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Planters Country Hotel & Restaurant

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Planters Country Hotel & Restaurant
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301 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Perth, Australia
Reviewed 13 January 2014

As the taxi turned around the corner revealing the elegant-looking front of Bala's Chalet, it wouldn't be an exaggeration to say that my breath was momentarily taken away, it was totally out of my expectation- it was better than what I've hoped for. Walking into the lobby, I immediately fell in love with the hotel as my gaze set upon...

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Helpful?
1Thank Rina1010
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you so much on your detailed description of your stay at our hotel.We would like to use all your feedback to improve so that we can serve better.Thank you once again.

Tawau, Malaysia
Reviewed 12 January 2014

Went to Bala's Holiday Chalet without knowing what to expect for it was a gift from a friend for me and my girlfriend. When we arrived the chalet and immediately there was a sense of peace quiet. Comparing Cameron highlands to Kuala Lumpur was already a big enough difference, yet Bala's holiday chalet is a totally different level. The location...

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1Thank gabrielptx
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Guest,Thank you for your warm comments and valuable feedback.We would surely use them to improve wherever necessary.We hope to see you again in the future.. Planters Country Hotel (Bala's Holiday Chalet)

Reviewed 1 January 2014 via mobile

Just returned from a trip to the Cameron Highlands. Second time we stayed at Bala's and found it has gone downhill. Food is overpriced and not good at all- we ordered the ancient indian set and didnt get the dishes that were supposed to come with it. Wifi was painfully slow and couldn't get it to work. Hotel was lovely...

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Thank Kath U
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your feedback regarding our establishment. We wish to apologize that your dining experience was not up to your expectation. We are in the middle of staff reshuffle. We hope you will give us the opportunity to rectify this mistake by paying us another visit. Thank you

Lisbon, Portugal
Reviewed 6 December 2013

Holiday getaway with our 5 years old daughter at Bala's Chalet Cameron Highland was awesome. It's just a good place for family who wants to enjoy a stay and feels like in a secluded place. As we are living in a big city, we valued very much the tranquillity, simplicity and personal touch at every corner of the chalet. Spend...

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Thank normajean0621
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Guests,Thank you for your lovely comments.We would surely take into account wherever needed to improve ourselves.We would once again like to take this opportunity to thank you for your time in writing these comments and posting the photos.We hope to seeyou again in the fture.Thank you. Planters Country Hotel (Bala's Holiday Chalet)

Kuala Lumpur, Malaysia
Reviewed 3 December 2013

A stayed there for 2 nights an had a very quiet and inexpensive double for 140rm pr night. There were fresh towels and drinking water provided for both days and a nice and hot shower. It was really great value for money, and it was amazing to sit back in the garden and enjoying the afternoon tea after a day...

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Thank Jane S
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your review on your stay with us.We warmly welcome any feedback be it positive or negative so that we can improve our business.We look forward to welcoming you back to The Bala's Holiday Chalet in the future.Thank You

Shah Alam, Malaysia
Reviewed 2 December 2013

Pros: - Located in less busy area so it's quite and less air pollution. Can smell the good fresh air greenery around. - Good surrounding - Classic building in the English themes makes it unique to stay. - The place is clean. Rooms are clean, The bed is comfortable. - The water heater in the bathroom provides good hot shower....

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Thank Thanish R
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your review on your stay with us at The Bala's Holiday Chalet. We appreciate your concern regards the road condition leading to the Chalet, as we have write in to the local authority regarding this matter and have received respond from them that the road condition will be rectified soon. The owner regret that he overlooked your...

London, United Kingdom
Reviewed 3 November 2013

Please do not give this man your business. I stayed here for 3 nights while passing through Cameron Highlands. We were attracted by the colonial architecture and good location. The rooms were adequate but our stay ruined by the owner who plainly disliked the inconvenience of guests. Everything was too much trouble for him and his wife: ordering food, asking...

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1Thank Henry H
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

We warmly appreciate your feedback on your recent stay at The Bala's Holiday Chalet.We welcome any constructive criticism so that we can improve our business.We would like you to contact us and give us a specific incident or incidents that has made you unhappy.Only we are very surprised why it took you 4 months since your stay to post these...

London, United Kingdom
Reviewed 28 October 2013

Lovely place with friendly staff. Had Indian meal in the resaurant, it was nice, however the breakfast was not up to much! Staff are very helpful with tours and taxis and recommend places to visit. There are many different rooms all with their own character.

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1Thank ajgray15
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank You for your warm comments about our property.We warmly welcome any feedback be it positive or negative so that we can improve our business.We look forward to welcoming you back to The Bala's Holiday Chalet in the future.Thank You....Bye

Kuala Lumpur
Reviewed 16 October 2013

A Beautiful room that opens directly into the garden. This make you feel Real Relaxed. A ambience of the place really take you back to an english cottage living. This time went there with the family......and a real family time togather. The children can apperciate the splendour of nature overhere and we did come across some rodents that we have...

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Thank Highduke
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your warm response regarding our hotel.We warmly welcome any comments be it positive or negative so that we can use it to improve our business.We look forward to welcoming you back to our property in the near future.Thank you ...Bye

Puchong, Malaysia
Reviewed 30 September 2013

It was love at a first sight when I looked at it in the internet. Really classic and beautiful. I don't expect something perfect like other 4-5 star hotel but this hotel is nice. We booked Family Chalet which consist of 1 double bed room at ground floor and 2 double bed in the attic. Really like the idea of...

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1Thank izyanliana84
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your warm response regarding our property.We welcome any feedback be it positive or negative so that we can use it as a guideline to improve our business.We are very sorry about the toilet problem.We hope we can make up for it when you next choose to stay with us.Thank you ..Bye

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service

Additional Information about Planters Country Hotel & Restaurant

Address: Lot 55 | Cameron Highlands, Tanah Rata 39000, Malaysia (Formerly Bala's Holiday Chalet)
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: $62 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planters Country Hotel & Restaurant 3*
Number of rooms: 30
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Also Known As:
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travellers have asked, with answers from Planters Country Hotel & Restaurant staff and other travellers.
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Questions? Get answers from Planters Country Hotel & Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suite...it's tucked away from everyone else”
  • This is a suite with an attic above
 of 5 bubbles LionelY_13, 6 Mar 2017 | Read review
“Get a room in the main building more chance of hot water”
 of 5 bubbles davidwplaird, 11 Jan 2017 | Read review
“Chestnut for views & your private balcony. However if the dining hall starts the fireplace, close all your windows or taste soot.”
  • Chestnut room, private balcony
  • Chestnut room, private balcony
 of 5 bubbles andrewy609, 23 Dec 2016 | Read review
“If you have special needs, write to them so they can make arrangements to cater to your needs.”
 of 5 bubbles , 20 Dec 2016 | Read review
“Rooms facing the garden Executive suite and Family Room are the best room as it's overlooking the garden and very large.”
 of 5 bubbles marynasuke, 26 Oct 2016 | Read review
5 of 5