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The Westin St. John Resort

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The Westin St. John Resort
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2,671 Reviews from our TripAdvisor Community

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Showing 2,657: English reviews
Washington DC, District of Columbia
Reviewed 23 July 2012

We loved the hotel. We had an ocean front room and the view from the room was to die for. The pool area and beach were great and my son loved the movie by the pool. Finally the kid menu made life simple and affordable. I did see the room was aging but it did not impact my approval of...

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Helpful?
1Thank Renee B
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thanks for choosing The Westin St. John for your family’s recent vacation. It was great to hear that you enjoyed your Ocean Front room and that your son enjoyed the beach, pool, and Wednesday night movie. I want to apologize that your experience with our staff was not one that exceeded your expectations. I will pass your feedback onto our...

Jacksonville, Florida
Reviewed 23 July 2012

My wife and I had a great stay at the Westin St John and our week (July 12-19) on island was packed with fun and adventure. We're in our late fifties, but fairly adventurous and the Westin was a great place to come "home" to after a day of excursions. The AC was nice and cool in our room and...

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Helpful?
Thank Daniel K
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thanks for your review and for staying with us in July! I was glad you enjoyed your excursions and felt renewed upon your return to your room. Thank you for your compliments regarding our pool – I agree, it is the nicest one on the island! I was also glad to hear that despite your reservations, that our ferry transfer...

Huntington, New York
Reviewed 20 July 2012

We had 20 guests traveling with us & all stayed at the Westin. As soon as you get off the ferry boat to check in you are handed a rum punch (nice touch) The rooms are large & clean. We stayed poolside which made it very convenient to get to all of the key locations ie pool, lunch at snorkels...

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Helpful?
Thank Lenore D
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thank you for leaving your review on Trip Advisor and for bringing your entire group to The Westin St. John. I was very pleased to read that you enjoyed your stay and that you found the resort to be clean and our associates to be friendly and accommodating. Thank you again for your review and your details for future guests....

Pittsburgh
Reviewed 20 July 2012

This was our second time staying at the Westin St.John. Our first trip was in July of 2010. For this trip we stayed July 5-11, 2012. We stayed in a 2 bedroom/2 bath unit 2714 which was in the Bay Vista Section. (On our previous visit, we were in a Hillside Unit.) The Bay Vista Unit we stayed in was...

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Thank shadow1Pittsburgh
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Many thanks for your review and for once again choosing The Westin St. John for your vacation. I was glad to hear you enjoyed your Bay Vista Villa – those are my favorite! I was also glad to hear you had a great experience with our Service Express team, our on-site dining options, the pool, and the various activities. I...

Rehoboth Beach, Delaware
Reviewed 20 July 2012

We stayed at the resort over Spring Break. We rented a 3 bedroom villa and it was very roomy. We rented the villa through stjohncondos.com and were very happy with Kevyn and Steven for making our vacation easy. They delivered beach chairs and a cooler so we could explore the many beautiful beaches of St. John. They made suggestions for...

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Thank BeachfromDE
Reviewed 16 July 2012

We stayed in a two bedroom facility and it was perfect for our family stay. The pool and ocean were close by and chairs and umbrellas made the day very comfortable. We went scuba, snorkeling, and rented wave runners all on site. The drink, pain killer, was fantastic. Prices are inflated here but there is a market within walking distance...

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2Thank Bluekooky
Cincinnati, OH
Reviewed 14 July 2012

We stayed at the Westin St. John resort for 5 nights from July 7th- 12th. This is our second stay at this resort. This time we traveled with our 2 children six and three years old. We had booked a studio villa and due to our gold spg status we were pleasantly surprised to be upgraded to a 3 bedroom...

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1Thank PRgirl_9787
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thank you for once again choosing The Westin St. John for your recent vacation! We appreciate your loyalty and also your review on Trip Advisor. We were delighted to hear that you were able to bring your children with you this time around and that your whole family enjoyed your villa upgrade. We look forward to welcoming you back next...

Sleepy Hollow, Illinois, USA
Reviewed 13 July 2012

I was invited to stay with friends in St. John, USVI. I had been to the Hawaiian Islands 8 times in past so I figured it was time to investigate the Caribbean. Westin St John was great! St John in general is as close to Hawaii that I have seen. Very nice rooms with a motel like feel -- your...

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2Thank Jeness B
Tennessee
Reviewed 12 July 2012

We are a family of 4 (girls are 18 and 16) and spent 5 nights at the Westin St John the last week of June. I am a Platinum SPG member, which is 1 reason we chose this location for a vacation. I read a lot of the reviews in the months leading up to our visit and was a...

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7Thank DrJTN
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Thank you for your great review and for despite reading some negative reviews, giving The Westin St. John a chance to provide you with an unforgettable vacation! I was so glad to hear you enjoyed our Westin ferry, your room accommodations, our beautiful grounds, and also the efficient service you received when dealing with our associates. We honestly love nothing...

Seminole, Florida
Reviewed 12 July 2012

I stayed here in June 2012 with my mom, and we had a great time! We had a very good experience in the spa the two times that we went, and although it was kind of a hassle to get to other beaches, we went to cinnamon bay and trunk bay and had a great time snorkeling at both beaches....

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2Thank Melanie M
Cyndal R, Administrative Assistant to The Director of Rooms at The Westin St. John Resort, responded to this review

Many thanks for your review and for sharing it on Trip Advisor. I was glad to hear that you and your mom had a great stay and that you thoroughly enjoyed your experiences in our Spa! Our Director of Fitness & Spa will be happy to hear that his associates were able to enhance your stay and provide you with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on 1,200 feet of private beach, The Westin St. John Resort makes for the perfect island retreat. Stay in spacious rooms with ocean views from private balconies or patios. Guests can enjoy complimentary Wi-Fi available in all rooms. ... more   less 

Additional Information about The Westin St. John Resort

Address: 300B Chocolate Hole, Cruz Bay 00830, St. John
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range: $731 - $1,584 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. John Resort 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Westin St. John Resort & Villas Hotel Cruz Bay
Westin St. John Resort And Villas
Westin Cruz Bay
Cruz Bay Westin
St John Westin
The Westin St. John Resort Cruz Bay, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. John Resort staff and other travellers.
76 questions
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Questions? Get answers from The Westin St. John Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on the beach side of the road.”
 of 5 bubbles shfine, 16 Mar 2017 | Read review
“The Bay Villas were an easy walk to all of the areas of the resort.”
 of 5 bubbles 372RichardE, 14 Mar 2017 | Read review
“Try to book a newly remodeled villa”
 of 5 bubbles TeamUSMC, 13 Mar 2017 | Read review
“Make sure you ask for a room up the hill with a view of the ocean.”
 of 5 bubbles Io79032, 13 Mar 2017 | Read review
“Ask for the new vila”
 of 5 bubbles fandaz, 5 Mar 2017 | Read review
5 of 5