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Grand Lucayan, Bahamas

Expedia.comUSD 328*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Lucayan, Bahamas
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2,973 Reviews from our TripAdvisor Community

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Showing 2,780: English reviews
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Reviewed 2 days ago NEW

The grounds and beach were amazing I enjoyed the service and amenities. The small market across the hotel had tons of activities and items to check out. Great Visit! The food restaurants were good on exterior ground level of hotel as well. Pool was clean and fun.

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Helpful?
Thank Rahim H
Chapel Hill, North Carolina, United States
Reviewed 2 weeks ago via mobile

My husband and I went on a cruise for our anniversary and we stopped in Freeport. One my clients recommended getting the day pass to this location. We did not see the rooms, but had access to the other amenities. The day pass was reasonably priced. It was beautiful. The pool and the private beach was very clean. We also...

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Helpful?
3Thank Jasmine T
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Jasmine T, Thank you for taking the time to leave such kind words and feedback. We are so glad you had such a wonderful time staying with us and enjoying your day relaxing by the pool and beach. We hope to have you back soon! Sincerely, Guest Relations

Reviewed 2 weeks ago

Have to say, l have been on several all inclusive vacations have been more than than thrilled with the experience. However that being said, we booked this trip in January for my husband (whom has never been on an all inclusive vacation) and another couple. When booking this trip We asked for an Ocean View with ajoining rooms with our...

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5Thank Melanie M
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Melanie M, Thank you for taking the time to leave feedback. Your insight is extremely valuable to us, as we strive to improve with each and every stay. We are sorry that your experience did not meet your expectations, and hope to have you back as we continue to further develop. Sincerely, Guest Relations

Binghamton, New York
Reviewed 2 weeks ago

We were on the cruise ship Bahamas Celebration and stayed at the GL Lighthouse Point AL 4/28-2/30. We checked in at about 10:30 am told our room won't be ready till 3:00. Gave us our all inclusive bracelets. At around 2:00 we were talking to some of our friends and they had their room at 10:30, so I went in...

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Helpful?
4Thank jhoag2016
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello jhoag2016, We are very sorry to hear about your experience here at Grand Lucayan. Your insight is extremely valuable to us, as we strive to improve with each and every stay. We hope to have you back as we continue to further develop, but understand and respect your decision to make other future travel plans. Sincerely, Guest Relations

Fort Myers Beach, Florida
Reviewed 2 weeks ago

Stayed here for a short stop over. Great hotel, a bit dated and in need of some minor repairs here and there, but ok. Seemed to be an ok., spot for families as there were allot to keep the children occupied. I saw a large size chess game and some other activities going on at the time we passed through....

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1Thank skyhighflyer2017
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello skyhighflyer2017, Thank you for taking the time to leave such kind words and feedback. We are so glad you had such a great time during your stay with us. We hope to have you back soon! Sincerely, Guest Relations

Bahamas
Reviewed 2 weeks ago

Just wanted to say thank you Latico and Demetra for your professional and efficient service that you have provided during my process for booking reservations. Latico you made it so simple every question were answered in a warm and friendly matter. I would recommend any one needing assistance with their reservations they must request to speak with you both. Thank...

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1Thank Missslimback
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hi Missslimback, Thank you for taking the time to leave such kind words. We are so glad that your booking process was done with ease and all of your questions were answered! We look forward to having you stay with us! Sincerely, Guest Relations

Oldsmar
Reviewed 2 weeks ago

Our Room was very nice, spacious and clean. However, the quality of the food and drinks were down significantly from when we were there last year. The attitude of the staff too has changed: not as friendly. Last year we stayed as all inclusive and loved it so we came back and stayed for 4 days, expecting the same as...

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Helpful?
3Thank Eden P
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello Eden P, Thank you for taking the time to leave feedback. Your insight is extremely valuable to us, as we strive to improve with each and every stay. We are sorry that your experience did not meet your expectations, and hope to have you back as we continue to further develop. Sincerely, Guest Relations

San Francisco, California
Reviewed 3 weeks ago

Beautiful Lobby, Decent Rooms, but thievery I was at the Grand Lucayan 2 x for business. Both times my credit card was skimmed and used in NYC while I was still in Freeport. I only used the card at this hotel in the Cigar/Sports bar. Coincidence? I don't know, but nothing was ever done about it. It is the only...

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5Thank K H
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

We're so sorry to hear about your experience, K H. Please see your TripAdvisor inbox for a message, as we wish to acquire more information regarding your stay to investigate this further. Sincerely, Guest Relations

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Beautiful view, spacious clean rooms, very comfortable bed. Excellent spa treatments Very relaxing vacation spot. The place to go to just slow down and enjoy walking on the beach, lovely sunsets, fresh delicious food and friendly people. It's not the impatient traveler that expects everything to happen quickly. Once you adjust to the pace of life here it's all good!...

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1Thank Divatrails
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hi Divatrails, Thank you for taking the time to leave such kind words and feedback! We're so glad you had such a wonderful time staying with us. We look forward to having you back soon! Sincerely, Guest Relations

Bradenton, Florida
Reviewed 4 weeks ago via mobile

My husband & I are here for 4 nights (We have 2 more nights to go & I cannot wait to leave). We got the all inclusive package & are sorely disappointed with the lack of enthusiasm & courteousy from the staff. Freeport is not a dream destination. I'd check out the other islands because this one is slowly withering...

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8Thank lisasmith70850
Grand L, Guest Relations Manager at Grand Lucayan, Bahamas, responded to this review

Hello lisasmith70850, Thank you for taking the time to leave feedback. Your insight is extremely valuable to us, as we strive to improve with each and every stay. We are sorry that your experience did not meet your expectations, and hope to have you back as we continue to further develop. Sincerely, Guest Relations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Lucayan is an elegant, serene AAA four-diamond resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. As part of Grand Lucayan Bahamas Beach & Golf Resort, this 542-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a resort destination. ... more   less 

Additional Information about Grand Lucayan, Bahamas

Address: 1 Sea Horse Lane | Lucaya, Freeport, Grand Bahama Island
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: $361 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Lucayan, Bahamas 4*
Number of rooms: 542
Reservation Options:
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Also Known As:
Grand Lucayan, Bahamas Hotel Freeport
Sheraton Grand Bahama Island Our Lucaya Resort
Radisson Freeport
Lucaya Sheraton
Sheraton Our Lucaya
Sheraton Bahamas
Grand Lucayan, Bahamas Freeport, Grand Bahama Island
Hotel Style:
#1 On the Beach Hotel in Freeport
#2 Top resorts Hotel in Freeport
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Questions & Answers

Here's what travellers have asked, with answers from Grand Lucayan, Bahamas staff and other travellers.
356 questions
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Questions? Get answers from Grand Lucayan, Bahamas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the pool and beach.”
886rahimh, 22 May 2017 | Read review
“make sure your travel agent tells you exactly what is or isn't available , website is wrong”
, 7 May 2017 | Read review
“Ask for Ocean view”
EdenP974, 4 May 2017 | Read review
“Ask the concierge to advise which rooms will be suitable for mature adults”
Divatrails, 1 May 2017 | Read review
“Ground level suites facing the pool have patios that make coming and going easier”
mitchel_canada, 22 Apr 2017 | Read review
5 of 5
Expedia.com
USD 328* /night
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Orbitz.comUSD 328
TripAdvisorUSD 338
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Prices are for 1 room, 2 adults
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