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The Ritz-Carlton, St. Thomas

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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(89 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, St. Thomas
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Reviews (1,085)
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1,056 results
Traveller rating
649
253
97
31
26
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649
253
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down serviceblue waterbottle of champagnesunset sailbeach servicevirgin gorda
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11 - 15 of 1,056 reviews
Reviewed 12 September 2017

I loved the property. The views were amazing. We mostly hung out at the pool and relaxed. The service we received was outstanding. The breakfasts were so good with made to order omelets and fresh fruit and fresh juices and a bloody mary bar. We...More

Thank hcharbo
Reviewed 7 September 2017

We stayed at the Ritz Club in July/August with our family. We had a two bedroom condo that was the perfect size for the 6 of us (3 adults, 3 kids). Our beds were extremely comfortable (as to be expected with a Ritz property). Our...More

Thank riley127
Reviewed 7 September 2017

My experience with the employees at the Ritz made it all wonderful, especially Joe and the guys at the pool and beach. Every wish was fulfilled, most often before I even asked. Our room was lovely, overlooking the beach. I cannot recommend the Club Lounge...More

1  Thank LisaGutts
Reviewed 7 September 2017

We've been fortunate to stay in some of the nicest hotels in the world. This was defiantly not one of them. Service was poor and rooms average. First time at a Ritz Carlton and felt more like an average hotel in the states. We were...More

3  Thank Mark M
Response from STTRZGM, Public Relations Manager at The Ritz-Carlton, St. ThomasResponded 8 September 2017

Dear Mark M, Thank you for your review and for staying with us at The Ritz-Carlton, St. Thomas. I'm truly sorry that you did not find our resort to your expectations. If you wish to discuss your experience further, please feel free to reach out...More

Reviewed 7 September 2017 via mobile

It was out 25th wedding Anniversary and the ritz put on the "Ritz". Beautiful place. The staff couldn't be any better. Highly recommend!! Make sure you go the trip from the ritz beach on the lady Lynsey. It takes you to St. John for a...More

Thank FBAMan
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 550 - USD 791 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 550 - USD 791 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
4 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
4 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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