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My Hotel Stay was all of ok the T.V didn't work the water in the bathroom didn't work the shower wasn't working correctly but the people and friends made the stay fun. I don't think i'll stay here again. The Sister hotel is Emerald Resort...More
Hotel should not currently be open to the public and they were dishonest about amenities. I had my hotel concierge service call ahead to ensure there would be hot water, wifi, etc.. because I had seen reviews stating they did not have hot water. We...More
Good day , wish I knew this hotel was not up to speed with rebuilding after the 2 Cat 5 Hurricanes. Just want you to know that most of the room AC is not working and the pool is not done yet. The phones lines...More
My husband and I spent 4 days at this dump. This was a bday surprise for me. We get to the hotel and our room had no ac. We complained to the hotel staff,who were very professional and understanding, but the choice was to move...More
DO NOT STAY HERE! There was no hot water, room did not have a TV, the a/c barely worked and we had to change rooms just to get that. Also - the food service was minimal and barely worth eating.
This is the 2nd time...More
That doesn't explain why no one came to clear the drain, why I had to spend a whole day waiting while we were told that someone would come by to fix the safe and why the website said the pool and the bar would be operational... More
That doesn't explain why no one came to clear the drain, why I had to spend a whole day waiting while we were told that someone would come by to fix the safe and why the website said the pool and the bar would be operational on February 2, the day we got there, but it was far from that...to just mention three items. Stay at the sister hotel across from Hotel and Villa, they had it together far more if you want to stay near the airport. Further, I am very sympathetic to what happened in the USVI and I am very appreciative of the warmth of the locals. And, my review was not on the island, but with the hotel.