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Sugar Bay Resort & Spa

TravelocityUSD 260*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 426*
USD 260*
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USD 275*
USD 275*
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Sugar Bay Resort & Spa
Sugar Bay Resort & Spa
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1,070 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
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Reviewed yesterday NEW

We arrived early Easter Sunday morning after taking a red eye to San Juan then on to St. Thomas. Austin and Lois at the front desk greeted us with a smile and checked us in very quickly. Our room was clean with a breathe taking view of the water looking at St. Johns. Waking up to the sun rise and...

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Helpful?
1Thank Denise J
Glade Spring, Virginia
Reviewed 2 days ago NEW

The staff were very friendly & helpful! The setting was serene and clean with private beach. The food was average but service exceptional. The private beach was quaint but nice. We expecially enjoyed lounging in the hammock surfside.

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Thank Reasor07
Berkshire, New York
Reviewed 2 days ago NEW

The room was very clean and stocked well. The view was amazing! Staff was friendly and the food was so good. The only negative we're the stairs to get to the beach and the pool area. But after eating all you want the stairs proved to be a good thing!!! We loved our stay and will go back

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Thank davencorinaj
Reviewed 3 days ago NEWvia mobile

The place is fabulous, all the employees are nice, friendly and professional. Ms claribel made us feel right at home and was very concern about us enjoying our stay. Thumbs up to Sugar bay. I normally would not repeat an island but I am positive that I will come back again. I am here for carnival which is the whole...

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Thank Daphne C
Reviewed 4 days ago NEW

Sugar Bay Resort and Spa for the most part is a great resort, there are employees that were great and some not so much it’s literally from one extreme to the other. I would certainly recommend customer service training for those such as; Shirley from the dining room – very rude. The older lady at the Pimento Restaurant and there...

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Thank Shelly Princess S
Mankato, Minnesota
Reviewed 4 days ago NEW

We were treated exceptional ball of the staff at Sugar Bay! Donna was a doll making our check-in run smoothly, Leo was sweet and made our room transition a breeze! Claribel was by far the best bartend/server that we had with the happiest attitude and genuinely sweet smile and personality! I wish I had gotten the names of everyone that...

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Thank heathercs143
Dumont, New Jersey
Reviewed 5 days ago NEW

My family and friends just spend 6 days in Sugar Bay Resort. We were bit skeptical considering mixed reviews from last year. But we were pleasantly surprised. We arrived around 7 pm after about 30 min ride from airport. Check in was very quick and smooth, we upgraded to premium ocean view room (for very reasonable fee in my opinion),...

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4Thank PrzemekB
Charlotte, North Carolina
Reviewed 6 days ago NEW

Our stay at Sugar Bay Resort & Spa was relaxing and enjoyable. The staff was welcoming, informative and friendly. The food selections were tasty, diverse and plentiful. The cocktail recommendations were outstanding. The all-inclusive package gave us to opportunity to try many many many new concoctions! The rooms were clean and spacious. We loved the ocean view balcony and will...

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Helpful?
Thank kadklh
Berneta A, Manager at Sugar Bay Resort & Spa, responded to this review

Dear kadklh, Thank you for taking the time to write and post this review of Sugar Bay Resort and Spa to Trip Advisor. We are thrilled to hear that you had a relaxing and enjoyable vacation and will pass along your compliments of our staff service, food and beverage outlets and housekeeping service to the leadership team. Yes, the views...

Shelby township
Reviewed 6 days ago NEWvia mobile

This was our first visit to St. Thomas and the Sugar Bay Resort. We purchased the all inclusive package which I'm glad we did. The restaurants on location were very good and the staff was always quite friendly. No complaints at all.

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Helpful?
Thank cheryl h
Berneta A, Manager at Sugar Bay Resort & Spa, responded to this review

Dear Cheryl h, Thank you for taking the time to write and post this review of Sugar Bay Resort and Spa to Trip Advisor. We are delighted to hear that you had a great February Getaway with us and will pass along your compliments to our leadership team about our restaurants and staff service to you. We agree that our...

Reviewed 6 days ago NEW

I want to give this place a “5” right out of the gate; and weighting the micro-annoyances that detract/subtract from a perfect score just seems petty at the end of the day. A stay at Sugar Bay will please anyone looking for a simple all-inclusive: the beach offers easy swimming, interesting snorkeling, kayaks and stand-up-paddle boards. The pool has a...

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2Thank Clam D

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more   less 

Additional Information about Sugar Bay Resort & Spa

Address: 6500 Estate Smith Bay, 00802-1350, St. Thomas (Formerly Dreams Sugar Bay)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range: $257 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Bay Resort & Spa 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Wyndham Sugar Bay St Thomas
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Bay Resort & Spa staff and other travellers.
259 questions
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Questions? Get answers from Sugar Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will enjoy room 726!”
denisej316, 28 Apr 2017 | Read review
“Premium Ocean View Rooms are best.”
Reasor07, 27 Apr 2017 | Read review
“We were in an ocean side room facing the north side of the resort and it was gorgeous!”
heathercs143, 25 Apr 2017 | Read review
“ocean view rooms”
  • Hotel grounds
  • Hotel grounds
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  • Hotel grounds
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  • Hotel grounds
PrzemekB, 24 Apr 2017 | Read review
“Ocean View”
kadklh, 23 Apr 2017 | Read review
5 of 5
Travelocity
USD 260* /night
View Deal
Booking.comUSD 275
Bookit.comUSD 275
TripAdvisorUSD 260
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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