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The Ritz-Carlton, St. Thomas

1,084 reviews
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(87 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, St. Thomas
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Reviews (1,084)Write a Review
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Traveller rating
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647
254
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertyred hookgolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebreakfast sandwichesinfinity poolblue waterbottle of champagne
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871 - 875 of 1,055 reviews
Reviewed 7 December 2014 via mobile

The Property is nice but it doesn't have that Ritz Carlton feeling starting with the lobby and the front desk. There are only two desks for check in and usually only one is functioning so you will probably have to wait. The rooms are average...More

8  Thank sagapotravel
Reviewed 6 December 2014

From the complimentary valet parking to the pool and beach service, everything about this hotel was just what we expected. The room was spacious, clean, modern, and incredibly well stocked with bottled water, bath ammenities, and espresso. The maid service was almost invisible (no carts...More

1  Thank mikeandterri
Reviewed 4 December 2014 via mobile

When you visit the island of Saint Thomas, you must stay at the Ritz Carlton. Excellent personnel that meet you when you arrive in the front open air lobby. The front desk workers take your visit seriously. They are helpful and very friendly.

Thank Houston N
Reviewed 3 December 2014

We spent thanksgiving weekend here. I would highly recommend staying here. The service was excellent. The room was spotless. The grounds were nice and the beach was small but very pretty and relaxing. We ate almost all our meals in the hotel and everything was...More

Thank lor23
Reviewed 3 December 2014

Have Visited St. John VI several times in the past, and decided to spend a couple of days in St. Thomas. Great stay at this property. A big "downer" was the availability of our room. We arrived an hour prior to check in, and had...More

Thank Tony G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 695 - USD 1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 695 - USD 1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
4 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
4 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
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Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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