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Emerald Beach Resort

Booking.comUSD 220*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 265*
USD 220*
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USD 223*
USD 223*
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Emerald Beach Resort
Emerald Beach Resort
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1,665 Reviews from our TripAdvisor Community

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There are newer reviews for Emerald Beach Resort
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Showing 1,599: English reviews
Claremont
Reviewed 6 days ago NEW

After 2 weeks sailing around the BVI's I wanted to have a few days relaxing at a hotel before heading home, I booked the Lindbergh Bay Hotel and Villas after seeing all the pictures at Hotels.com. The picture were fake, This place had no service, dirty filthy rooms, ceiling paint bubbling from moistuer along with a balcony door that sounded...

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Helpful?
Thank Robert W
Gainesville
Reviewed 6 days ago NEW

I thought the Beach was exceptional. The room average and the staff was very helpful as I checked in early before the room was ready. Checked in my bags and went to the beach! To get to the shopping downtown you need a taxi that was about $7

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Helpful?
Thank L2887PDmarkc
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review. We are happy to hear you enjoyed your stay, the beach, and our staff. We hope to see you again the next time you are in St. Thomas. Alana B Social Media Specialist

Manteo, North Carolina
Reviewed 1 week ago

Staff was very friendly and helpful (aside from one of the housekeeping staff who was surly and sneered at me whenever I greeted her), and the view is unbeatable. Restaurant and bar are not great, but are good and very convenient. Our room had some problems--no water at all one morning, the shower would run hot, then cold, then hot...

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Helpful?
Thank nansemond
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your feedback, it helps us continue to improve our product. We are so glad that you enjoyed your stay and hope that you will stay with us again soon. Alana B Social Media Specialist

Newton
Reviewed 1 week ago

Beautiful view, beach front rooms looking out over the bay, great atmosphere, where there is always a lively bunch at the beach bar, staff is attentive, but the cleaning of the rooms needs to improve.

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Helpful?
Thank X4079YMrandyh
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review, we are glad you enjoyed your stay. We have passed your comments regarding the rooms to our rooms division manager and will use your feedback to continue to improve. We hope to see you again very soon. Alana B Social Media Specialist

Havelock
Reviewed 1 week ago

Excellent staff. The staff is very nice. The beach is on of the nicest on the island. They have a nice Pool & bar. The restaurant food could be improved. The rooms are nice but the bathrooms need a little more attention to detail.

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Helpful?
Thank Laurie W
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks you for the review! We have passed along your feedback to the restaurant manager. We hope to see you again very soon. Alana B Social Media Specialist

sydney
Reviewed 1 week ago

First the good. Wifi worked well in rooms. Nice view from balcony over beach. Room was reasonable size. If you like being near airport, this is very close. Now the bad. Although a nice beach, hotel encourages day trippers and cruise ship passengers, so by mid morning, there is no where for guests on the sun lounges, very little room...

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Helpful?
Thank canddsyd
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for your review. Your feedback will assist us in improving our operations. We do apologize for the state of the bathroom and these issues have been reported to our head of maintenance. Alana B Social Media Specialist

Reston
Reviewed 1 week ago

We stayed here during Spring Break. The hotel's location is excellent - right by the airport and on the bay. The view from our room was worth the price alone. We ate breakfast by the water every morning, and really enjoyed our stay.

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Helpful?
Thank Doug K
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the great review. We are happy to hear that you enjoyed your stay with us. Glad you enjoyed the view and location. We hope to see you again soon in the near future Alana B Social Media Specialist

Caledon, Canada
Reviewed 1 week ago

Great place, relaxing, clean, great vacation spot. Negative only thing was the blonde girl in the bar. This girl tips herself but doesn't tell you, so be aware not to tip again on top of her tipping herself a dollar on every drink she servers you. Costly bar!

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Thank Douglas S
Cincinnati, Ohio
Reviewed 1 week ago via mobile

Run down and tired property good for one night only if heading to St. John the next day. Rooms have had water damage and wood peeling off doors. Small pool and beach not so great. Better for families with small kids.

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Helpful?
Thank BestCincyPRPro
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We have passed your feedback to our management team. Alana B Social Media Specialist

Merrimack
Reviewed 1 week ago

Decent place 10 years ago but has run down since then. Spots of mold around sink and toilet in bathroom. Shower water temp would fluctuate by at least 30 degrees regardless of time of day. Beach is decent, but also used by locals and cruise ship people so its always busy. Restaurant has the slowest service you will ever experience...

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Helpful?
Thank christopherbD2315SF
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your feedback. Sorry to hear that you didn't enjoy your stay. Your comments have been passed along to our management team. We hope that you will give us another chance to impress you. Alana B Social Media Specialist

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, American, Bar, Seafood, Pub
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $238 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas/Charlotte Amalie, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
63 questions
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Questions? Get answers from Emerald Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are beachfront. But there are no elevators, so if climbing stairs to 2nd or 3rd floor is a problem, tell them in advance.”
JD_MN_2013, 25 Apr 2017 | Read review
“There are no elevators (2 story hotel) so you decide. I'm sure beachfront view rooms are more costly.”
JayCee411, 24 Apr 2017 | Read review
“Try to get a room on the second or third floor, better view and not in the block closest to the bar and kitchen, less noise.”
canddsyd, 16 Apr 2017 | Read review
“All rooms have a balcony view of the water and beach”
threefriends, 12 Apr 2017 | Read review
“If you can test the comfort level of the bed first I recommend it. Otherwise sleep on the beach.”
michaeleR4200UE, 28 Mar 2017 | Read review
5 of 5
Booking.com
USD 220* /night
View Deal
Orbitz.comUSD 223
Hotwire.comUSD 223
TripAdvisorUSD 220
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*Disclaimer
Prices are for 1 room, 2 adults
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