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    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802-1010, St. Thomas
    1 (340) 775-3333
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    04/02/2018 05/02/2018
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    Traveller (712)
    Pool & Beach (129)
    Room & Suite (102)
    Overview
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level” (87 reviews)
    “lady lynsey” (46 reviews)
    “water sports” (50 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,083)
    There are newer reviews for The Ritz-Carlton, St. Thomas
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    811 - 815 of 1,054 reviews

    Reviewed 21 February 2015 via mobile

    The staff is wonderful, rooms are clean and very nice. Food was great. St Thomas is a terrific vacation spot. The weather is exceptional. In town there is lots to do and the snorkeling is awesome. I also recommend taking the ferry to St John....More

    Thank AW1016
    Reviewed 21 February 2015

    The most gracious and welcoming experience we have had in our many vacations. We have been blessed to visit some of the most extraordinary places and resorts in the world. My favorite is now the Ritz Carlton St. Thomas. Without exception, we were greeted warmly...More

    2  Thank KristenMarie1
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 23 February 2015

    Dear KristenMarie1, I can’t begin to tell you how happy it made me to read about your family’s experience at our resort. These kinds of unique and memorable experiences are exactly what we strive for as a hotel company, and I’m so happy that you...More

    Reviewed 21 February 2015

    We had an amazing time visiting St Thomas and the Ritz-Carlton. The staff was so friendly and very accommodating - from the front staff to housekeeping. Everyone went out of their way to ensure we had an amazing time. We met a great staff member...More

    Thank KimmythePuma
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 26 February 2015

    Dear KimmythePuma, Thank you for sharing your wonderful experience at our resort. I’m especially happy to read that our team of Ladies and Gentlemen went above and beyond to ensure that you had a memorable stay! Regarding the beach and pool chairs, we discourage this...More

    Reviewed 20 February 2015

    We came for a quick three night getaway during Presidents Day weekend. Arriving on a Saturday around 1pm, we were told our room wasn't ready, but they encouraged us to change and enjoy the pool and beach, which we did. A few hours later, we...More

    1  Thank UWSFoodFan
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 23 February 2015

    Dear UWSFoodFan, Thank you so much for taking the time to write such a glowing review of our resort. I’m especially happy to see that you enjoyed the service of our Ladies and Gentlemen, who as you mention are friendly, helpful and professional, even in...More

    Reviewed 19 February 2015

    We were staying down the street in a villa and decided to go here for dinner one night on a recommendation. The grounds are absolutely stunning at night and are the views. We wanted Italian so we decided to try their new restaurant. I believe...More

    2  Thank Intotheblue44
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 19 February 2015

    Dear Intotheblue44, Thank you for your kind words about your experience at our resort. We're very proud of Essenza, our new rustic Italian restaurant, and I’m so happy that you enjoyed the views and the delicious food and drinks. I’m always especially pleased to read...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • USD 131 - USD 1,145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in St. Thomas
    • #3 Top resorts Hotel in St. Thomas
    • #3 Spa Hotel in St. Thomas
    • #3 Luxury Hotel in St. Thomas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Kognitiv US Corp, Travelocity, Hotels.com, Orbitz, HotelQuickly, Evoline ltd and Cancelon so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas
    • Also Known As
    • Ritz-Carlton St. Thomas Hotel St. Thomas ,
    • St. Thomas Ritz-Carlton ,
    • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
    Add Photo Photos
    Traveller (712)
    Pool & Beach (129)
    Room & Suite (102)
    Dining (32)
    Hotel & Grounds (479)
    Bathroom (12)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 22 hotels in St. Thomas
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lmtspofford
    4 December 2017|
    Answer
    Response from Jennie Y | Reviewed this property |
    Last time I called a month ago, they were closed through the winter bc of the hurricane
    0
    Votes
    tlc6629558
    4 September 2017|
    AnswerShow all 3 answers
    Response from STTRZGM | Property representative |
    Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
    0
    Votes
    Vanessa H
    30 July 2017|
    AnswerShow all 2 answers
    Response from STTRZGM | Property representative |
    Good evening and thank you for your question. The buildings are named after flowers and abbreviated A through F. A is the building closest to the lobby, whereas F is the building closest to the bay. We hope this helps. And... More
    0
    Votes
    Room Tips
    "Building F was great."
    Read review
    "Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
    Read review
    "Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
    Read review
    "The higher the room the better the view but hot elevator."
    Read review
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