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Atria Hotel Gading Serpong

PricelineUSD 53*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 74*
USD 53*
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USD 71*
USD 71*
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Atria Hotel Gading Serpong
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488 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Jakarta, Indonesia
Reviewed 31 December 2016 via mobile

Stuck for 50 minutes, in the corridor of the rooms because we spent outside the room during midnight to watch for the fireworks. The room's card didn't work after midnight because of the system's failure. We refreshed the room's card and still unable to get in to the room. Apparently, it happened to all of the rooms in each floor...

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Helpful?
Thank Heriani
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Heriani, Happy New Year 2017. Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We do apologize for the unpleasant experience you had in our hotel which should have not happened. We immediately took necessary action to overcome the problem but it needed time to get all the room door accessible again. We learnt...

Malaysia
Reviewed 21 December 2016

Checked in early and front desk was very helpful. Rooms are nice and modern. LCD Tv's with variety of channels. Buffet was nice with live egg and crepe stations. Mix of western and local food. Fresh coffee with Gaggia coffee machine. Andre, guest relations manager, did a great job of making sure all the guests were satisfied. Had trouble with...

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Helpful?
Thank Zingo95
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Zingo95, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that the facilities, services and breakfast are up to your expectation and needs. I will pass the words to Andre about your compliments, trust this will make him more motivated to provide the best service to every single guest....

semarang
Reviewed 21 December 2016

I found that cotton buds displayed in bathroom like something has been used. Overall for room and service are in good conditions. I love of your breakfast menu variant and quality. Thank you for memorable experience during my short stay.

Review collected in partnership with this hotel
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Helpful?
Thank 742graceg
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear 742graceg, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. In regards to your comment, we will do internal investigation towards it and make sure what we provide is in proper order. We are glad that for the rest of the facilities and services are up to your expectation and needs. Thank you and...

Karachi, Pakistan
Reviewed 21 December 2016

I loved the standards of hospitality and above all the simplicity and serenity of room.. my stay was very short so couldn't explore much of property.. the relaxing aroma in the room keeps one in meditation state

Review collected in partnership with this hotel
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Helpful?
Thank bhattimusadk
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello bhattimusadk, Thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that the product and the hospitality in our hotel are up to your expectation and needs. We do hope to have you again in the near future to explore more the facilities and its surroundings. Best regards, Anton...

Jakarta, Indonesia
Reviewed 20 December 2016

the hotel located at central of serpong and nearest to BSD or Alam Sutra area.. The staffs are very friendly and for the food many of choice and taste quiet good.. The facility for me is quiet enough for business trip and the internet connection also good.. overall this hotel recomended for business purpose

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Helpful?
Thank aldi2187
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear aldi2187, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that the facilities, services and food provided are up to your expectation and needs. It is always our focus to understand the needs of our guests and provide it in highest standard. Thank you and hope we could extend...

Jakarta, Indonesia
Reviewed 12 December 2016

The hotel is nice, clean, offers great breakfast with plenty of options of Indonesian and Western food. The hotel is walking distance from a massive shopping mall. The room is clean and tidy, although the walls are pretty much paper thin, you can hear stomping from above, chatters and tv noises from the neighbors and noises from the hallway. Overall,...

Review collected in partnership with this hotel
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Helpful?
Thank Yosafat Dwi K
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Yosafat Dwi K, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are happy to hear that you are quite fit-in in our hotel, however we still have space to improve in several areas as mentioned in your feed back. They are quite challenging and will be forwarded to our owner for their...

Salmiyah, Kuwait
Reviewed 9 December 2016 via mobile

This is my second time in Atria I insisted on staying there again after a very pleasant 12 days last year. The service, hospitality, and good manners of the staff Spacial thanks to Mis. Dessy Arianti the services manager who made me feel like being at home. I will definitely go back and suggest it to my friends .

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Helpful?
Thank kkf-ref
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear kkf-ref, Thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our facilities and services provided are up to your expectation and need. In regards to your compliments to Ms.Dessy, I will pass the words directly to her, trust this will make her more motivated to always give...

Japan
Reviewed 7 December 2016 via mobile

I've experienced a pleasant stay for two weeks at the Atria Hotel. The restaurant staffs are friendly and helpful, especially the girl Nia gave me a grateful kindness. I will stay here again and again.

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Helpful?
Thank fromJPtom
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear fromJPtom, Thanks sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that our facilities and services are up to your expectation and needs. Your compliments to Nia, we will pass it directly to her. Trust this will make her motivated to always give best service to every guest in our hotel....

Bologna, Italy
Reviewed 7 December 2016

Convenient to travel to west java, good rates, clean hotel friendly and efficient . Restaurant menu should be a bit more vast. I will most probably return. I will also suggest colleagues to stay at Atria. Unfortunately traffic cannot be managed by the hotel. I had no time to take advantage of the swimming pool nor the spa. Nex time...

Review collected in partnership with this hotel
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Helpful?
Thank yvesdanielg
AntonSusanto-GM, Front Office Manager at Atria Hotel Gading Serpong, responded to this review

Dear yvesdanielg, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our facilities and services are up to your expectation and need. Your comment over the restaurant menu is very constructive, I should discuss immediately internally with our chef. We do highly appreciate for recommending us to your friends....

Medan, Indonesia
Reviewed 6 December 2016 via mobile

As requler visitor to Atria, I always satisfied with their service. Fast and friendly service while check in/out. Spacious and tidy room and bathroom. Delicious breakfast. Close to Sumarecon Mall and other restaurants are some of the advantage of this hotel.

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Helpful?
Thank Gigi L
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Gigi L, Thanks for being such a loyal customer and also sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that the facilities and services provided by the hotel are at your expectation and needs. Thank you and it is always our pleasure to serve you in Atria Hotel Gading Serpong....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Atria Hotel Gading Serpong, a modern and stylish 4-star business hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 

Additional Information about Atria Hotel Gading Serpong

Address: Jl. Boulevard Gading | CBD Gading Serpong, Lot # 2, Tangerang 15810, Indonesia
Region: Indonesia > Java > Banten Province > Tangerang
Price Range: $51 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atria Hotel Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#2 Spa Hotel in Tangerang
#3 Luxury Hotel in Tangerang
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Questions & Answers

Here's what travellers have asked, with answers from Atria Hotel Gading Serpong staff and other travellers.
3 questions
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Hyderabad, India
over a year ago
Hyderabad, India
over a year ago

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Questions? Get answers from Atria Hotel Gading Serpong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good food, good service”
75sandroc, 8 May 2017 | Read review
“highest floor available, to get nicer view of the town”
indrakm, 22 Sep 2016 | Read review
“Choose a room on the opposite side from the road that has some noise.”
dimkan41, 17 Sep 2016 | Read review
“there are 2 wings one Hotel and the other is Residence , choose later if with family”
adlogic, 11 Sep 2016 | Read review
“Nice view with huge window for rooms facing the direction of the main lobby. Always great for higher floor.”
naylork, 10 Sep 2016 | Read review
5 of 5
Priceline
USD 53* /night
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Orbitz.comUSD 71
Expedia.comUSD 71
Asia TravelUSD 74
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Prices are for 1 room, 2 adults
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