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One & Only Ocean Club

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One & Only Ocean Club
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786 Reviews from our TripAdvisor Community

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Greensboro
Reviewed 2 days ago NEW

The resort is beautiful, clean and friendly. Food and drink prices are very high. Pool chairs are limited. Overall, it was a great vacation. I would not go back with my teen children. There is not much to do unless you want to go back and forth to Atlantis. I might go back on a couples trip.

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1Thank Morgan L
A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
1 helpful vote
Reviewed 4 days ago NEWvia mobile

This is a lovely spot with wonderful views. While the staff is very nice, the service is terrible. Everything is slow and late. The worse feature is the cost. Upscale/luxury resorts are always expensive but this one offers very poor value for the money. With breakfast for two at $130 with taxes and gratuity, a dinner for seven at $1,300...

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Thank A TripAdvisor Member
John C, General Manager at One & Only Ocean Club, responded to this review

Dear Guest, Thank you for your review and for the valuable feedback you have shared. Please allow me to apologize for the challenges you experienced and that we did not live up to your expectations. Your feedback is important to us, as we take pride in offering unrivaled privacy to our guests and overall error-free experiences. Please do not hesitate...

Reviewed 4 days ago NEWvia mobile

Rooms very nice. Bed great. View perfect. Beautiful adult pool. The worst part was the price of food and limited options. Breakfast in restaurant is $55 per person . ridiculous. Lunch and dinner expensive. Limited menu at lunch. Dinner was mediocre and so expensive. Options at least 50 per cent more than at an equally nice u s restaurant Best...

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Thank emily t
John C, General Manager at One & Only Ocean Club, responded to this review

Dear Emily T., We are grateful for your honest feedback. While we are delighted you were pleased with our outstanding accommodations and beautiful location, we are disappointed by the areas of your visit that did not meet expectations. We take pride in serving food of the highest quality and value, and we regret that you were not thoroughly impressed with...

Reviewed 6 days ago NEWvia mobile

We were staying at another hotel on the island and decided to visit the hotel that featured in Casino Royale for some sundowners. We were not disappointed. The cocktails were handcrafted and delicious. The service was friendly and the views of the sunset over cabbage beach was the icing on the cake. We will be back on our next visit...

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Thank Derek B
John C, General Manager at One & Only Ocean Club, responded to this review

Dear Derek B, Thank you for your visit and for taking the time to share your review. Even just spending an afternoon with a cocktail in hand can bring about the luxury and glamour that was captured in “Casino Royale.” Paired with a sunset, and that can make for a truly unforgettable experience. We look forward to welcoming you back...

Reviewed 6 days ago NEWvia mobile

This hotel is hard to beat. Beautiful beach, excellent service, amazing spa, excellent food. We couldn't ask for more. The recent pool renovation is perfect. Its hard to decide whether to lay by the pool or the beach. We chose both! Dune is EXCELLENT. Ocean Club Bahamas is well worth the extra money. This hotel will spoil it for all...

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Thank RD3856
John C, General Manager at One & Only Ocean Club, responded to this review

Dear RD3856, Thank you for sharing these lovely compliments with us. The benefit of being situated on the ocean means our guests can have the best of both worlds—unwinding on the white sand beach or by our infinity Ocean Pool. We are also pleased to read you dined at Dune following some recent refreshments to the design and menu. It...

Marinette, Wisconsin, United States
Reviewed 1 week ago NEWvia mobile

We are staying at the Paradise Island Beach Club & took a beach walk down to the One & Only for lunch. While the food was very good the service was questionable! We were constantly looking for our server! The place was not too busy at all!!

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Thank connieH5834
John C, General Manager at One & Only Ocean Club, responded to this review

Dear connieH5834, We appreciate you taking the time to share your experience with us. At Dune and indeed, our resort in general, we pride ourselves on offering exceptional service to match our exacting culinary standards. Please trust that we will further investigate your review internally to see where and why our service may have lapsed. Typically, we are known for...

Mclean
Reviewed 1 week ago

Super expensive but you are treated like royalty. Everything is elegant and understated. The resort is lovely--wonderful beach and pools. Spa and Dune restaurant are fantastic. A five minute shuttle ride to the restaurants, casino and nightlife of the Atlantis but a world away in terms of ambience. Staff is first rate and everyone goes out of their way to...

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Thank X4691LGgaryk
John C, General Manager at One & Only Ocean Club, responded to this review

Dear X4691LGgaryk, Thank you for sharing your review and for being such a loyal guest of ours. We are so pleased to hear that you find our resort to be a peaceful retreat in a stunning location. Given the beauty of Paradise Island, the least we can do is offer exceptional service and impeccable amenities to our valued guests. It...

London
Reviewed 1 week ago via mobile

The one and only Ocean club is getting worse as time goes by. This hotel use to be very exclusive and offer guest great services and quality, but it's getting worse every day and with every visit. The hotel use to be run by kerzner international but this company has recently been sold to a company from Dubai. It is...

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Thank Silver1881
John_C10521, General Manager at One & Only Ocean Club, responded to this review

Dear Silver1881, Thank you for taking a moment to share your experience. We regret to hear your expectations were not met. Your feedback is appreciated and I invite you to contact me directly at John.Conway@oneandonlyoceanclub.com to discuss your experience at length. We look forward to speaking with you. Sincerely, John Conway General Manager

Toronto, Canada
Reviewed 1 week ago via mobile

The interior design/Architecture especially the rooms is the best we have seen yet. The beach is beautiful like most places in the Bahamas. The service is great at front desk and cleaning staff, However the service at the ocean restaurant at lunch wasn't that great, but food and view made up for it.

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Thank Lovemachines
John C, General Manager at One & Only Ocean Club, responded to this review

Dear Lovemachines, We appreciate you taking a moment to share the details of your wonderful stay with us. From our white sand beach to our spacious accommodations reflecting the traditional Bahamian elegance of a private home, One&Only Ocean Club offers an unforgettable experience in paradise. It was a pleasure having you on Paradise Island, and we look forward to your...

River Ridge
Reviewed 2 weeks ago

From the welcoming staff to the beautiful grounds...this resort is breathtaking! There isn't a bad view in the place. Plenty of activities to keep kids busy and a tropical paradise for adults. Complimentary shuttle to Atlantis. Don't miss dinner at the fish fry. In room breakfast issuberb!

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Thank etclsu
John C, General Manager at One & Only Ocean Club, responded to this review

Dear etclsu, Thank you for taking the time to share your lovely review with us. We are pleased to discover that you enjoyed your time at One&Only Ocean Club. Our enviable location on Paradise Island offers stunning views of the Atlantic Ocean. It was a pleasure having you at our resort, and we look forward to you next visit. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Under the deep blue of an endless Bahamian sky, wrapped in the turquoise waters of an exuberant sea, One&Only Ocean Club nestles peacefully along a shore of delicate white sand beach...a treasured sanctuary of privileged perfection. With newly, enlarged Hartford Wing rooms and the addition of a new shoreline infinity pool and Ocean Grill, the resort has taken its legendary sophistication and contemporary elegance to an unsurpassed level in the Caribbean. The resort was once the private estate of A&P heir Huntington Hartford II. Today, this alluring beachfront hideaway reflects the glamorous ambiance and posh exclusivity of a grand estate, welcoming generations of the world's travelling elite. Expansive manicured lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island. Here, service is elevated to a fine art form by a gracious staff. Warm and inviting accommodation plus 3 and 4-bedroom residential-style villas are ideal for couples and families alike. The dining options at One&Only Ocean Club are renowned and unforgettable featuring the imaginative cuisine of chef Jean-George Vongerichten. One&Only Ocean Club is a playground for world-class golf, tennis, spa, and off property water-sports. The spectacular blue waters of the Caribbean are the elixir of Bahamian life! ... more   less 

Additional Information about One & Only Ocean Club

Address: One Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $939 - $4,263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One & Only Ocean Club 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
One And Only Ocean Club
One & Only Ocean Club Hotel Paradise Island
One Only Ocean Hotel
Ocean Club Bahamas
One Only Ocean Resort
One Only Bahamas
One & Only Ocean Club Bahamas/Paradise Island
Hotel Style:
#3 Top resorts Hotel in Paradise Island
#4 On the Beach Hotel in Paradise Island
#4 Spa Hotel in Paradise Island
#5 Luxury Hotel in Paradise Island
#5 Romantic Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from One & Only Ocean Club staff and other travellers.
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Questions? Get answers from One & Only Ocean Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hartford Wing Garden view are very quiet”
 of 5 bubbles lisapacht, 25 Feb 2017 | Read review
“All rooms are amazing:)”
 of 5 bubbles Gin2busy, 26 Jan 2017 | Read review
“Beachfront rooms on the first floor opening out to the sea.”
 of 5 bubbles SJL369, 25 Sep 2016 | Read review
“Oceanfront rooms”
 of 5 bubbles 43delbare, 19 Sep 2016 | Read review
“Ocean View Room was breathtaking.”
 of 5 bubbles dangal90, 13 Sep 2016 | Read review
5 of 5