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Emerald Beach Resort

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Emerald Beach Resort
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1,515 Reviews from our TripAdvisor Community

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Showing 1,457: English reviews
cinn026
Reviewed today NEW

The beach was full of cigarette butts and half smoked cigars and beer cans, such a shame because the hotel is not bad and close to the airport :(. Employee also abused the cats by the gift shop in front of our three yr old grandson!

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Helpful?
Thank cinn026
UK
Reviewed 2 days ago NEW

We checked in here after leaving a higher grade hotel, and received a warm welcome from the reception staff. The room wasn't ready as we arrived early so we left our luggage and went on to the beach. The pool here is lovely, lush vegetation and plenty of sunbeds. There is a round beach bar and friendly bar staff. The...

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Thank Henryhorn
Rapid City, SD
Reviewed 2 days ago NEWvia mobile

Clean, convenient, close to airport. Crowded beach, locals and cruise passengers. Nearby restaurant, on premises, no room service which would have been nice as we were travel weary when we arrived. Would stay there again when catching an early flight out of St. Thomas.

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Thank JoelRapidCity
Downtown Denver, United States
Reviewed 3 days ago NEW

The quality control of the housekeeping staff apparently has been eliminated. Our room had sand and grit all over the floor; the shower rod had been bent, so water flowed out of the shower; the room had no TV remote control or a hairdryer. I called the front desk and waited for an hour for both and finally gave up....

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Thank Marcia S
Grapevine
Reviewed 5 days ago NEW

Told two emoloyees the A/C was broken and no action was taken. The hotel rents out their chairs to cruise ship passengers and what seems like a quite bay, turns into a nightmare with tourists overunning the hotel facilities.

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Thank 479courtneyw
Chicago
Reviewed 1 week ago via mobile

Just came back from having our destination wedding at Emerald Beach Resort! Everything was spectacular! Linda Mason kept me calm and had everything I wanted down to the last detail! Perfection! The resort itself sits right on the beach for the quintessential Carribean experience! If your looking for glitz and glam, this may not be the place for you. If...

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Helpful?
Thank Reggiebec7
BWPlusEmeraldBeach, Wedding and Events Manager at Emerald Beach Resort, responded to this review

It was wonderful assisting you on your Wedding day and getting to know both of you while you were here for your Wedding. What a spectacular day for both of you and we were honored to be a part of your Special Day! We look forward to welcoming you back "home" on your next visit!! Best Wishes! Linda Mason Wedding...

Kinnelon
Reviewed 1 week ago

I was on an overnight business trip and picked the resort for location and amenities. The staff was very accommodating from check in to check out, and i found the facilities to be very clean and comfortable. Dinner and breakfast exceeded expectations. Overall I plan to stay at the resort again.

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2Thank James M
Halifax, Canada
Reviewed 1 week ago

Checked into this hotel after flying into St. Thomas to join our friends for a sailing trip. Found out we had to stay the first night in a hotel, so grabbed a taxi from the airport and went to literally the first hotel we saw. We walked into the nice open Polynesian style lobby and were pleased to be able...

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2Thank patterl
Vancouver, Canada
Reviewed 1 week ago

We had originally booked in the Emerald's sister resort (Lindbergh Bay) for the proximity to the airport, but after learning the restaurant and bar was closed and you had to take a shuttle to the Emerald, we opted to change hotels. The Emerald was a pleasant surprise! Rooms were updated and comfortable, beach and pool were lovely, and it was...

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Thank Suzanne C
Gibsonburg
Reviewed 1 week ago

The room was nice and clean. The staff very friendly and helpful. The beach is beautiful. The restaurant was nice, but very slow and the wait staff very forgetful. You can't eat here if you are in a hurry. We were never in a hurry though. I will stay here again!

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Helpful?
Thank 233chanteld

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: American, Caribbean, Bar, Seafood, Pub
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $271 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas/Charlotte Amalie, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
56 questions
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Questions? Get answers from Emerald Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor but check the bathroom window isn't broken first.”
 of 5 bubbles Henryhorn, 5 Dec 2016 | Read review
“all rooms had beachfront views but we had ground floor..maybe for privacy purposes book a second or third floor room”
 of 5 bubbles maureenr350, 13 Nov 2016 | Read review
“All rooms face ocean with a patio or balcony, 3 stories NO ELEVATOR”
 of 5 bubbles unicorn11500, 12 Oct 2016 | Read review
“Get an ocean view room with ANY hotel you get! ;)”
  • Dust on one of the lamps in our room at Emerald Beach Resort, St. Thomas, USVI
 of 5 bubbles TheMesserFamily, 17 Sep 2016 | Read review
“Building 3 is close to the pool and beach bar.”
 of 5 bubbles jcwjil3, 7 Sep 2016 | Read review
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