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Sandals Emerald Bay Golf, Tennis and Spa Resort

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Sandals Emerald Bay Golf, Tennis and Spa Resort
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3,391 Reviews from our TripAdvisor Community

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There are newer reviews for Sandals Emerald Bay Golf, Tennis and Spa Resort
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Showing 3,252: English reviews
Orlando, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2016

We had high expectations for this trip and Sandals Emerald Bay didn't disappoint. Service was outstanding, grounds were perfect and the water is a shade of blue that we've never seen before. There were a couple of small negatives, but you would have to really be tough to please to complain. Here are the negatives: The water, although a beautiful... More 

Helpful?
3 Thank Paperbill
UK
Level Contributor
140 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 16 October 2016 via mobile

We spent two weeks at SEB and we were very lucky to leave a couple of days before hurricane Matthew. The grounds are absolutely stunning very well looked after and maintained every day . Two pools one very quiet the other far too loud some days and others brilliant , there definitely needs to be some control there. The entertainment... More 

Helpful?
7 Thank Elliot_Busby
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2016

Just returned from Sandals Emerald Bay and had been here before but in November. We had one of the best trips we have had, we were in the villas on the beach which was great, wonderful and never stay in anything else. The beach was only about 100 feet away and it was a great place to sit out on... More 

Review collected in partnership with this hotel

Helpful?
1 Thank cyndiecol
Jasmine J, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello, We are happy for the time you took to provide us such good feedback on your recent trip. Here at Sandals Emerald Bay we appreciate your positive feedback about our hotel and we do take pride in catering to our guests’ needs the best way we can. We are happy that you enjoyed your stay and look forward to... More 

Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016

I can't even begin to thank Sandals Emerald Bay enough for the warm hospitality and care they showed my crew of eight. They went above and beyond to take care of our every need, including getting me, a Type 1 diabetic, specific diet drinks that they did not carry during a darn hurricane (I asked for it pre-hurricane!). On my... More 

Helpful?
2 Thank pattersj14
London
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 October 2016

We spent 12 nights at this stunning hotel at the end of September - this was our first visit to a Sandals resort and we were impressed. The resort was spotless, had great facilities including a good choice of restaurants, well equipped gym and large pool with swim up bar. We were hit unfortunately in our last week by Hurricane... More 

Helpful?
3 Thank MrsScottCroydon
Jasmine J, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello and thank you for your feedback on Sandals Emerald Bay. The recent Hurricane Matthew was so unfortunate however we are thrilled to learn you enjoyed your experience with us . You are surely right about the level of customer service we offer. Our dedication is in my opinion, what sets us apart; we are restless about the safety, security... More 

Lubbock, Texas
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 October 2016

We’ve tempered our impressions w. the hurricane issues but have mixed opinions of Sandals Emerald Bay & Sandals Resorts. Emerald Bay is beautiful - emerald water, soft white sand, awesome beach!! We enjoyed Bahama Bay Restaurant & El Cielo (our favorite) the hot dog stand & the fries at the Drunkin Duck!! We appreciated the resort layout with so many... More 

Helpful?
8 Thank LolaBeach2524
Jasmine J, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello, thank you for your review on Sandals Emerald Bay. It is with great disappointment to learn that you found your recent stay with us less than satisfactory. We are terribly sorry for your experience and would like to learn more about your stay. Please feel free to reach out to our Customer Care department at customersupport@sandals.com. We greatly thank... More 

Roanoke, Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2016

This facility is the largest Sandals facility. The grounds are constantly being maintained making everything manicured. The mile long beach with sugar sand and beautiful water makes Sandals special. This is one of the most relaxing vacations I've ever had.

Helpful?
Thank Doug G
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016 via mobile

This was our sixth Sandals resort. The resort was as expected with beautiful scenery and well kept landscaping. The staff was extremely friendly and accommodating. We had a butler suite and the service was great. Hilton was especially outgoing and friendly. I was able to cross a few things off my bucket list, like swimming with the pigs. It was... More 

Helpful?
Thank Kim B
Jasmine J, Online Review Coordinator at Sandals Emerald Bay Golf, Tennis and Spa Resort, responded to this review

Hello Kim, Thank you for your review on Sandals Emerald Bay. We are happy to hear that you had such an amazing time with us and that we were able to take the stress away. We love to hear our guests boast about our delectable dining options, beautiful property and the wonderful personality and hospitality of our staff. Thank you... More 

Burlington, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 October 2016

To Jeremy, K. Ritchie and David plus ALL staff: Thank you for keeping us safe, informed and fed during devastating hurricane Matthew. The hard work and long hours by everyone did not go unnoticed. We would like to express our sincerest gratitude for going above and beyond for the guests. This was our 9th (or 10th) stay and we will... More 

Helpful?
1 Thank Darlene L
Anna Maria Island, Florida
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 12 October 2016

This resort had mold mildew and staff issues before Hurricane Matthew even hit. But overall reviews great. I did purchase the trip insurance and as Matthew was pummeling the Bahamas I'm reading other trip insurance applicants were having total hell. Next time I will buy trip insurance from CHUBB or an unrelated company. ANYHOW just thrilled Sandals moved the entire... More 

Helpful?
4 Thank DeborahDolen

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
•NEW!! Jogging Trail on property - 2.6 miles long •Greg Norman designed 7,001 yard golf course with 6 signature oceanside holes•Three fresh water pools including the Caribbean’s largest zero entry pool with a central fire pit•24 hour room service to all rooms and suites•Seven exciting dining options to choose from•Red Lane Spa with sixteen extensive treatment rooms•Personalized off resort excursions arranged by our Island Routes Tour specialists•Sits on 1 mile of the Exuma’s best powdery white sand beaches•6 Har-Tru tennis courts including a sunken stadium court•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Emerald Bay “Caribbean’s Leading Luxury All-Inclusive”•Awarded #9 spot in the 2012 Readers' Choice Awards "Top 12 Resorts in The Atlantic" ... more   less 

Additional Information about Sandals Emerald Bay Golf, Tennis and Spa Resort

Address: Queen's Highway, Emerald Bay, EX29142, Great Exuma (Formerly Four Seasons Resort Great Exuma at Emerald Bay)
Region: Caribbean > Bahamas > Out Islands > Great Exuma
Price Range: $782 - $1,627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Emerald Bay Golf, Tennis and Spa Resort 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Sandals Emerald Bay Hotel Great Exuma
Four Seasons Great Exuma
Great Exuma Four Seasons
Sandals Emerald Bay Golf, Tennis And Spa Resort Great Exuma, Bahamas
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Emerald Bay Golf, Tennis and Spa Resort staff and other travellers.
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Questions? Get answers from Sandals Emerald Bay Golf, Tennis and Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was the One Bedroomed Prime Ministers Walk Out Villa suite on the beach and was wonderful. It was very quiet and secluded.”
 of 5 bubbles sallyh1, 29 Nov 2016 | Read review
“No ground floor - go for views”
 of 5 bubbles MrsScottCroydon, 14 Oct 2016 | Read review
“we chose a beachfront junior villa suite”
 of 5 bubbles dougg223, 12 Oct 2016 | Read review
“ocean view room/junior suite facing the beach on the third floor”
 of 5 bubbles 765patricew, 6 Oct 2016 | Read review
“All rooms had beautiful views. I think second or third floors give best view of the water.”
 of 5 bubbles Honeysalgal, 5 Oct 2016 | Read review
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