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26/11/2017 27/11/2017
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    Windward Passage Hotel

    Veterans Drive | Waterfront, Charlotte Amalie 00804, St. Thomas
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    26/11/2017 27/11/2017
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    Traveller (293)
    Room & Suite (113)
    Pool & Beach (38)
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    Overview
    • Excellent11%
    • Very good24%
    • Average30%
    • Poor17%
    • Terrible18%
    9 Aug 2017
    “6 week stay - ok, bar staff friendly, breakfast not great and slow”
    21 Jul 2017
    “A bit nervous”
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Meeting Rooms
    3.5 Star Hotel
    All hotel details
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    Mafolie Hotel
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    #3 of 7 hotels in Charlotte Amalie
     
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    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (712)
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    261 - 265 of 678 reviews

    Reviewed 15 February 2015

    I stayed at this hotel over a year ago. During my stay, it was clear to me that some staff members were very rude. I did not let this ruin my stay, I simply overlooked this. I did not know however that it would come...More

    3  Thank Alyssa J
    Response from Pam K, Director of Sales at Windward Passage HotelResponded 18 February 2015

    I'm truly sorry for the inconvenience you have endured. Your comments have been forwarded to the Managment team, again sorry for the lack of customer Service! This is something we continue to work on daily. Regards Pam

    Reviewed 15 February 2015

    I booked this hotel for a 4 day 3 night business trip to the island. The hotel is in a convenient location being right in the middle of Charlotte Amalie, however it should be noted that the shops, restaurants, and attractions in Charlotte Amalie close...More

    3  Thank CarribDreamer
    Response from Pam K, Director of Sales at Windward Passage HotelResponded 18 February 2015

    Thank you for taking the time to submit your review. We look forward to your next visit! Pam

    Reviewed 13 February 2015

    Dirty, Dirty, Dirty... Never again, I do not care how convenient they are located to the ferry doc in CA. We would not even use the shower, it was full of mold.. They workers were OK, but offered no help. Also waited unitl 530pm to...More

    2  Thank Cherylwi
    Response from Pam K, Director of Sales at Windward Passage HotelResponded 18 February 2015

    Thank you for taking the time to submit your review. Your comments have been forward to the Managment team which they take very seriously! Regards Pam

    Reviewed 12 February 2015

    This hotel is really nice. We stayed for 3 nights and absolutely loved it. Can't beat the view if you have a Harbor View room. It is also in the middle of town so there was a lot for us to do in a walking...More

    1  Thank Jet W
    Response from Pam K, Director of Sales at Windward Passage HotelResponded 18 February 2015

    Thank you for taking the time to submit your review. We look forward to your next visit! Pam

    Reviewed 12 February 2015

    We recently stayed at the Windward passage hotel for 6 nights. Having read a lot of the not so complimentary reviews on here we were slightly nervous but given the lack of mid range hotels on the Island and our budget we took a chance...More

    Thank LeisureGuy32
    Response from Pam K, Director of Sales at Windward Passage HotelResponded 18 February 2015

    Thank you for taking the time to submit your review. We look forward to your next visit! Pam

    Mafolie Hotel
    574 reviews
    #3 of 7 hotels in Charlotte Amalie
     
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    1,226 reviews
    #1 of 1 hotels in South Coast
     
    Cruz Bay Boutique Hotel
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    Gallows Point Resort
    859 reviews
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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 203 - USD 270 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, Orbitz, TripOnline SA, Cancelon, HotelQuickly and Cheap Tickets so you can book your Windward Passage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Charlotte Amalie Holiday Inn ,
    • Holiday Inn Charlotte Amalie ,
    • Windward Passage Hotel St. Thomas/Charlotte Amalie, U.S. Virgin Islands
    Add Photo Photos
    Traveller (293)
    Room & Suite (113)
    Pool & Beach (38)
    Dining (32)
    Hotel & Grounds (247)
    Bathroom (9)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    1,226 reviews
    5.26 km away
     
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    574 reviews
    1.15 km away
     
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    Nearby Attractions
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    .50 km away
    Road Town Fast Ferry
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    .21 km away
    Ask a question
    Questions & Answers
    hockeyeh
    25 October 2017|
    Answer
    Response from Reaganp89 | Reviewed this property |
    Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
    0
    Votes
    Missy050715
    22 July 2017|
    AnswerShow all 14 answers
    Response from LauraVER88 | Reviewed this property |
    I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
    2
    Votes
    Sarah W
    17 July 2017|
    AnswerShow all 2 answers
    Response from Lilybeth S | Reviewed this property |
    $6
    0
    Votes
    Room Tips
    "Don't stay here... trust me, there are better values on the island."
    Read review
    "ASK what type of room your getting because they wont tell you, back of hotel is scary"
    Read review
    "try for a seafront room"
    Read review
    "Remeber to book at ocean view room. you will love it compared to the other rooms"
    Read review
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