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See all 5 hotels in East End

Sugar Bay Resort & Spa

1,288 reviews
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Traveller (1373)
Room & Suite (398)
Pool & Beach (306)
Overview
  • Excellent35%
  • Very good29%
  • Average17%
  • Poor9%
  • Terrible10%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
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Reviews (1,288)Write a Review
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1 - 5 of 1,276 reviews
Reviewed 4 weeks ago

This is the first and possibly the only time I will ever write a review, however if I don't compliment the amazing staff at the Sugar Bay Resort I won't be able to forgive myself. Sugar Bay like all hotels in St Thomas has been...More

2  Thank HollandaleJR
Reviewed 7 December 2017

This review is for my stays prior to the 2017 hurricanes. I will go again as soon as they re-open. Amazing place for the price. Don't let negative reviews keep you from experiencing this place. The new owners have been upgrading and repairing the stuff...More

Thank Mark F
Reviewed 21 November 2017

The resort, including Journey Spa is closed following hurricanes Irma and Marie. No re-opening date has been announced. According to their website they will be closed "most of 2018". Journey Spa has been my gym for many years, and when it is open and everything...More

Thank Bruce_Baumbush
Reviewed 8 November 2017

We have been here four times....we love it. The service is excellent, the food was great and the location is wonderful. It is close to Red Hook so you can use the ferry to travel to St. Johns or the BVI's.

Thank solonk
Reviewed 9 October 2017

This hotel property is beautiful and well maintained. The rooms are very large though not luxurious, it is more of a beach style in decor - not a criticism though. I had Sunday brunch which was good but the service was not the greatest. The...More

1  Thank HotFootedFoodie
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1373)
Room & Suite (398)
Pool & Beach (306)
Dining (123)
Hotel & Grounds (848)
Bathroom (29)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Chrissy B
3 December 2017|
Answer
Response from Isaiah1683 | Reviewed this property |
At least $500/per day then add tax and resort fee.
-1
Votes
MrsIvory
7 September 2017|
Answer
Response from MKay3407 | Reviewed this property |
Sorry for the delay. Yes, we had connecting rooms. There are several. I never explored the possiblity of staying in a single room since we are a party of 5.
0
Votes
DaveandTina
4 September 2017|
Answer
Response from Guarita | Reviewed this property |
Sorry I did not do the all inclusive package.
0
Votes
Room Tips
"This review is to recognize the staff for their amazing work and attitude under less than ideal conditions."
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"Ocean views are great from all balconies. As for view from inside the rooms - all but the mountain view from..."
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"Ocean View"
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"They GOUGED people during IRMA"
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