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The Westin St. John Resort

travelup.comUSD 758*
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Certificate of Excellence
GreenLeadersPlatinum level
10/05/2017 11/05/2017
1 room 2 adults 0 children
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The Westin St. John Resort
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2,692 Reviews from our TripAdvisor Community

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Showing 2,678: English reviews
pa
Reviewed 2 May 2012

We stayed at the Westin Hotel for 1 night prior to golng to the villas for a week. The hotel room was fine. Looks like they have done some renovations to the rooms during the past several years. Landscaping around the resort is beautiful. Most people are very friendly. You can always point to one that is not but don't...

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Helpful?
1Thank bob32a
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thank you very much for sharing your review and also for your consistent 12 year loyalty to the Westin St. John and Starwood Hotels and Resorts. As an owner, we truly value your feedback regarding your recent stay with us. We were glad to hear that you had an enjoyable stay and that you found your accommodations pleasing and our...

Tampa, Florida
Reviewed 1 May 2012

Wonderful family vacation! Everything about this resort was wonderful. The staff was nice...(expect Caroline at the concierge desk...she was rude) We stayed in the 1 bedroom hillside villa! Beautiful! A long walk, but it was nice to walk off all the food we ate. The staff at Cruz Bay Water Sports was AWESOME! We went parasailing...and the guys let my...

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Helpful?
3Thank 966rachelp
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thanks for sharing your review on Trip Advisor. While we were disappointed to hear that any member of our staff was rude, we were very glad that you found everything else to be wonderful! Aren’t the villas great? I was excited to see that you and your family were able to take advantage of our on-site watersports company, Cruz Bay...

Belmont
Reviewed 30 April 2012

This is an ideal spot for all vacationers, but it is a must for families. Try to settle in first and get to know what is available on the property. There is a ton of water sport activity, not to mention the trampoline, tennis, pool, ping pong for teens and tweens. The pool and playground are great for little ones....

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Helpful?
Thank Joan B
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thank you for sharing your thoughts regarding your recent stay at The Westin St. John. We were so glad to hear that you enjoyed all of the water activities, the spa and Westin Workout center, and the playground on-property. We were also very happy to hear that you ventured off property and were able to experience the beauty of the...

Reviewed 28 April 2012 via mobile

From the moment we landed in St. Thomas we knew we were in good hands with the Westin. The ferry service is well worth the price. St. John is a spot that requires some moving around, the Westin seems to have a monopoly on the cab business as no matter where we were....Trunk Bay, Hawksnest, Cinamon Bay, downtown Cruz Bay,...

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1Thank cltdon
Reviewed 28 April 2012

Very impressed with the this resort! We visited with our family (2 kids 10 yrs. old) and had non stop fun until we checked out! Our room was in building #15..good location: close to pool and kinda in middle of resort. Room was clean and spacious. Air conditioning worked great and maid service was good. The pool is the best!...

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Helpful?
3Thank Beezer3839
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thanks for your great review and for telling others what a wonderful experience you had at the Westin St. John. We were delighted to hear that you and your family enjoyed so many different things, from your room by the pool and our daily activities to the restaurants and convenient taxis. We truly appreciate your feedback and can’t wait to...

Trumbull, Connecticut
Reviewed 28 April 2012

This was our first trip to St. John. We stayed in a beautiful 2 bedroom villa in the "bay vista" phase, in building 27 on floor 3. We had an outstanding view of Cruz Bay (uncommon for most villas). The restaurants at the resort are all good, especially the Beach Cafe for a reasonably priced, convenient, and delicious dinner. We...

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Helpful?
Thank orlandov7
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thank you for choosing St. John as your vacation destination and especially for sharing your perspective regarding your recent stay at The Westin St. John. We certainly hope you found our beautiful island to be one that you plan to return to year after year. We were glad to hear you enjoyed our restaurants on-property, especially Beach Café and that...

West Palm Beach, FL
Reviewed 27 April 2012 via mobile

We are having a great time exploring the island, but you cannot expect to see all of the secluded beaches in only one week! Do expect to rent a jeep or pay the taxis per stop (can add up fast). After riding the public bus from town to Coral Bay and back ($1 each way)), we realized that renting a...

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Thank jbs656
Chicago
Reviewed 27 April 2012

As soon as you step off the boat and onto the Westin property, you know you've found paradise - it's gorgeous! The grounds are beautiful, the pool is nice, the beach is fabulous, the staff is good, and the restaurants (while somewhat overpriced!) are excellent. Also, despite the fact that we booked the cheapest room, it was HUGE and easy...

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Helpful?
Thank JessChicago
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Wow, thanks so much for your kind words and great review regarding your recent stay with us! We were elated to hear that you had such a wonderful time on our island and especially at The Westin St. John. Our garden view rooms are very large, and we are glad that you enjoyed your room accommodations along with the other...

Irvine, California
Reviewed 26 April 2012

We have been trying to get to this resort for a few years now, so we were elated when we were finally able to book a room. We were there in Aug. 2011 and had a great time. The property is pretty spread out which gave it a nice open feeling. First let me say I was very impressed with...

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Helpful?
Thank MelodyLA
Nashua, New Hampshire
Reviewed 26 April 2012

After reading the reviews, I wasn't expecting 5 star service but that's pretty much what we received, once I settled into "Island Time". "Island Time" means slowing down to allow for the heat, humidity and natural beauty of your surroundings to dictate your timeliness. First, we had a 3 bedroom pool villa and it was the perfect home base for...

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1Thank SNHCritic

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10/05/2017 11/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on 1,200 feet of private beach, The Westin St. John Resort makes for the perfect island retreat. Stay in spacious rooms with ocean views from private balconies or patios. Guests can enjoy complimentary Wi-Fi available in all rooms. ... more   less 

Additional Information about The Westin St. John Resort

Address: 300B Chocolate Hole, Cruz Bay 00830, St. John
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range: $747 - $1,676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. John Resort 4*
Number of rooms: 146
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Also Known As:
Westin St. John Resort & Villas Hotel Cruz Bay
Westin St. John Resort And Villas
Westin Cruz Bay
Cruz Bay Westin
St John Westin
The Westin St. John Resort Cruz Bay, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. John Resort staff and other travellers.
76 questions
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Questions? Get answers from The Westin St. John Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look into the 3 bedroom "pool villas", which have their own small pools”
davidpX680IU, 11 Apr 2017 | Read review
“Ask for rooms on the beach side of the road.”
shfine, 16 Mar 2017 | Read review
“The Bay Villas were an easy walk to all of the areas of the resort.”
372RichardE, 14 Mar 2017 | Read review
“Try to book a newly remodeled villa”
TeamUSMC, 13 Mar 2017 | Read review
“Make sure you ask for a room up the hill with a view of the ocean.”
Io79032, 13 Mar 2017 | Read review
5 of 5
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USD 758* /night
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Prices are for 1 room, 2 adults
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