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Sugar Bay Resort & Spa

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Sugar Bay Resort & Spa
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907 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Reviewed 2 days ago NEWvia mobile

My husband and I stayed at the Sugar Bay Resort to celebrate our 35th wedding anniversary. Our partial ocean view room was amazing as it was very large with a nice sitting area and very large bathroom. As well it had a nice balcony with a great view and chairs. The pool area and lunch restaurants are down about 100...

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Thank Steve I
Los Angeles, California
Reviewed 2 days ago NEW

From the very beginning just landing in the airport I was surprise of the place, people very polite and nice. I was there December 2016 and the service was flawless people were friendly and sooo helpful. I was at that resort many years ago, now I am surprise of the Japanese Restaurant Shima witch has an excellent food also the...

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Thank Luchita01
Iowa City, Iowa
Reviewed 2 days ago NEWvia mobile

Escaped from the windy city but from our understanding there are heavy winds from January to April causing certain activities to be placed on hold (snuba/parasailing/kayaking/paddle boarding). Celebrating our honeymoon and did some looking around but this all-inclusive definitely took us for its' great accommodations(all drinks/meals and late night menu from 10PM-12AM; wifi works great in the lobby buy non-existent...

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Thank joem_892013
Reviewed 3 days ago NEWvia mobile

The resort is absolutely the best in St Thomas Virgin Islands. During a business trip which was extended to a personal trip we decided to always stay at Sugar Bay Resort and Spa. The spa is incredible. Mark did wonders on my tension. The staff (Tina, Cora, Shirley, Swayne, Lois, Maurice, Phyllis, front desk, etc) are highly professional and courteous!!...

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Thank Aaishatu
Charlotte, North Carolina
Reviewed 3 days ago NEW

Having visited several Caribbean all inclusive resorts over the last few years, both my wife and I were unimpressed with most of Sugar Bay, especially as we had opted for the "All Inclusive" option when booking. I'll start with the highlights: We had an ocean front room that had the most impressive view of any resort we've ever stayed in....

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Thank crallred
Reviewed 3 days ago NEW

My husband and I arrived at Sugar Bay extremely excited and ready for our vacation. When we arrived we were met by the friendliest front desk staff, offering us cookies and rum punch. The General Manager, Ron Maidens personally handed out his card and introduced himself. We went to our room, which was beautiful with breathtaking views and unpacked. When...

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Thank Lauren C
Oakville, Canada
Reviewed 4 days ago NEW

I had was a bit worried based on some of the reviews. However, this resort hit it out of the ball park. We had one of the nicest rooms we have ever stayed in throughout our travels in the Caribbean. From our balcony perched on a cliff, LED mirrors, fabulous views, fabulous food, friendly people, private beach (no pesky vendors)...

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Thank Tamara P
Berneta A, Manager at Sugar Bay Resort & Spa, responded to this review

Dear Tamara P, Thank you for taking the time to write and this review of Sugar Bay Resort and Spa to TripAdvisor. We appreciate your feedback regarding staff service, food & beverage, and location and will pass along your compliments to the team. We also value your feedback regarding our NYE dinner buffet. Our Executive Chef and his team really...

Fort Wayne, Indiana
Reviewed 4 days ago NEW

To escape the unbearably cold Midwest winter, I decided to take a trip to one of my favorite places, St Thomas. I got the all included package which was a great deal. I stayed in a room with a breathtaking ocean view. The size of the room itself was large and comfortable - 2 beds and a large bathroom. Everything...

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Thank Baspaulding
Berneta A, Manager at Sugar Bay Resort & Spa, responded to this review

Dear Baspaulding, Thank you for taking the time to write and post this review of Sugar Bay Resort and Spa to TripAdvisor. We are delighted to hear that you had a much deserved relaxing time away from the cold of the Midwest. We will share your positive feedback regarding our facilities, food and beverage outlets, as well as our recreational...

Reviewed 6 days ago NEW

We may have visited at an off season, but for being and all inclusive resort the entertainment was a bit lack luster. The rooms were clean,and beautiful. There were beautiful views of the ocean and surrounding islands from almost everywhere. The food was just okay, and the distance from anything was a bit annoying, you had to take a taxi...

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1Thank Lesli H
Berneta A, Manager at Sugar Bay Resort & Spa, responded to this review

Dear Lesli H, Thank you for taking the time to write and post this review of Sugar Bay Resort and Spa to TripAdvisor. We appreciate your feedback regarding the rooms, pool facilities and location. We also value your feedback regarding the food & beverage, as well as distance it takes to get to off resort locations. Your comments and review...

Brampton, Canada
Reviewed 6 days ago NEW

The al inclusive has great views and the staff at the resort are awesome only good things to say about them. Our room was clean and efficient. Down side to this resort is the food and liquor options. They served the same food day in day out and very quickly became boring. After the first day they ran out of...

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Helpful?
Thank heatherwel
Berneta A, Owner at Sugar Bay Resort & Spa, responded to this review

Dear heatherwel, Thank you for taking the time to write and post this review of Sugar Bay Resort and Spa to TripAdvisor. We appreciate your feedback regarding staff service and the views. We also value your feedback regarding food & beverage offerings as well as internet. Your feedback has been shared with our executive leadership team for improvements as we...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more   less 

Additional Information about Sugar Bay Resort & Spa

Address: 6500 Estate Smith Bay, 00802-1350, St. Thomas (Formerly Dreams Sugar Bay)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range: $535 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Bay Resort & Spa 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Travelocity, Hotels.com and Cheap Tickets so you can book your Sugar Bay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Wyndham Sugar Bay St Thomas
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Bay Resort & Spa staff and other travellers.
229 questions
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Questions? Get answers from Sugar Bay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room had a full ocean view”
 of 5 bubbles Luchita01, 17 Jan 2017 | Read review
“Ocean front are the only rooms to have”
 of 5 bubbles crallred, 16 Jan 2017 | Read review
“The 340 to 350, 240 to 250 rooms are right on the cliff over looking the water - like a post card”
 of 5 bubbles 481tamarap, 15 Jan 2017 | Read review
“I think all the rooms have a view of the ocean.”
 of 5 bubbles 257leslih, 13 Jan 2017 | Read review
“Most rooms have a view of the ocean .”
 of 5 bubbles heatherwel, 13 Jan 2017 | Read review
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