We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Hotel Cameron Highlands

Traveller (547)
Room & Suite (331)
Dining (52)

About

Location
Cleanliness
Service
Value
Heritage Hotel Cameron Highlands is a 238 room low rise tudor style boutique hotel situated on a hill in the town of Tanah Rata. Surrounded by elegantly sculptured gardens reminiscent of the Old English countryside set in a lush tropical rainforest as background, it is the prefect place to refresh, relax and rejuvenate from the concrete jungle of most cities. The hotel blends tradition with modern comfort for discerning travelers with personalized services from friendly staff. LOCATION The Hotel is ideally located at 1800 meters above sea levels surrounded by lush tropical forest with a birds eye view of the panoramic town of Tanag Rata. It is a 8 minute stroll to the town of Tanah Rata. ACCESSIBILITY We are easily accessible via the North-South Highway (trough Tapah exit),the Simpang Pulai new access road and the Gua Musang new access road. Three and a half hours drive from Kuala Lumpur or just one and a half hours drive from Ipoh city. Taxis and coaches are also available from all major cities within Malaysia to Cameron Highlands. GUEST ROOMS Our 238 rooms and suites were designed with your comfort in mind with rooms and suites ranging from 320 square feet to 860 square feet. With its sleek interiors, we have managed to include in a full range of amenities which include IDD, mini bar,LCD TV with inhouse movies, complimentary tea and coffee making facilities and attached private balcony. Our choice of rooms range from Superior (320 sq.Ft), deluxe (430 sq.Ft),to Deluxe Family Rooms. Our suites range from Superior Suites to Deluxe Suites and Presidential Suites.
Read more
Property amenities
Room service
Restaurant
Free parking
Bar/Lounge
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
Great View
HOTEL CLASS
707Reviews
793Photos
13Q+A
100Room tips
Traveller rating
  • 69
  • 243
  • 252
  • 79
  • 64
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I stayed 2 nights at The Heritage Hotel Cameron Highland. we took mountain view room property is a bit rundown, however, got almost all the facilities, enough parking is available for hotel guest, as we book it through AGODA and got cheated by the website they charge full price
Read more
Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 6 days ago
Dear Mr Syed, Thank you for providing us the feedback on your recent stay at Heritage Hotel Cameron Highlands, we truly value the feedback and opinions from our guests. On WIFI connection, we have fixed this matter and indeed available in all our guests room. Do not hesitate to contact us for future assistance or email to reservation at : hhchreservation@gmail.com We were very much look forward to welcoming you back in the near future. Kind regards, Theodora Edward Executive Assistant Manager
Read more
Room 411 - old wing. I could hear the mouse running on the ceiling, which makes me and family couldn't sleep. It was scary at the floor runaway. I've accidentally left my samsung original charger in the room and when I called the hotel, they said nothing was found by the
Read more
Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 6 days ago
Dear Mr/Ms Hazel, Thank you for sharing your comments from your recent stay at Heritage Hotel Cameron Highlands. We were disappointed to learn of the shortcomings you experienced and we apologize that we did not meet your expectations. An investigation has been conducted to ascertain the situation, and actions to be taken to improvise the areas mentioned. To clarify on your comment 'mouse running on the ceiling' - your room was indeed situated on the highest level (4th Floor) and it was actually a pigeon bird flying on the rooftop. Again, please accept our sincere apology and we hope that this has not put you off a return stay with us again. Please feel free to reach out to me directly for future assistance. Kind regards, Theodora Edward Executive Assistant Manager
Read more
The Heritage is a lovely hotel and we thoroughly enjoyed our stay, primarily due to the fact we had an incredible view from our balcony; possibly one of the best hotel views I've ever had. Our room was large, clean and we had a good night's sleep - the only criticism would be
Read more
Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 6 days ago
Dear Mr/Ms Neilhassall, Thank you and we appreciates your comment from your recent stay with us. We truly value the opinions of our customers for further improvement. We do hope that we may have the pleasure of welcoming you back in the near future. Kind regards, Theodora Edward Executive Assistant Manager
Read more
Book a deluxe room in the new wing - incredibly fabulous, moody views with mist and clouds. And you are away from the noise and squalor of the town. The rooms are large if somewhat spartan. The safety box didn’t work and the carpet had some questionable stains. Breakfast is
Read more
Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 6 days ago
Dear Sir/Madam, Thank you for sharing your feedback on your recent stay at Heritage Hotel Cameron Highlands. We apologized for not meeting your expectations on issues mentioned. Rest assure that the comments highlighted are shared with the team, we will definitely look into it and to take remedial action for a better future experience moving forward. We do hope that we may have the pleasure of welcoming you back in the near future. Kind regards, Theodora Edward Executive Assistant Manager
Read more
beautiful scenery from room. i got free upgrade to a bigger room, maybe they got many room available. breakfast is awesome got indoor and outdoor dining. my family spend more than 1 hour for breakfast. :) recommended to stay with family with baby. the room is super clean.
Read more
Response from Theodora_Edward, Manager at Heritage Hotel Cameron Highlands
Responded 6 days ago
Dear Ms Hidayah, We truly appreciate your feedback and are delighted to hear that you have enjoyed your stay with us. We certainly look forward to welcoming you back to Heritage Hotel again for your next staycation soon. Thank you! Kind regards, Theodora Edward Executive Assistant Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHeritage Hotel Cameron Highlands
The Deluxe Room at the Heritage Hotel Cameron Highlands
Professional photo exclusively commissioned by TripAdvisorHeritage Hotel Cameron Highlands
The Deluxe Junior Suite at the Heritage Hotel Cameron Highlands
Inside the room
PreviousNext
12345667
Can I do an early check in?
I checked in early evening, so I did not hv this problem. Maybe you can ask them when you do the booking. Usually, there is a bag deposit if you arrive early
0 votes
There is no air-cond in all the rooms however they are equipped with ceiling fan. You may put a remark of your preference when you book online. Thanks
1 vote
Show all answers
Does the hotel provided bus to the farms?
nope
0 votes
Show all answers
I stay in their standard room. I think if you are looking to stay in a suite, you should consider other higher class hotels. I don't think Heritage hotel has a swimming pool. Strawberry Park Hotel has a pool. However, during my last visit, the pool wasn't heated then.
1 vote
Show all answers
Which rooms have a view of the countryside/mountains?
just ask for courtyard view at the reception.
0 votes
Show all answers
PreviousNext
123
"Location and view are nice, the property is rundown but clean."
"No hot water????"
"Try not to get a room overlooking the reception area, as this can be very noisy from early in the morning"
"the modern aisle"
"ask for city view"
PreviousNext
12345620
PRICE RANGE
USD 39 - USD 89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage cameron highlands
LOCATION
MalaysiaPahangCameron HighlandsTanah Rata
NUMBER OF ROOMS
238
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing