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Heritage Hotel Cameron Highlands

Traveller (540)
Room & Suite (330)
Dining (52)
About
Location
Cleanliness
Service
Value
Heritage Hotel Cameron Highlands is a 238 room low rise tudor style boutique hotel situated on a hill in the town of Tanah Rata. Surrounded by elegantly sculptured gardens reminiscent of the Old English countryside set in a lush tropical rainforest as background, it is the prefect place to refresh, relax and rejuvenate from the concrete jungle of most cities. The hotel blends tradition with modern comfort for discerning travelers with personalized services from friendly staff. LOCATION The Hotel is ideally located at 1800 meters above sea levels surrounded by lush tropical forest with a birds eye view of the panoramic town of Tanag Rata. It is a 8 minute stroll to the town of Tanah Rata. ACCESSIBILITY We are easily accessible via the North-South Highway (trough Tapah exit),the Simpang Pulai new access road and the Gua Musang new access road. Three and a half hours drive from Kuala Lumpur or just one and a half hours drive from Ipoh city. Taxis and coaches are also available from all major cities within Malaysia to Cameron Highlands. GUEST ROOMS Our 238 rooms and suites were designed with your comfort in mind with rooms and suites ranging from 320 square feet to 860 square feet. With its sleek interiors, we have managed to include in a full range of amenities which include IDD, mini bar,LCD TV with inhouse movies, complimentary tea and coffee making facilities and attached private balcony. Our choice of rooms range from Superior (320 sq.Ft), deluxe (430 sq.Ft),to Deluxe Family Rooms. Our suites range from Superior Suites to Deluxe Suites and Presidential Suites.
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Property amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
Great View
HOTEL CLASS
Reviews & more
696Reviews
786Photos
13Q+A
100Room tips
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Popular mentions
Good customer service and nice views. I and my family will come back. And please improve with the internet service( wifi connection) for tourist convenience..As internet service is a must to any tourist when travelling or having an holiday as we always want to connect with
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Checked in for 3 days 2 nights in this hotel for a meeting. The hotel new wing was looks good but not at the old wing. The rooms at the old wing required a lots of renovation. The colour inside the room did not match and looked funny. The food served at the restaurant could be
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We were stayed during fasting month for two night. The hotel not provided buffet sahur for muslim at the cafe. The staff delivered simple dish early in the midnight. We were served a plate of fried rice only. The serviced was so bad in term of fasting month for muslim. The price
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Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 21 Nov. 2018
Dear Mr Zaharullail, Thank you and we appreciates your comment from your recent stay with us. We apologized for not meeting your expectations and let you down on this occasion. Rest assured that the issues highlighted are shared with the team, a discussion has been made with our Executive Chef to come up with a better Menu selections to substitute & in compatible with the Breakfast meal during fasting month. We do hope that in time, you may reconsider to choose to stay with us in the future and will not judge us solely on the basis of this particular experience. Kind regards, Theodora Edward Executive Assistant Manager
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We ola bed to stay here for 2 nights but cut our stay down to 1 as the hotel had nothing to offer on a very rainy day. The room was huge and the bed was comfortable. We had a little balcony which was nice as most hotels don't even have Windows that open. The hotel is purched on
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Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 21 Nov. 2018
Dear Mr/Ms Polley, Thank you for your comments & for sharing your stay experience with us. It is comments such as yours that will assist us in our efforts to further improve our service and facilities. Your feedback is important to us, issues highlighted has been addressed and shared with our team to improve our service & product. We do hope that we may have the pleasure of welcoming you back in the near future. Kind regards, Theodora Edward Executive Assistant Manager
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I'm guessing the hotel has been there for a decade, hence the look of the hotel has its classic dutch french look. The public area is ok. the breakfast choices at the cafe could be better especially for the egg station to have either poach egg or omelette. There's lil section
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Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 21 Nov. 2018
Dear Mr/Ms AuronD, Thank you for sharing your feedback of your recent stay with us. It is only through feedback such as yours that we are able to improve our product and the service. Rest assure that the issues highlighted are shared with the team, we will definitely look into the areas highlighted and to take remedial action for a better future experience moving forward. As for breakfast ; we continually trying to improve the variety and quality of food items that we offer which currently progressing. We look forward to accommodating you in the near future for a more positive stay experience. Kind regards, Theodora Edward Executive Assistant Manager
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Professional photo exclusively commissioned by TripAdvisorHeritage Hotel Cameron Highlands
The Deluxe Room at the Heritage Hotel Cameron Highlands
Professional photo exclusively commissioned by TripAdvisorHeritage Hotel Cameron Highlands
The Deluxe Junior Suite at the Heritage Hotel Cameron Highlands
Inside the room
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Can I do an early check in?
I checked in early evening, so I did not hv this problem. Maybe you can ask them when you do the booking. Usually, there is a bag deposit if you arrive early
0 votes
There is no air-cond in all the rooms however they are equipped with ceiling fan. You may put a remark of your preference when you book online. Thanks
1 vote
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Does the hotel provided bus to the farms?
nope
0 votes
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Is royal suite the same as the Junior suite? what is the swimming pool timing.
I stay in their standard room. I think if you are looking to stay in a suite, you should consider other higher class hotels. I don't think Heritage hotel has a swimming pool. Strawberry Park Hotel has a pool. However, during my last visit, the pool wasn't heated then.
1 vote
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Which rooms have a view of the countryside/mountains?
just ask for courtyard view at the reception.
0 votes
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123
"No hot water????"
"Try not to get a room overlooking the reception area, as this can be very noisy from early in the morning"
"the modern aisle"
"ask for city view"
"Choose a mountain view with no roads below"
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PRICE RANGE
USD 42 - USD 73 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage cameron highlands
LOCATION
MalaysiaPahangCameron HighlandsTanah Rata
NUMBER OF ROOMS
238
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