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The Ritz-Carlton Club, St. Thomas

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Traveller (240)
Room & Suite (49)
Pool & Beach (34)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“coconut cove”(26 reviews)
“lady lynsey”(19 reviews)
“three bedroom”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
All hotel details
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Reviews (253)
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251 results
Traveller rating
191
46
10
1
3
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Time of year
LanguageEnglish
191
46
10
1
3
Show reviews that mention
All reviewscoconut covelady lynseythree bedroominfinity pooliris buildingfull kitchenlawn gamesst thomashousekeeping serviceordered grocerieskids activitiesbedroom unitprior to arrivalnice bedroomwasher and dryerahead of timecharlotte amalie
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1 - 5 of 251 reviews
Reviewed 9 July 2018

Nice clean hotel. Typical Caribbean Style rooms, staff was excellent! The beach area was well kept and it was an enjoyable walk to the other side of the Ritz Carlton. Several restaurants to choose from, all were good!

Thank David S
Reviewed 16 May 2018

The Ritz-Carlton Club in St. Thomas is just as the other reviewers state. There aren't hotels like the Ritz on St Thomas that even compare. I had come here mostly out of curiosity and also to have fun with a few friends. Although I live...More

13  Thank Auravene
Response from Matthew M, Manager at The Ritz-Carlton Club, St. ThomasResponded 31 May 2018

Thanks for your great Review Auravene! I have seen some youtube videos and the property looks great. I understand that the Club will reopen October 5.

Reviewed 12 October 2017

We were invited by friends to stay at the Ritz Carlton Club and we were very excited. We have never stayed at a Ritz Carlton or luxury hotel before. We were not sure what to expect. The staff was beyond friendly and helpful! Our condo...More

Thank LakelandLady87
Response from Matthew M, Manager at The Ritz-Carlton Club, St. ThomasResponded 31 May 2018

Thanks LakeandLady! We are so glad that you had a wonderful vacation. The Ritz-Carlton Club in St. Thomas is truly a lovely property. I live on the island and love to go and have a drink at Coconut Cove from time to time. The staff...More

Reviewed 29 August 2017

We are big fans of the Ritz Carlton, and having the extra room at the club residences was awesome! The same amazing customer service was shown to us by all of the staff. With our kids getting bigger we definitely needed the extra space and...More

Thank michele f
Reviewed 15 August 2017

One of the best times Iv'e had vacationing. The service is exceptional and top notch as expected from the Ritz Carlton. I have been to many Ritz Carlton and they have perfected their brand and I think it's the best place to go. This place...More

1  Thank Angelfl28
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Non-Smoking Hotel
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Heated pool
Adult pool
Details
Hotel Style
#1 Family Hotel in East End
#2 Romantic Hotel in East End
#3 Charming Hotel in East End
#4 Quaint Hotel in East End
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Hotel Style
#1 Family Hotel in East End
#2 Romantic Hotel in East End
#3 Charming Hotel in East End
#4 Quaint Hotel in East End
Room types
Suites, Kitchenette, Non-Smoking Rooms
Photos
Traveller (240)
Room & Suite (49)
Pool & Beach (34)
Dining (5)
Questions & Answers
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Room Tips
"Do some research, make some calls. Take mercy on your wallet"
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"All rooms have a view of the beach, so just decide if you want to be ground level (easy pool access) or high..."
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"Higher floors have nice views of the ocean. First floor units have direct access to the pool deck."
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"Make sure the Master Suites doesn't smell and the a/c in that room works"
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