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The Galloway Arms Hotel

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101 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Probably the most un-enjoyable meal out I have had in a while. Vegetables were clearly microwaved and the chicken I had was flavourless. The same as my Mum's Salmon. Wouldn't return again, we live close by and the food used to be good here but clearly not anymore.

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Thank A TripAdvisor Member
Dumfries and Galloway, United Kingdom
Reviewed 2 weeks ago

On the news that the Galloway was "under new management" we decided to go back to our old routine of having Christmas Dinner there - something we had done for a number of years but stopped as the old management kept hiking the prices and cutting down on portions. On arrival we ere made welcome with a glass of fizz...

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Thank Frew83
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

Thank you so much for the positive review regarding Christmas dinner. We very much aim to ensure that our customers are happy and especially on Christmas Day, the first year went very well and we look to being even better next year. Much appreciate your review x Paula

Reviewed 17 February 2017

We heard it was new owners at the galloway arms and decided to give it a go last night for my partners birthday. We're so glad we did, the food was absolutely delicious, even the child's meal was yummy! Our waitress was lovely and friendly, even showing daughter to the loo so I could finish my meal, just wee things...

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Thank Alli C
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

Thank you so much for taking the time to give us a positive review we really appreciate all comments and work hard to ensure we are a relaxing country pub where people can relax and enjoy a drink or a meal. Paula x

Dumfries, United Kingdom
Reviewed 8 January 2017

I didn't stay here(but i have been told by friends that the rooms are very good), but called in for a family meal on Saturday. Really pleased we did. The new owners are doing a great job. The Tennants lager was as good as Tennants can be! And i was told it was cracking pint of Best. Our parents arrived...

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Thank Andy G
galloway2016, Manager at The Galloway Arms Hotel, responded to this review

Thank you so much for the positive review it really means a lot to us when our customers are happy. We continue to learn and develop all of the time so it is lovely when we get it right. Many thanks All at the Galloway

Castle Douglas, United Kingdom
Reviewed 8 January 2017

Really disappointed this evening, bar is now closed which is where we previously had our meals. Sat in the other room for food where people were playing pool, playing the fruit machine, and the football was on the tv all whilst we were trying to have a relaxed meal. Staff were lovely, menu was disappointing and food was very average....

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1Thank jackie d
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

We are very disappointed you had a negative experience with us we do try our best to accommodate everyone. It is true the rear of the hotel has been closed to open the bar, front foyer and dining room in the front of the hotel which gives people options of where to sit and eat as not everyone likes to...

Carlisle, United Kingdom
Reviewed 23 December 2016

I cant speak more highly of Paula and staff at the Galloway Arms, they go out of their way big time to make sure everything is spot on. We have just had a pre Xmas dinner and it was one of the nicest weve had, I was even given some soup to take home when I asked if any was...

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1Thank lindalou285
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

Thank you so much for the great review we love it when people feel at home with us as we really aim to have a friendly and relaxed atmosphere for customers, staff and management to make it a positive place to visit and work. We are developing all the time Many many thanks xx

Castle Douglas, United Kingdom
Reviewed 20 November 2016

Weve been going here for years,thru ups and downs. The food served now is great,great basic dishes done well,flavoursome also. Be warned portions can be larger than norm we do starter between us and a main and 2mains with x3drinks £28.50 you cant fault that,xmas menu looks great 1/12-1/1/17 . thanks for the great beers and ciders too.

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1Thank desmond_thomas1
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

Thank you so much for the positive review and we are very glad you like the xmas menu. Its good to know we are getting back on track. I left the business for 8 years and returned early this year and we are constantly trying to improve and make little changes to please our customers. Many Thanks Paula

prescot
Reviewed 23 October 2016 via mobile

Stayed for 2 nights Rooms are comfortable Hated getting out of the comfy bed of a morning Food excellent Staff are really friendly and helpful Right location for sightseeing in dumfries Will definitely recommend here to anyone

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Thank everton57
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

Thank You so much for the positive review. Its very much appreciated by all. Thank You xx

Portstewart, United Kingdom
Reviewed 4 September 2016 via mobile

Stayed for 2 nights and had a great time. Staff very helpful, friendly and has a great casual atmosphere. The room was spacious, clean and had everything you need. Food we had during our stay was delicious and very good value for money. Nice country pub feel to the hotel. We will definitely visit again.

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1Thank Kimmy311
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

Thank you very much it was a pleasure having you stay with us during your family visit. Look forward to seeing you'se again. Paula x

Carlisle
Reviewed 29 August 2016

There doesn't seem to be a "restaurant" page for this place - so i'll put it here. We came here a few years ago and it was lovely - no longer the case. This time we were on our way to an event elsewhere, tight for time and this location was convenient. Seems to be a doss house for contractors...

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5Thank Pinkpebbles
galloway2016, Owner at The Galloway Arms Hotel, responded to this review

I am very sorry your experience with us was so terrible it has never ever been associated as being a doss house before and feel this is quite unnecessary. The hotel is full of workmen which does not generally affect anyone who comes in as they are all very pleasant. We do offer other areas to eat in stead of...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Babysitting

Additional Information about The Galloway Arms Hotel

Address: Stranraer Road (A75), Crocketford DG2 8RA, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Crocketford
Number of rooms: 12
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Questions & Answers

Questions? Get answers from The Galloway Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do elsewhere”
 of 5 bubbles Pinkpebbles, 28 Aug 2016 | Read review
“Did not stay overnight.”
 of 5 bubbles 181patrick, 14 Jul 2016 | Read review
“try the restuarant”
 of 5 bubbles desmond_thomas1, 11 May 2016 | Read review
“We like Room 3 best, king size bed and loads of space.”
 of 5 bubbles LancashireBond, 27 Jul 2015 | Read review
“Only ate at the hotel”
 of 5 bubbles 806janicel, 11 Nov 2014 | Read review
5 of 5