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Pelican Bay at Lucaya

Booking.comUSD 192*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 368*
USD 192*
USD 368*
USD 191*
USD 368*
USD 192*
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Pelican Bay at Lucaya
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977 Reviews from our TripAdvisor Community

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There are newer reviews for Pelican Bay at Lucaya
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Showing 932: English reviews
Canada
Reviewed 14 December 2011

This was our second stay at Pelican Bay, so you already know we love the place. It is quaint, quiet, yet steps away from the activity in the Marketplace. Upgrades from last year include good, flat screen TVs and much better reception. The only thing we didn't like was the living room sofa and chair set which had very high...

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Helpful?
2Thank drifters_10
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Drifters_10, Yayy! We are happy that you had a wonderful stay with us! And loving the place is just beautiful, because I love it too! It was very great of you to notice our upgrades, we continue to do them periodically to ensure that our visitors are happy! Your point regarding the high sides of the sofa chairs is...

Tübingen
Reviewed 11 December 2011

Nice: close to POIs, not a bunker like e.g. the Grand Lucayan, holiday-feeling, everything was clean. Could be improved: simplicity of the rooms, loud bathroom-aeration. We (a 30 year old couple) have done a roundtrip through Florida and wanted to spend a couple of relaxing days afterwards on the Bahamas. The Pelican Bay is nicely located at the channel. Don't...

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Helpful?
2Thank Onophrio
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Onophrio, Happy New Year to you both! Thanks for visiting Pelican Bay hotel and thanks for giving a well rounded review on your impression and experience of our hotel. We will continue to make improvements to our property based on the reviews of our guests to ensure happiness guaranteed. Thanks again for your review and we look forward to...

Richmond, VA USA
Reviewed 8 December 2011

A four-day weekend is just the prescription for a hectic lifestyle. In season I'm sure this place rocks . . . with three pools, two bars and an easy walk from Port Lucaya. In early December however 'island time' is the rule of the day. The room was sparsely yet adequately furnished. The staff was available, not enthusiastic. The price...

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Helpful?
Thank DonQuix
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Donquix, Should you ever need your prescription refilled we would be happy to assist! We are truly happy that we were able to meet some of your expectations, but certainly would have hoped to have met all of them. Your review is certainly valuable to us as we continue to strive for delivering a memorable experience to our visitors....

Reviewed 29 November 2011

Hotel is in a good location for the market and a short walk to the beach. Hotel rooms are a little worn and require updating 301 is above sabor restaurant which gives a nice smell of fried food when you open the door Would definitely pay the extra money and stay in the radisson across the street next time

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Helpful?
Thank Mikeysjfc
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Mikeysjfc, Thank you for bringing this to our attention! My best guess is that you experienced the aroma from the restaurant possibly because it was much windier than usual. Our rooms are constantly being evaluated and upgrades are being done periodically. We are truly sorry that we were unable to deliver a happy experience to you while here; however...

Iron Mountain, Michigan
Reviewed 19 November 2011

The people of the Bahamas are wonderful. You always feel at home while surrounded in a tropical paridise. Pelican Bay is located in a perfect location right next door to the Lucaya Marketplace. The Marketplace has numerous shops and excellent restaurants to choose. We had breakfast at one of the restaurants every morning and started each day with "boy am...

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Helpful?
Thank David K
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear David K, Such a pleasant review! Reading your review just caused me to appreciate working in such a paradise and not taking it for granted for even a moment! Your description of the ambiance and atmosphere you experienced was so enlightening for me that I had to re-read it at least three times, each time feeling as though I...

Manakin Sabot, Virginia
Reviewed 16 November 2011

We celebrated my boyfriend's birthday with a long weekend in Freeport. We chose this hotel based on the reviews on Trip Advisor. We were not disappointed. We had the waterside stateroom which was spacious, clean with a beautiful view of the channel. The delivery of the pastries were our wakeup call. We tried the expresso machines....but we also had the...

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Helpful?
2Thank J0hn111111
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear J0hn111111, Thanks for choosing to stay with us! Based on your review I can tell that you experienced a burst of happiness while here on Grand Bahama Island and especially at our hotel! It is nice to see such elaborate details regarding different aspects of your stay. We thank you for taking time to post about your stay! Your...

Stoney Creek, Ontario
Reviewed 14 November 2011

We booked a package through Westjet Vacations through Toronto and thoroughly enjoyed the hotel and Grand Bahama Island. Everything is so close by, the Lucaya Marketplace, the Lucayan beach and Taino Beach is just a short ride by ferry. The rooms were clean, the staff were friendly and we enjoyed the beautiful grounds. We booked a couple of excursions, one...

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Helpful?
Thank Daydreamer02
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Daydreamer02, You really made my day today! I didn't realize that my reviews had such a wonderful impact. I have to admit that responding really provides a sense of motivation for me. Here at Pelican Bay we take customer service very serious. We understand that as guests you spend your hard earned money to come and visit our island...

Ottawa, Canada
Reviewed 10 November 2011

I booked the trip through Hotwire and found a great deal for $780 per person from Ottawa, ON. The hotel was very clean, staff were friendly, and the location was great - a very short walk to the beach and market. The food at Sabor restaurant was fantastic. We booked one excursion to Paradise Cove through the resort and went...

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Helpful?
2Thank M3lani3
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear M3lani3, Great that you had a wonderful stay with us! We are elated that you had a happy experience while on Grand Bahama and most importantly while at Pelican Bay. Thank you for taking time to provide feedback. We certainly appreciate your kind gesture. Della Bridgewater

Modesto, California
Reviewed 9 November 2011

A 5 night stay at the Pelican Bay is all about endurance. The hotel itself is very colorful and nicely maintained. And that is about where the compliments stop. Staying at a hotel is all about the staff that services you, and the staff at the Pelican Bay is truly lacking in customer service. It took all our efforts to...

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Helpful?
Thank cantoosing
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Cantoosing, We are deeply disappointed that you did not share in the happy experience we strive to deliver each day to our guest at the hotel. We are naturally filled with smiles and are always ready to display our island hospitality to visitors and amongst ourselves. On behalf of the Management and staff of the hotel, I wish to...

Bagdad, KY
Reviewed 9 November 2011

Just came back from a 5 night stay at Pelican Bay and I'm ready to go back. My husband and I had a stateroom on the canal - beautiful living area, quiet bedroom, espresso machine - the works. The location is great with access to the Port Lucaya markets and restaurants as well as just 5 minutes to the Reef...

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Helpful?
1Thank cindy_weinmann
PelicanResort, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Cindy_weinmann, Thanks for thinking of us! We certainly appreciate your immediate post regarding your stay. We are happy to have provided such a wonderful experience and hope to see you on a return visit to Grand Baham Island. Della Bridgewater

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
As Grand Bahama Island's most hospitable hotel, the Pelican Bay is a joyful mix of colorful Bahamian architecture and the finest guest service in the Caribbean. Unique waterside rooms and waterside state rooms enfold you in comfort, while offering special guest touches. Renowned standards of hospitality and attention to guest happiness assure you of a memorable stay in the Bahamas.Part of the Pelican Bay experience is located within steps of your room. In addition to our waterfront Sabor Restaurant and Bar, more than 30 restaurants, bars, shops, live entertainment, the Dolphin Experience, scuba diving, snorkeling, and deep-sea fishing trips are a short stroll away.Immediately across the street are two miles of white sand beach, a full service spa, four "Grand Slam" surface tennis courts and a casino. All this is the happy Pelican Bay experience, one you will remember with fondness. ... more   less 

Additional Information about Pelican Bay at Lucaya

Address: Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: $236 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pelican Bay at Lucaya 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Pelican Bay At Lucaya Hotel Freeport
Pelican Bay At Lucaya Freeport
Pelican Bay Lucaya
Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island
Hotel Style:
#1 Top resorts Hotel in Freeport
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Questions & Answers

Here's what travellers have asked, with answers from Pelican Bay at Lucaya staff and other travellers.
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Questions? Get answers from Pelican Bay at Lucaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All have decent views”
624ricke, 22 May 2017 | Read review
“try and get one of the suites”
KKD21, 11 May 2017 | Read review
“Get outside room facing the harbor.”
lisarF6541WC, 5 May 2017 | Read review
“Book early!!!!”
bradylt2017, 25 Apr 2017 | Read review
“suite with bay view”
kooomedia, 24 Apr 2017 | Read review
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