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07/05/2017 08/05/2017
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    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (582)
    Room & Suite (91)
    Pool & Beach (87)
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    Overview

    • Excellent61%
    • Very good24%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (82 reviews)
    “water sports” (59 reviews)
    “lady lynsey” (41 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Offers from The Ritz-Carlton, St. Thomas
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (979)
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    1 - 5 of 979 reviews

    Reviewed yesterday

    Stayed here with friends for a week a few years ago and it was great...This time, not so much. We booked our reservations over 3 months ago and both requested king rooms. We got ours but our friends for not. They told our friends none...More

    Thank Evelyn T
    Reviewed 2 days ago

    This was my first time in St Thomas and we chose the Ritz because of its reputation. The service was great, one of the best customer service, as expected. Everywhere we went there was somebody from the staff ready to help. They definitely go out...More

    Thank Mariana B
    Reviewed 2 days ago

    We spent a week at the St Thomas Ritz. The rooms are very nice - plenty of space, lots of storage space, even in the bathroom which I appreciate. The beach and pool are very nice and you can easily visit the Residences' beach as...More

    1  Thank JakenSydsmom
    Reviewed 4 days ago

    The Ritz Carlton has a beautiful location and the grounds are exquisite. I love the way they spread out the buildings through the grounds so each feels private and exclusive, but none is more than 5 minutes form the pool and beach. I also liked...More

    1  Thank AmyTRS
    Reviewed 5 days ago via mobile

    This isn't an easy post for me to write! I typically love RCs and are usually my hotel of choice for vacations. Sadly this RC was just a bit underwhelming. All the staff was wonderful and the grounds are gorgeous. But the food, beach and...More

    Thank BigTripBeacher
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. Thomas

    Dear BigTripBeacher, Thank you for your review, and for being a loyal guest of The Ritz-Carlton. Thank you also for your compliments about our team of Ladies and Gentlemen. I truly believe it is our service is that sets us apart. I'm sorry that you...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 461 - USD 1,533 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in St. Thomas
    • #3 Luxury Hotel in St. Thomas
    • #3 Top resorts Hotel in St. Thomas
    • #3 Spa Hotel in St. Thomas
    Photos
    Traveller (582)
    Room & Suite (91)
    Pool & Beach (87)
    Dining (25)
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    Questions & AnswersAsk a question
    Shelfish1
    We would like information on renting a car through your resort during our stay for a couple days. I couldn't find any information on your website on how to do that. I did find that you do have a EZ car rental available. Could you list the approximate price for a small or mid size vehicle per day? Would I need to call you directly to do this?
    23 April 2017|
    Answer
    Response from Douglas P | Reviewed this property |
    I am not sure that a car can be rented on site at the Ritz Carlton; however, if you plan on spending a LOT of time going around the island, it would not be a bad idea. Taxi service is VERY expensive. I was told by every... More
    0
    Votes
    Unecia
    Can you use outside catering for events?
    11 April 2017|
    Answer Show all 2 answers
    Response from STTRZGM | Property representative |
    Good morning and thank you for your question. Our policy is that our culinary team provides the catering for all on property events. We hope this helps, and we hope we'll have the chance to celebrate with you in beautiful... More
    0
    Votes
    gosoxb
    Is there a video game room?
    9 April 2017|
    Answer
    Response from STTRZGM | Property representative |
    Good morning and thank you for your question. We do not have a video game room at the resort. Most of our kid-friendly activities take place outside, including water sports at the beach and eco adventures with Ambassadors of... More
    0
    Votes
    Room Tips
    "We had a resort view room - view was so nice and faced the beach. Not sure you need to splurge on a beach..."
    Read review
    "Ask for ocean view. Worth the price."
    Read review
    "I liked not being in tall tower but lower rooms with better view"
    Read review
    "Schedule our check out the night before. They will NOT help. You must do it on your own."
    Read review