”(101 reviews)
“small pool”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,172)
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1,169 results
Traveller rating
586
347
142
56
38
Traveller type
Time of year
LanguageEnglish
586
347
142
56
38
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All reviewsgroupon dealafternoon teasmall pooljacuzzi and saunahoneymoon suitelovely groundslog firecountry houseold buildingan upgradebar mealsfour posterthree course mealsconesbirthday treatlovely breaktwo night stay
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1 - 5 of 1,169 reviews
Reviewed 3 days ago via mobile

This was our second visit to Branston Hall. This is a fabulous Hotel in a stunning landscaped setting with lake views. Just like our first stay, the Hotel and its lovely friendly staff did not disappoint. The food in the lovely restaurant was stunning (we...More

Thank IanBullivant
Reviewed 4 days ago via mobile

Awful reception staff, awful customer service, not good food. however grounds and surrounding areas were nice. Wouldn’t stay again. Wouldn’t recommend, swimming pool area dirty, gym inadequate and decorating NEEDS doing

Thank teresamay870
Reviewed 4 days ago via mobile

DO NOT STAY HERE. Service, rooms, surroundings, customer acknowledgment, absolutely everything was AWFUL. Id never ever ever recommend staying here, and please don’t. The reason they’ve reduced their room prices recently says a lot. I really cannot advise you enough to NOT stay and just...More

Thank emmabrown125
Response from HRGuestRelations, Manager at Branston Hall HotelResponded 3 days ago

Dear Reviewer, We apologise that we didn't meet our usually high standards, due to the lack of detail on your report we are unable to act upon your comments. Please do not hesitate to contact our General Manager Andy Lister who will be more than...More

Reviewed 5 days ago via mobile

Beautiful setting, brilliant staff but the food was very average. Steak and chips were nice but the peppercorn sauce was like water. My wife had the salad starter and there items missing. I will give it another try at some point, fingers crossed.

Thank eldorado2015
Response from HRGuestRelations, Manager at Branston Hall HotelResponded 3 days ago

Dear reviewer, Thank you for your constructive comments, we will review all of your feedback and they will be acted upon. We look forward to welcoming you again in the future. Kind regards, Branston Hall Hotel

Reviewed 2 weeks ago

I'd made a reservation for champagne afternoon tea for four at 1pm, having explained that I was collecting two friends from Lincoln Rail Station so timing might be a little out. We arrived at 12.45pm and the server, who was laying our table, loudly exclaimed...More

Thank TrevorHall
Response from HRGuestRelations, Manager at Branston Hall HotelResponded 1 week ago

Thank you for the invaluable feedback with regards to your recent visit to us, we are sorry we did not meet your expectations on this occasion. We normally are able to pride ourselves with our high level of customer service and will be addressing your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 113 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 113 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (429)
Room & Suite (118)
Dining (38)
Pool & Beach (13)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Peggy14
30 April 2017|
AnswerShow all 7 answers
Response from davecarpenter_12 | Reviewed this property |
Sorry it appears to be quite small as fully booked during our stay
0
Votes
Raggybear
21 April 2017|
AnswerShow all 2 answers
Response from HRGuestRelations | Property representative |
Normally at weekends yes but during the week no - it depends on the number of guests in house but even when there is a buffet breakfast you can still order other hot food items off the a la carte breakfast menu at no extra... More
0
Votes
jane50indevon
24 March 2017|
AnswerShow all 2 answers
Response from HRGuestRelations | Property representative |
Hi, yes we do have a lift but it does not service all floors so if a lift in necessary for you please call the hotel to make a room booking on the floor that the lift stops at. Many thanks Guest Relations Branston Hall
0
Votes
Room Tips
"Our room - 209 - was at the front of the house, and was very pleasant."
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"Lovely to watch geese and swans from Lake View rooms on upper floors."
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"Pay extra for a lake view"
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"ask for a lake view"
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