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Renaissance St. Croix Carambola Beach Resort & Spa

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1,092 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance St. Croix Carambola Beach Resort & Spa
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Showing 1,069: English reviews
Reviewed 3 weeks ago via mobile

My mother in law and sister in law spent a whole week relaxing and being treated as though we were the most important people there. The staff was amazing, from the moment we walked in the doors they went above and beyond to accommodate us. To say thank you just really isn't enough to express my deep appreciation and gratitude...

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Helpful?
2Thank Mikmad68
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Jennifer, thank you for taking the time to share the experience you had with us here at the Carambola Beach Resort and Spa. We are happy to learn that you and your in-laws were treated exceptionally well and that we were able to go above and beyond your expectations. However, we are sadden to hear that we fell short at...

Minnesota
Reviewed 3 weeks ago via mobile

The resort was amazing. Ill start off first with the drive to get to the resort. It is long and the road is not so good but it is a breathtaking view and you can see St. Thomas on the way. The resort itself is a great view as well. The staff next were amazing. From the front desk, Maria...

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Helpful?
3Thank KateMosc32
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share the experience you had with us here at The Renaissance Carambola Beach Resort and Spa. We are very happy to hear that your stay with us was amazing and we are also happy that we were able to meet your expectations. We thank you for your business and we look forward to...

Reviewed 4 weeks ago

We are going on 60, and our 30th anniversary. We got it right, this is our "Deserted Island with a staff to take care of us" for over two weeks. The beach is great, buildings unique, relaxing, and Caribbean in total. The ocean was audible everywhere, crashing waves always loud and breaking our concentration to remind us we were on...

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Helpful?
4Thank Bob V
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Good day and we are thankful for such wonderful feedback on your experience with us at the Renaissance Carambola Beach Resort and Spa. We are happy you were able to give you and wife a tranquil experience while celebrating your 30th aniverary. I loved the conspiracy theories mentioned that made you spend more time at the resort. We are happy...

Deerfield Beach, Florida
Reviewed 3 November 2016

Rather removed from town, this lovely hotel has pool, beach, bar, and dining. We chose to try Waves, a nearby restaurant so only had breakfast. Room has fridge, sink, dishes, microwave. A king suite offers roomy seating, grand bathroom, dressing room and perhaps the kitchen corner seems bleak. The dark shutters are cozy and the room is quiet. Great bed...

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Helpful?
1Thank CloverDanee
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for sharing your experience with us at the Renaissance Carambola Beach Resort and Spa. We are thrilled that you enjoyed your time with us and are very happy that you choose our resort to spend your vacation. It is our goal to promote a unique relaxing experience and it looks like we were successful. We appreciate your business...

Conway, Arkansas
Reviewed 2 November 2016

We spent our honeymoon this hotel and LOVED it. You never know what you'll really get when you look at pictures on a website and this place was above and beyond what we expected. The rooms were awesome with a private screened in porch and vaulted ceilings. The property was lovely and the view from the beach is the best...

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Helpful?
3Thank Linsko
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

We appreciate you taking the time to give us your feedback on the experience you had here at the resort. It is with great pleasure to hear that you enjoyed your stay with us. We thank you for staying with us and giving us the opportunity to serve you here at the Renaissance Carambola Beach Resort and Spa. Thank you...

Scottsdale, Arizona
Reviewed 31 October 2016

All rooms come with a nice screened in porch. Smaller resort with quaint features. Service in the hotel was good except for the restaurant area. Very long wait for service and some of the servers made it feel like we were putting them out by being there. Wait time for meals once ordered was a minimum of 30-45 minutes. Absent...

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Helpful?
2Thank Chris L
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

We appreciate you feedback on the experience you had at the Resort. It is great to hear that you enjoyed your stay with us and it is very unfortunate that our food and beverage experience did not meet your expectations. We are constantly training our team members on customer service and are striving for better results. We thank you for...

Houston, Texas
Reviewed 31 October 2016

We went to the Pirates Buffet on the last night of our trip to St Croix. We did arrange for a driver to take us and pick us up as it is not easy to find and driving at night can be challenging especially after having a few adult beverages. Our group had 3 adults and 2 kids ages 10...

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Helpful?
2Thank Bethie2014
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for sharing your experience with us at our Pirates Buffet at the Renaissance Carambola Beach resort and Spa. Our event is a signature activity that our guest and locals both enjoy. We are happy that you and your family had the opportunity to enjoy yourself at our Pirates Buffet. We look forward to serving you again in the...

Wisconsin
Reviewed 29 October 2016

First a couple of warnings if you choose to say here: If you are driving yourself from the airport don't be fooled by what looks like a straightforward drive and don't believe the rental car agent if they say it’s easy – particularly at night and if you aren’t used to driving on the left. About half way to the...

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Helpful?
4Thank DRLand
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Good day and thanks for sharing your experience with us at Renaissance Carambola. With regards to the driving to the resort, we totally understand the challenge that's why we are working on obtaining permits from the government to have additional signage on the road leading to the resort. It's a project that we have been working on for a couple...

Lancaster, PA
Reviewed 28 October 2016 via mobile

Just left the Carambola today after a 3 night stay. First off, its a beautiful place but very remote. For some this may be a good thing but my husband was away on business during the daytime so I was kind of stuck. If you can't relax here, you can't relax anywhere. Unfortunately, we had been in San Juan for...

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Helpful?
3Thank niknate4
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for for sharing your experience at the resort with us. Your feedback was very informative and we do apologize for the alarm and wake up calls that caused a damper in your vacation. We will look into offering more activities on the resort to give our families traveling with kids occupied. We appreciate your business and look forward...

Blackstone, Massachusetts
Reviewed 26 October 2016

We stayed at the Renaissance for 4 nights on a quick trip to the island. The grounds are very nice and the rooms are very clean. The staff were very friendly and helpful. We liked having the kitchenette and the patio. The coffee maker uses a type of pods that I have never seen before, which they supply, so you...

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Helpful?
3Thank johnbpiii
Rick C, General Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for sharing your experience with us at the Renaissance Carambola Beach Resort and Spa. Your comments are very helpful to us in order to improve on our guest experience. We have shared your comments with our food and beverage management so they can make adjustments on our staff servicing our guest. We would also like to inform you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Renaissance St. Croix Carambola Beach Resort & Spa

Address: | Estate Davis Bay, 00851-3031, St. Croix
Region: Caribbean > U.S. Virgin Islands > St. Croix
Price Range: $310 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance St. Croix Carambola Beach Resort & Spa 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Priceline, BookIt.com, Odigeo and Jetsetter so you can book your Renaissance St. Croix Carambola Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance St. Croix Carambola Beach Resort And Spa
Renaissance St. Croix Carambola Beach Hotel St. Croix
Carambola Beach Hotel
Carambola Beach Resort
Hotel Style:
#3 Top resorts Hotel in St. Croix
#3 On the Beach Hotel in St. Croix
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance St. Croix Carambola Beach Resort & Spa staff and other travellers.
107 questions
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Smithtown, New York

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Questions? Get answers from Renaissance St. Croix Carambola Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another location or island. It's not a $2000 a week quality resort.”
 of 5 bubbles DionneNewOrleans, 3 Dec 2016 | Read review
“Don't come”
 of 5 bubbles jcoolSKRI, 16 Nov 2016 | Read review
“Call to enlist the staff for help - preferences accepted at this resort”
 of 5 bubbles 261bobv, 9 Nov 2016 | Read review
“Top floors have better views”
 of 5 bubbles CloverDanee, 2 Nov 2016 | Read review
“Beach front is the best!”
 of 5 bubbles chrislO7013GZ, 30 Oct 2016 | Read review
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