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The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
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957 Reviews from our TripAdvisor Community

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Showing 932: English reviews
NJ
Reviewed 30 May 2014 via mobile

Got back last Memorial Weekend. The good: 1) Nice location, great beach, facilities and rooms. 2) Good service at breakfast and pool. The bad: 1) I asked for my room tv to be fixed twice and it wasn't. The day I was checking out I complained and when I was back in my room to pick up my bags they...

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5Thank AreYouExperienced11
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear AreYouExperienced11, It is great to receive and discuss your comment regarding the location, facilities and beaches, and especially the good service and breakfast and around the pool. Island life is certainly different from other areas of the world and our Ladies and Gentlemen come to us from many locations around the globe and the majority from various islands and...

New Jersey
Reviewed 28 May 2014

This was our 2nd trip to the Ritz Carlton, St Thomas and were not let down. My wife and children were eagerly awaiting this trip since last spring and were not let down our 2nd time around. The resort is beautiful and the water sports available are fantastic. My 10 year old son learned how to sail a Hobie Cat...

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1Thank motoddp
Wethersfield, Connecticut
Reviewed 26 May 2014

My wife and I recently enjoyed one of the best vacations of our life. We stayed at the Ritz Carlton in St Thomas, USVI. Words cannot describe the beauty of the resort. This is our fourth year in a row at staying at the same location, and it just gets better and better. Truly, a five star place for so...

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2Thank Tatum2013
Minneapolis, Minnesota
Reviewed 25 May 2014

Within a 40 minute taxi ride from the Cyril E. King Airport, on a narrow two-lane stretch of road that meander through potholes, taxi drivers and occasional steep hill I arrived at the Ritz-Carlton St. Thomas. And waiting for me at the porte crochère was a gentleman presenting a glass of punch, holding a bottle of rum and a smile!...

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1Thank Margie O
Dallas, Texas
Reviewed 24 May 2014 via mobile

How this hotel doesn't get five stars on every review is beyond us. The location, staff and the service are truly amazing. We have been to the islands many times but this place is something special. That being said it's all about the people. Starting with Audrey then Alexander and Allison. Then David the chef (I will not disclose the...

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Thank Eric W
Short Hills, New Jersey
Reviewed 21 May 2014

We had a concierge club room, which I would highly recommend. We used it for breakfasts and cocktails, but saw that many people used it for three meals each day. The hotel room was very nice and clean. No complaints. The beach area was very nice, but got pretty crowded pretty early. You can borrow snorkeling equipment right on the...

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1Thank sunfun18
Glenview, Illinois
Reviewed 21 May 2014

The property: This was the second time we had been to this Ritz and I don't think you will find a more beautiful place. Everything was clean and the views are breathtaking. Maid service: I would give them a 4.5 on this one. They left a dirty rum punch glass and the tables didn't appear to be dusted regularly but...

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1Thank Allisonfaye
Atlanta, Georgia
Reviewed 20 May 2014

This is wonderful property. My husband and I enjoyed our honeymoon here in 1998. However, since then they have built a large condo property next door for vacation clubs ownerships. The restaurants are overpriced, the club level rooms with continental breakfast and snacks all day is a much better deal. The staff is exceptional, but the small quaint luxurious Ritz...

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Thank Kathryn B
Sealy, Texas
Reviewed 20 May 2014

My husband and I stayed at the Ritz last week. The hotel was very beautiful and the staff was great. Our room had a view of the ocean and the pool. It was very comfortable and if we needed the staff to pick us up in the golf carts for anything on the property, we called them on the phone....

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1Thank karen v v
St. Thomas
Reviewed 17 May 2014

My father & I booked The Ritz-Carlton, St. Thomas for my mom to relax on Mother's Day. Every year we have brunch at the Ritz and we always end up staying around the property taking in he views and architecture of the place. This year we decided it would be nice to surprise my hard working mom with a weekend...

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1Thank Nia H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: $632 - $2,116 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
146 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a balcony with a roof. Some have pergolas but rain showers can pop up.”
 of 5 bubbles mariefW5768NH, 12 Mar 2017 | Read review
“Closer to the Lobby, second or third floor, facing the beach.”
 of 5 bubbles TRNBR, 11 Mar 2017 | Read review
“Stay on higher floors to get a better views of the ocean.”
 of 5 bubbles Travelfreakindian, 9 Mar 2017 | Read review
“The property is stunning! Ocean view is always a plus.”
 of 5 bubbles jod5152, 5 Mar 2017 | Read review
“Wait until the new owners catch up with years of deferered maintenance, DEFINETLY NOT WORTH THE PRICE!!”
 of 5 bubbles agvter, 4 Mar 2017 | Read review
5 of 5