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Planters Country Hotel & Restaurant

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Planters Country Hotel & Restaurant
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288 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Kuala Lumpur, Malaysia
Level Contributor
172 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 weeks ago

This place was recommended by a friend who had a positive things to say about the place based on his experience. We agreed in some aspects as the setting and style of this hotel is beautiful. We had the afternoon tea and scones set (RM22.50 each) which was very nice, sat among flowers the English country garden. The restaurant and... More 

Helpful?
Thank PamelaDolton
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Pamela, I have received your complaints and sincerely apologize for the service you received and the issues you faced. Although we are currently going through an upgrade process, I will look into the issues and see where and how best to improve them. I appreciate your comments and it is through it, we will strive to make positive changes... More 

Penang, Pulau Pinang, Malaysia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

Staying in family suite end october 2016. Room is good and clean except for one or two power outlet not working. Never tried their wifi access and in house dining facility, so, can't comment more. Hotel location is nice, quite place. Car parking is very limited. The outlook of the hotel is amazing. Love the ambience. Overall, it's a good... More 

Helpful?
Thank Murni I
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Murni, Thank You for your positive comments. We are working on making the premises more accommodating. We look forward to your next visit and to try out our highly recommended scones. More 

Petaling Jaya, Malaysia
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Me and my fiance booked this hotel for our prewedding photoshoot. Was mesmerised by the pics posted online and we were not disappointed- the surrounding hotel gardens, the architecture and deco-especially the tea room and even the weather was perfect for our shoot. However the hotel manager was on our heels constantly-too strict regarding timing and keep pressuring us on... More 

Helpful?
Thank Mona D
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Mona D. Thank You for your comments. I apologize, firstly, if you felt that your photo shoot was not given due time. I understand that wedding memories need to be perfect. I will speak to the person concerned to clarify the situation. As for the other matters, we are in the process of rectifying the issues at hand and... More 

Seremban, Malaysia
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

Booked this place for the first time for my family for a weekend getaway and we had a wonderful time. The ambiance of the hotel itself is enough to just let you feel rested and peaceful. We booked the hotel room suite overlooking the garden so that is just nice to go out and enjoy the view, the hotel room... More 

Helpful?
Thank marynasuke
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Marynasuke, I am glad that you and your family enjoyed the stay in our hotel. It's always nice to have pristine air in a green environment and a good breakfast under the morning sun. I am sure we will see you again. Thank You. More 

India
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 25 October 2016

I have stayed at this hotel several times over the years. When the holidays come and all of Malaysia and Singapore head to the highlands to cool down, this is not the place to be. However, during the in between times this property if quiet and relaxing like no other in the highlands. The core of the hotel used to... More 

Helpful?
Thank X13
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Guest, Thank You for your fine comments. I will look at seeing how we can improve the meals and menu. Trust we will see you again, holiday or not! More 

Level Contributor
10 reviews
8 hotel reviews
Reviewed 13 October 2016

Went to this beautiful old Scottish property. It was school in British times and now converted to a Hotel & nice Resto. We went for afternoon tea and fell in love with this place and decided to book our table for Dinner. Got Western and Indian options for dinner along with nice wine. Best part the owner of this place... More 

Helpful?
Thank Chandramouli R
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Chandramouli, Appreciate the positive feedback and glad you enjoyed the sight, dinner and hospitality. We hope to see you again. More 

2 reviews
Reviewed 2 October 2016

We stayed here for the first time with kids. Loved the architecture of the place and how it is surrounded by nature with beautiful garden. The owners are also hospitable and the rooms are great. Location is also good.

Helpful?
Thank Vanslas N
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Vanslas, Thank you for your positive comments and we hope to see all of you again in the future for a better experience. More 

Perth, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2016

Stayed here for 2 nights. Beautiful vintage cottage. Perfect spot for photo taking. However, the rooms are not so great. Musty bed sheets, apparent damaged ceiling plus run down and dirty showers. Will not consider staying here on my next visit.

Helpful?
1 Thank Joeychong91
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Joey, Thank you for staying with us and sharing your thoughts. We are currently upgrading our room, facilities and services. I truly apologize for the negative experience faced by you. More 

Travellers are raving about these Tanah Rata hotels

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 September 2016

A very peaceful and charming place in a good location, car parking can be a little precarious but not so bad. The walk up to our room was up some very steep steps with no handrails so if you are on the elderly or infirm side of life maybe worth asking for a lower level room. Room was basic, clean... More 

Helpful?
1 Thank Peter H
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Peter, Appreciate the feed back and comments which has been highlighted. Some we have rectified and some still a work in progress. I apologize for any inconvenience caused. Thank you for staying with us and hope to see you again in the future. More 

Malaysia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 September 2016

Pros: + ambience of the hotel itself - architecture, tea room, garden (very lovely) + ambience in the room (feeling like I am away from the country or city which was amazing) + bench and chairs placed outside of the room overlooking the garden (amazing to have some drinks and chill at night) + friendly smiling staff Cons: - Limited... More 

Helpful?
Thank asha_govind7
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Asha, I sincerely apologize for the bad experience that you encountered. I will look into these matters and try as best to rectify them. The much more simple issues would have been dwelt with. The rooms are currently going through a thorough upgrade. Thank You for your feedback and comments. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service

Additional Information about Planters Country Hotel & Restaurant

Address: Lot 55 | Cameron Highlands, Tanah Rata 39000, Malaysia (Formerly Bala's Holiday Chalet)
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: $80 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planters Country Hotel & Restaurant 3*
Number of rooms: 30
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Also Known As:
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travellers have asked, with answers from Planters Country Hotel & Restaurant staff and other travellers.
4 questions
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Questions? Get answers from Planters Country Hotel & Restaurant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the garden Executive suite and Family Room are the best room as it's overlooking the garden and very large.”
 of 5 bubbles marynasuke, 26 Oct 2016 | Read review
“Do visit this property for Evening tea/Dinner even if you are staying here. Firewood, lovely music and good choice of food & wine :)”
 of 5 bubbles , 12 Oct 2016 | Read review
“Very steep steps to higher rooms but a great view once there.”
 of 5 bubbles X3471LPpeterh, 14 Sep 2016 | Read review
“If you are fit and able, take a Suite on the upper level...the views are great and very peaceful.”
  • Bedroom Suite very clean and very comfortable bed in Colonian Style.
  • Along the patio areas
  • Patios areas outside suites
  • Wooden steps to upper level of suite
 of 5 bubbles dorotheao250, 10 Sep 2016 | Read review
“Communicate who're running the services!”
 of 5 bubbles YukoK_13, 10 May 2016 | Read review
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