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Pelican Bay at Lucaya

Booking.comUSD 192*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 403*
USD 192*
USD 403*
USD 192*
USD 403*
USD 191*
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Pelican Bay at Lucaya
Pelican Bay at Lucaya
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977 Reviews from our TripAdvisor Community

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Sacramento, California
Reviewed 3 days ago NEWvia mobile

I stayed at Pelican Bay for one night. I had a lovely view of the pool and the harbor. All of the pools were lovely, I hung out at the one next to Sabor because it was closest to my room. I had dinner at Sabor and it was lovely. Service throughout the hotel was very nice. The room was...

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Thank sjg3915
Merritt Island, Florida
Reviewed 5 days ago NEW

Room was old and tired. Service at the hotel was okay, nothing spectacular. The hotel needs updating. The restaurant was great for dinner. We had breakfast at the Dive-in which is next door and it was fantastic,

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Thank bob k
Dunkirk, Maryland
Reviewed 5 days ago NEW

The best part of this location is the location. Just across the street is access to another Lucaya resort and a beautiful beach. And there is a lot to do just a block or so away. The restaurants and other small businesses give a sense of the best Bahama experience. Our room was very big and of average wear and...

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Thank 624ricke
Manchester, United Kingdom
Reviewed 2 weeks ago

The good: The room was very spacious, lovely balcony and very comfortable bed Sabor - Alvin was lovely and the food and drinks were great! Bones Bar - Reasonably priced drinks and (mostly) friendly staff The pools - very clean and very quiet The bad: I was in a state room and the website states that fresh pastries and a...

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Helpful?
Thank Helen C
Moncton, Canada
Reviewed 2 weeks ago

Stayed at the hotel last week for the first time, the room was large, clean and had lots of amenities. Service staff in the hotel were great. Location is excellent with lots for eating options and excursions within walking distance

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Helpful?
Thank KKD21
Mission Viejo, California
Reviewed 2 weeks ago

I made a reservation for Waterside 2 Doubles on Feb 24th and it was confirmed on an e-mail from the hotel; I also had an e-mail from the hotel about a week before asking about what time I was arriving and any requests. I sent the e-mail back asking for an earlier check-in, 12:30-1 pm versus their 2 pm check-in....

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4Thank Yaidive
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Good day Yaidive, We are concerned about your detailed review regarding your check in experience with us. It is also baffling that our Front Office employees would advise you that management was not available since we are equipped with cell phones that we answer around the clock. It is also hotel policy that anytime a guest requests to speak with...

Olympia
Reviewed 3 weeks ago

We stayed here for a multiple family vacation - so experience a few different rooms. All were light, airy, well maintained. Nice to have tile flooring. We had fridge and coffee maker (ugh, "house" coffee was almost undrinkable, only down side). When a hair dryer went belly up on us, maintenance crew was right there to replace. The check-in process...

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Helpful?
Thank lisarF6541WC
Mokena, Illinois
Reviewed 3 weeks ago

Nice hotel in great shape considering the hurricane damage all around Freeport is an extremely poor island that has sustained considerable storm damage. The resort has been repaired and I thought was a nice clean hotel. Several pools which we well maintained. Water taxi on site The check in was incredibly slow and handled so poorly. No communication or updates....

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2Thank Marleen S
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Good day Marlene S, We are happy that you enjoyed your overall experience with us minus your check in experience. We have on certain days experienced a delay with our check in process of 3pm and we are working effortlessly to improve. It is our duty to ensure that we provide clean accommodations for all guest, because of high occupancy...

Waterloo, Canada
Reviewed 4 weeks ago

We stayed for a week mid-March with our three kids. Arrived early in the morning with a tour package and had a long wait for rooms. Rooms: Pros: Very spacious (we had two connecting suites), comfy beds, fridge, dishes, coffee maker, balconies, nice of view of harbour, good tv choices Cons: Dated, hard to get the water temperature to cooperate...

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1Thank Abby0112
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Abby0112, Thanks for giving us a review of your stay! Our review, positive or negative are very important to us. I apologize for any shortcomings you and your family experienced during your stay, but I am happy to read that you enjoyed your stay overall. with happiness, Della Bridgewater Operations Manager

Concord, New Hampshire
Reviewed 4 weeks ago

This was my first visit to Port Lucaya and my friends 3rd visit. First time guest at Pelican Bay. The hotel was better than what we anticipated. We were not looking for an all inclusive resort although had breakfast included. We had a beautiful room on the first floor, poolside to the Quiet Pool. Fantastic! In room coffee poolside each...

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1Thank nanf0ur
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review

Dear Nanf0ur, What a wonderful review and an exciting read! Thrilled to hear that you enjoyed every aspect of your girl's getaway! We thank you for taking time to provide us a review and we look forward to seeing you on a return trip to Grand Bahama Island. with happiness, Della Bridgewater Operations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
As Grand Bahama Island's most hospitable hotel, the Pelican Bay is a joyful mix of colorful Bahamian architecture and the finest guest service in the Caribbean. Unique waterside rooms and waterside state rooms enfold you in comfort, while offering special guest touches. Renowned standards of hospitality and attention to guest happiness assure you of a memorable stay in the Bahamas.Part of the Pelican Bay experience is located within steps of your room. In addition to our waterfront Sabor Restaurant and Bar, more than 30 restaurants, bars, shops, live entertainment, the Dolphin Experience, scuba diving, snorkeling, and deep-sea fishing trips are a short stroll away.Immediately across the street are two miles of white sand beach, a full service spa, four "Grand Slam" surface tennis courts and a casino. All this is the happy Pelican Bay experience, one you will remember with fondness. ... more   less 

Additional Information about Pelican Bay at Lucaya

Address: Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Price Range: $237 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pelican Bay at Lucaya 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Pelican Bay At Lucaya Hotel Freeport
Pelican Bay At Lucaya Freeport
Pelican Bay Lucaya
Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island
Hotel Style:
#1 Top resorts Hotel in Freeport
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Questions & Answers

Here's what travellers have asked, with answers from Pelican Bay at Lucaya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All have decent views”
624ricke, 22 May 2017 | Read review
“try and get one of the suites”
KKD21, 11 May 2017 | Read review
“Get outside room facing the harbor.”
lisarF6541WC, 5 May 2017 | Read review
“Book early!!!!”
bradylt2017, 25 Apr 2017 | Read review
“suite with bay view”
kooomedia, 24 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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