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The Ritz-Carlton, St. Thomas

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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(89 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel packages
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Reviews (1,085)
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1,056 results
Traveller rating
649
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97
31
26
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649
253
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down serviceblue waterbottle of champagnesunset sailbeach servicevirgin gorda
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781 - 785 of 1,056 reviews
Reviewed 2 April 2015

Superb hotel with great service, but in the evening it felt dead.....completely dead....Food by the residences pool side is exceptional (lobsters are specially good) great sunset cruise, variety of water activities and good reef to snorkel right off the beach. Overall is great experience with...More

1  Thank Mila V
Reviewed 2 April 2015

I suppose that it is true that a first impressions really ARE the ones that stick with you, and my first impression of the Ritz-Carlton in St. Thomas was not a good one. I arrived with a group of friends, (we had 7 rooms total)...More

5  Thank DrPepperT16
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 3 April 2015

Dear DrPepperT16, Thank you for your thorough review of our resort. I’m happy that you enjoyed our rooms, restaurants and service, though I’m very sorry to hear about your disappointment regarding our service at check in. I would love to speak with you personally regarding...More

Reviewed 31 March 2015

Standard rooms are comfortable and clean with attentive service. Dinning is relaxing with a wonderful breakfast daily brunch. I'm not one to go to brunches and serve yourself but this was a wonderful setting didn't give it a thought. The beach was a bit small...More

1  Thank Marcie G
Reviewed 28 March 2015

We always like Ritz Carlton because of the service. The hotel staff are friendly and the room is comfortable. The location is a little isolated. We ate at the hotel almost every meal except for one day we went to St. John. The restaurants at...More

1  Thank JT3689NJ
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 30 March 2015

Dar JT3689NJ, Thank you for your review of your recent stay at our beautiful resort. Seeing that you are return Ritz-Carlton guests, I'm especially pleased that you were happy with the service of our Ladies and Gentlemen, which I agree truly sets us apart. We...More

Reviewed 27 March 2015

I have nothing but positives to say about the Ritz Carlton St. Thomas. Beautiful grounds. Lovely accommodations. Terrific service and a staff that goes out of the way to please. The food can be expensive but it is general good for the Caribbean. Great Hobie...More

2  Thank eadler12
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 30 March 2015

Dear eadler12, Thank you so much for your great review of our resort and our fantastic team. I agree that we’re in an ideal place for a perfectly relaxing vacation in paradise. And hopefully we’ll get to welcome you back soon! Bernd Kuhlen General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 543 - USD 785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 543 - USD 785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
4 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
4 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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