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The Reef Atlantis, Autograph Collection

Travellers' Choice award winner
19/06/2017 20/06/2017
1 room 2 adults 0 children
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1,565 Reviews from our TripAdvisor Community

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Showing 1,435: English reviews
Los Angeles, California
Reviewed 14 August 2014

Everything about this hotel is about how to milk the customer, saying it nicely! Service, forget it, their attitude is you are stuck here so deal with it. Yes, paradise island is nice, but stay away from this hotel, prices are super high even for rich people, service is not good and food quality is bad.

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4Thank Johnracey
Trumbull, Connecticut
Reviewed 14 August 2014

I would defiantly recommend staying here. It is one of the nicest places I've ever been to. I found no problems, except I do not like the Point Restaurant. Horrible service, food and live music there. All other restaurants are great, especially Mosaic, Mesa Grill and Cafe Martinique. The Reef private beach and pool are much nicer than the beach...

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1Thank Stephanie1211
Dallas, Texas
Reviewed 14 August 2014

We stayed here for 10 days with our 4 kids and another couple with 2 kids. There was always plenty to do and the food was good. We have scheduled to return Christmas of this year, it was that good. We are taking some extended family this time and looking forward to it. Negatives- Initially, we had some trouble with...

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1Thank KaTrina-Yadro
Philadelphia, Pennsylvania
Reviewed 12 August 2014

We stayed in a one bedroom suite which had a nicely appointed kitchen equipped with fairly large stainless steel fridge, dishwasher, sink and a 4 burner cooktop. There were cooking utensils available and china stocked in the cabinets meant for 4 persons. The kingsize bed was a bit too firm for us but the pullout sofa bed was comfortable as...

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2Thank Theresa104
Dallas, Texas
Reviewed 10 August 2014

Upon arriving at The Reef at the Atlantis, we found that we had a problem with our reservations. Christopher Minnis at the front desk was a savior. It was a stressful situation with our third party booking but he handled the situation with class. I have not had better service from the front desk and bell staff at Ritz Carlton...

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Thank Meanjujubean
Key West
Reviewed 9 August 2014

After reading scores of reviews I thought I would add my two cents to families traveling with kids. We have girls ages 7 and 9. To add perspective we live on a resort island and would not of been here except for our kids and the water park. Also I was relieved not to be going to Disney. We chose...

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7Thank eywphm
Washington DC, District of Columbia
Reviewed 8 August 2014

My family of four stayed in the King junior suite. Not our choice. I had booked a 1 BR premium unit and was given the junior suite as a "comp" due to a power outage. Note the bathroom is surrounded by frosted glass including a large open frosted window to the unit. Perhaps great for a romantic weekend for two;...

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Thank KayBee698
Reviewed 5 August 2014 via mobile

Booked a Harbour View 2 bedroom suite and am stuck looking at a parking lot for $10k for the week. Totally unacceptable. Thought I had read enough reviews on TripAdvisor to safely book this room type but it's a total disappointment. My family travels to luxury resorts often and this is an absolute sham for the cost. Will never return.

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8Thank Travelswithkidds
Baltimore, Maryland
Reviewed 4 August 2014

Place we stayed: 1 bedroom with kitchenette, ocean view, at the Reef tower for 4 nights in July 2014. The room is equipped of a full kitchen with microwave, oven top, fridge+freezer, and cookware. We take the shuttle to go to different towers within the resort since the Reef is far from every place else. However, there is swimming pool...

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7Thank Amy T
Oklahoma City, Oklahoma
Reviewed 31 July 2014

Beautiful spacious suite with spectacular views. Plenty of room for 6 people. Kitchen was well equipped and easy access to laundry facility. Beds and furnishings very comfortable. Loved the Starbucks on the first floor. Everyone very friendly.

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3Thank Dana G

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19/06/2017 20/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
Official Description (provided by the hotel)
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 

Additional Information about The Reef Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $637 - $1,126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Reservation Options:
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#1 Romantic Hotel in Paradise Island
#2 Family Hotel in Paradise Island
#2 Casino Hotel in Paradise Island
#3 Spa Hotel in Paradise Island
#3 On the Beach Hotel in Paradise Island
#3 Luxury Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Atlantis, Autograph Collection staff and other travellers.
78 questions
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Questions? Get answers from The Reef Atlantis, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Difficult as the room is not allocated until arrival”
KJR64, 28 May 2017 | Read review
“The room with the view towards the pools and the ocean is worth the expense.”
905marissar, 22 May 2017 | Read review
“The higher floors are nice and quiet with great views!!”
cheryldT546WL, 16 May 2017 | Read review
“Go to another hotel”
frankgO3232RP, 5 May 2017 | Read review
“Ocean facing is the only way to go”
DinelocalSTARR, 4 May 2017 | Read review
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Prices are for 1 room, 2 adults
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