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    The Ritz-Carlton, St. Thomas

    1,085 reviews
    #3 of 22 Hotels in St. Thomas
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    6900 Great Bay | U.S. Virgin Islands, 00802-1010, St. Thomas
    1 (340) 775-3333
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    All photos (763) 763
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    Certificate of Excellence
    Traveller (712)
    Pool & Beach (129)
    Room & Suite (114)
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    Overview
    4.5
    1,085 reviews
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level”(89 reviews)
    “lady lynsey”(46 reviews)
    “water sports”(50 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, St. Thomas
    Special Offer: Member Rates
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    Contact Info
    Hotel website
    1 (340) 775-3333
    6900 Great Bay | U.S. Virgin Islands, 00802-1010, St. Thomas See on map
    Offers from The Ritz-Carlton, St. Thomas
    Special Offer: Member Rates
    Hotel packages
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    Reviews (1,085)
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    Show reviews that mention
    All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down serviceblue waterbottle of champagnesunset sailbeach servicevirgin gorda
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    781 - 785 of 1,056 reviews
    Reviewed 2 April 2015
    Spring Break at The Ritz

    Superb hotel with great service, but in the evening it felt dead.....completely dead....Food by the residences pool side is exceptional (lobsters are specially good) great sunset cruise, variety of water activities and good reef to snorkel right off the beach. Overall is great experience with...More

    1  Thank Mila V
    Reviewed 2 April 2015
    Just "OK." Not what I would expect from the Ritz-Carlton.

    I suppose that it is true that a first impressions really ARE the ones that stick with you, and my first impression of the Ritz-Carlton in St. Thomas was not a good one. I arrived with a group of friends, (we had 7 rooms total)...More

    5  Thank DrPepperT16
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 3 April 2015

    Dear DrPepperT16, Thank you for your thorough review of our resort. I’m happy that you enjoyed our rooms, restaurants and service, though I’m very sorry to hear about your disappointment regarding our service at check in. I would love to speak with you personally regarding...More

    Reviewed 31 March 2015
    Thanksgiving

    Standard rooms are comfortable and clean with attentive service. Dinning is relaxing with a wonderful breakfast daily brunch. I'm not one to go to brunches and serve yourself but this was a wonderful setting didn't give it a thought. The beach was a bit small...More

    1  Thank Marcie G
    Reviewed 28 March 2015
    Nice staff and service but not a fan of the location

    We always like Ritz Carlton because of the service. The hotel staff are friendly and the room is comfortable. The location is a little isolated. We ate at the hotel almost every meal except for one day we went to St. John. The restaurants at...More

    1  Thank JT3689NJ
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 30 March 2015

    Dar JT3689NJ, Thank you for your review of your recent stay at our beautiful resort. Seeing that you are return Ritz-Carlton guests, I'm especially pleased that you were happy with the service of our Ladies and Gentlemen, which I agree truly sets us apart. We...More

    Reviewed 27 March 2015
    The most beautiful place

    I have nothing but positives to say about the Ritz Carlton St. Thomas. Beautiful grounds. Lovely accommodations. Terrific service and a staff that goes out of the way to please. The food can be expensive but it is general good for the Caribbean. Great Hobie...More

    2  Thank eadler12
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 30 March 2015

    Dear eadler12, Thank you so much for your great review of our resort and our fantastic team. I agree that we’re in an ideal place for a perfectly relaxing vacation in paradise. And hopefully we’ll get to welcome you back soon! Bernd Kuhlen General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Beachfront
    Free Parking
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Free Parking
    Children Activities (Kid / Family Friendly)
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Hot Tub
    Tennis Court
    Outdoor pool
    Details
    Price range
    USD 543 - USD 785 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 On the Beach Hotel in St. Thomas
    #3 Luxury Hotel in St. Thomas
    #3 Top resorts Hotel in St. Thomas
    #3 Spa Hotel in St. Thomas
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    USD 543 - USD 785 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 On the Beach Hotel in St. Thomas
    #3 Luxury Hotel in St. Thomas
    #3 Top resorts Hotel in St. Thomas
    #3 Spa Hotel in St. Thomas
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (763) 763
    Full view
    Traveller (712)
    Pool & Beach (129)
    Room & Suite (114)
    Dining (32)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
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    Questions & Answers
    Ask a question
    See all 167 questions
    Dawn D
    30 January 2018|
    AnswerShow all 3 answers
    Response from jbsss | Reviewed this property |
    No and no
    1
    Vote
    lmtspofford
    4 December 2017|
    Answer
    Response from Jennie Y | Reviewed this property |
    Last time I called a month ago, they were closed through the winter bc of the hurricane
    0
    Votes
    tlc6629558
    4 September 2017|
    AnswerShow all 3 answers
    Response from STTRZGM | Property representative |
    Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
    0
    Votes
    123456…56
    Room Tips
    "No bad views...."
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    "Building F was great."
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    "Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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    "Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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