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Marriott's Frenchman's Cove

Travellers' Choice award winner
05/06/2017 06/06/2017
1 room 2 adults 0 children
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1,402 Reviews from our TripAdvisor Community

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Showing 1,381: English reviews
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Chester, New Jersey
Reviewed yesterday NEWvia mobile

Stayed for a week in early May. Nice view from the third floor of the St John building. Grilled twice at grills in front of the building. Bought groceries at Food Center. Took a day trip on Stormy Petrel to the BVI. Do not miss snorkeling at the Indians if you have a chance to go. We also enjoyed snorkeling...

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Thank Hoyaken
Tampa, Florida
Reviewed yesterday NEW

Maybe we are lucky. I have read some of the reviews and obviously, some people had problems or inconveniences. We just finished our 4th week over the past 8 years and I have to admit, if there was a small problem (ex. we could not get the DVD player to work), some one came to our assistance immediately. We had...

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Thank Alan Z
Tampa, Florida
Reviewed 2 days ago NEWvia mobile

We liked the Marriott Frenchman's Cove the best out of all the Caribbean vacation club resorts we've stayed. The mountainside location gives all villas a great view of the Caribbean. The staff was most accommodating and friendly. The facilities are what you would expect from Marriott. They have a ferry shuttle to downtown that leaves every half hour for $14...

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2Thank Larabob
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

We are so happy to hear you found Marriott's Frenchman's Cove to be your favorite resort in the Caribbean. It is great to hear you enjoyed your stay with us here in St. Thomas. We hope you will join us again sometime.

Reviewed 1 week ago

Just came in from a 5 day stay at the Frenchman's Cove. Had a nice time, very clean, and relaxing.Food was great. Had fun at the Morningstar beach next door. I would give it 4 stars, but housekeeping blunder killed it. We were supposed to have a complimentary housekeeping service at the 3rd day. Nothing. We called the front desk,...

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2Thank Darren M
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Darren, thank you for your review. We apologize for the inconvenience you have experienced. Please contact our Customer Care team directly at 800-860-9384 or customer.care@vacationclub.com so we may assist you. We hope to hear from you soon.

Asheville, NC
Reviewed 1 week ago

We stayed at this hotel on a package in the hopes that we would buy into the time share. I will start with comments on the facility itself. Our condo was the St. John Building, at the top of the complex. The condo itself was spacious, appliances updated, well stocked kitchen with dishes, etc. The furniture had some age but...

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1Thank luvtarheelstate
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Thank you for taking the time to share your feedback and leave a review. We apologize for any inconvenience you experienced during your stay with us. As we are a Vacation Club, we do our best to fulfill all requests but, unfortunately, are unable to guarantee them. Owners do get precedence when it comes to these requests. Also, our multi-room...

Hollister,Ca
Reviewed 1 week ago

We stayed in a 2 bdr Villa and it was the perfect space for our all adult family. The kitchen had most of the amenities you would need to cook quick breakfast or even a nice family dinner. Washer and dryer in the suite was a great plus! Only negative is the pillows were too soft. Otherwise we had a...

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1Thank dmtm1984
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Thank you for your review! We are so happy to hear you enjoyed your stay with us here at Marriott's Frenchman's Cove.

Reviewed 1 week ago

The villa suites of the Marriott's Vacation Clubs never disappoint. We love having a kitchenette and "living room area" on vacation. The St Thomas villa's overlook a beautiful bay and you can see Charlotte Amalie in the distance which is beautiful at night. The beach and pool directly below are fine but, the beach on the other side of the...

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Thank Pat G
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Pat, thank you for your review. We are so happy to hear you enjoyed your stay and your villa here at Marriott's Frenchman's Cove. We look forward to your next visit.

Pennsvlvania
Reviewed 1 week ago

We love the Cove. Ever since our first trip, we have been coming back for the last 5 years . All of the staff here is super nice. The place is very well maintained and clean. We like that we can use some of the hotel facilities next door as well, such as their Pools and restaurants. We always rent...

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Thank ckayinocmd
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Welcome back! We are so happy to hear Marriott's Frenchman's Cove has become your favorite resort! Thank you for taking the time to leave a 5 star review. We look forward to your next visit.

Wilton, New York
Reviewed 1 week ago

This location brought fun and smiles to me and my sister during our vacation, but our room did not look like the pictures. It was older and bland vs the colorful beauty on the website pics. The lobby was beautiful, the tennis courts are run down, the trails from the hotel to the beach are wonderful to walk and see...

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Thank Sonja C
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Sonja, thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with our senior resort management. We look forward to exceeding your expectations on your next Marriott Vacation Club stay.

Dallas, Georgia
Reviewed 2 weeks ago

Property is beautiful and well maintained. Staff is super friendly and very accommodating. We stayed in a 2 bedroom villa. I was a little concerned after viewing travelers photos that the room may be a little dated but that wasn't the case at all. The only room complaint I have is the AC was very loud at night so I...

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Helpful?
Thank leslie t
MarriottVacationClub, Customer Care Manager at Marriott's Frenchman's Cove, responded to this review

Thank you for your review. We are so happy to hear you enjoyed your stay with us here in Aruba! We look forward to welcoming you back to Marriott's Aruba Surf Club.

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Marriott's Frenchman's Cove

Address: 7338 Estate Bakkeroe, Charlotte Amalie 00802-3011, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $581 - $1,799 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Frenchman's Cove 4*
Number of rooms: 221
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Also Known As:
Marriott`s Frenchman`s Cove Hotel Charlotte Amalie
Marriotts Charlotte Amalie
Marriotts Hotel Frenchmans Cove
Marriott Charlotte Amalie
Marriotts Frenchmans Cove
Marriott's Frenchman's Cove St. Thomas/Charlotte Amalie, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Frenchman's Cove staff and other travellers.
145 questions
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over a year ago

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Questions? Get answers from Marriott's Frenchman's Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor for better views”
321alanz, 24 May 2017 | Read review
“Stay on higher floor, 4 or 5th for the view”
darrenm377, 16 May 2017 | Read review
“We are in the St John Building which is the top tier - kind of a pain to get to the beach/pool because you have to ride 3 elevators.”
patg444, 13 May 2017 | Read review
“Ask for one in the main hotel, specifically the one in the picture to avoid disappointment.”
sonjac707, 12 May 2017 | Read review
“Ask for a high floor to get the best view. Be prepared to walk and take elevators.”
raymondm596, 13 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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