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    Frenchman's Reef & Morning Star Marriott Beach Resort

    5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
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    29/10/201730/10/2017
    1 room, 2 adults, 0 children
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    Traveller (2687)
    Pool & Beach (628)
    Room & Suite (475)
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    Overview
    • Excellent40%
    • Very good31%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “morning star” (546 reviews)
    “frenchman's reef” (650 reviews)
    “aqua terra” (216 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    29 Oct.30 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,419)
    There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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    2,161 - 2,165 of 4,359 reviews

    Reviewed 2 February 2015

    I booked this trip with my Husband and my Toddler because I had FF Miles and Marriott Points that I wanted to use on a destination easily reached from NJ. We wound up inviting four other people in our extended family who found a Senior...More

    Thank Sara F
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 5 February 2015

    Dear Sara F., Thank you for taking the time to review our hotel. I am pleased to hear most of your stay was pleasant, you enjoyed the kayaking tour and felt your overall expectations were exceeded. Regarding check-in, please accept my heartfelt apologies for the...More

    Reviewed 2 February 2015

    WE stayed in the Morningstar Beach Club... very nice accommodations. Close to the beach and restaurants. Our room was garden view so it was more quiet than ocean view..esp. at night. Our rooms were cleaned everyday of our stay. Fresh towels, bed changed/made and supplies...More

    Thank Elaine H
    Reviewed 1 February 2015

    room was large, comfortably fit 2 cribs, tv was huge, staff was very friendly and helpful, the pools were a bit cold. views are gorgeous, complimentary rum fruit punch and cookies in lobby, raised the bar for what i expected from different marriotts I've stayed...More

    2  Thank m0ishy
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 5 February 2015

    Dear M0ishy, Thank you for naming the Frenchman’s Reef as the best Marriott you have visited. We’re so pleased to hear you and your family felt cared for and comfortable while here. We look forward to welcoming you back. Best, JP, General Manager

    Reviewed 1 February 2015

    Marriott is great resort! Special people to take care of you. Antoinette Gomez at front desk and Kendall John in lobby/front entrance were so nice and helpful!! Irma Baron was special giving us superb service!!

    1  Thank Utbobby
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 2 February 2015

    Dear Utbobby, You have my heartfelt thanks for naming the members that contributed to your satisfaction. They will each be recognized for helping create the memories of lifetime. We sincerely enjoyed having you as our guest. Best, JP, General Manager

    Reviewed 1 February 2015

    1.) The Marriott on St. Thomas USVI was the worst hotel I have ever stayed in when it comes to value. 2.)The food was horrible and way overpriced. Example: A buffet that wouldn't even be served at a Shoney's ( a cheap buffet in the...More

    5  Thank jbaker0321
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 2 February 2015

    Dear Jbaker0321, I appreciate hearing about your experience at Frenchman’s Reef. The feedback offered to my leadership team is helpful. I am sorry you did not experience the warm service we are known for and will be discussing your review with the perspective departments. Our...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 357 - USD 582 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie ,
    • Marriott Frenchman`s Reef And Morning Star Beach Resort ,
    • Marriott Charlotte Amalie ,
    • Charlotte Amalie Marriott ,
    • Marriott Frenchmans Reef ,
    • Frenchmans Reef St Thomas ,
    • Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie, U.S. Virgin Islands
    Add Photo Photos
    Traveller (2687)
    Pool & Beach (628)
    Room & Suite (475)
    Dining (181)
    Hotel & Grounds (1666)
    Bathroom (35)
    Business Centre & Event Rooms (16)
    Family and Play Areas (5)
    Nearby
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    4.67 km away
     
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    3.30 km away
     
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    14.59 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .22 km away
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    Ask a question
    Questions & Answers
    chasachana
    11 September 2017|
    AnswerShow all 2 answers
    Response from oahuhaole619 | Reviewed this property |
    I too looked at their website and all I could see was that they are closed due to Irma. I'd really like to know how the "Professor"( ferry boat driver between hotel and town) did on his live aboard in the harbor. Hope all... More
    0
    Votes
    Mark L
    8 September 2017|
    AnswerShow all 2 answers
    Response from 975shaylaa | Reviewed this property |
    9/7/17 St.Thomas has major damage (Check news reports for updates). Even the 1 hospital in St. Thomas was evacuated because of catastrophic damage. I would push my plans back to later in the year or sometime early next year... More
    1
    Vote
    Pooh16
    7 September 2017|
    AnswerShow all 5 answers
    Response from MrChrisDonohue | Property representative |
    Thank you! We look forward to welcoming you in November!
    0
    Votes
    Room Tips
    "Not sure if the rooms will be the same after they rebuild but the Harbor View rooms were not great..."
    Read review
    "Once the rebuilt, choose a room on the 8th floor facing the pool"
    Read review
    "The hotel does not have beach access. The Morning Star rooms are beach front."
    Read review
    "Had an ocean view room in the Sea Cliff. Ocean was beautiful. However the view below was a very worn tennis..."
    Read review
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