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The Palms, Turks and Caicos

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The Palms, Turks and Caicos
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349 Reviews from our TripAdvisor Community

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There are newer reviews for The Palms, Turks and Caicos
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Showing 325: English reviews
Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

I visited for a little over a week with friends to celebrate my birthday. we stayed in one of the larger one bedroom suites right by the pool. The infinity pool with swim up bar is fun and the hot tub overlooking the view of the ocean is stunning. There was a decent gym and the breakfast had lots of...

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Helpful?
Thank experienceoverthings
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear experienceoverthings, Thank you for your review and we are thrilled that your birthday trip with friends was just perfect. We're looking forward to your next visit!

Dallas, Texas
Reviewed 2 weeks ago via mobile

We visted the Palms and the boutique hotel is just gorgeous and high quality furniture and decor throughout! It was an elegant getaway for hubby and I. We tend to stay away from "All Inclusive Resorts" if possible. No loud music in the background.....just the sound of the breeze and the ocean! This island is fun to drive or get...

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3Thank paltsev
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear paltsev, Thank you so much for such a detailed review of your short stay.The Palms Turks and Caicos is a dream destination resort for parents-to-be to celebrate a peaceful babymoon, and a luxurious property for those who simply appreciate the time away to re-energize on one of the most exquisite beaches in the world. Our kids club provide sand...

Louisville, Kentucky
Reviewed 2 weeks ago via mobile

My husband and I stayed at at The Palms the week of Feb 21-28. The hotel, grounds and room were beautiful and up to date. We did not have a bad meal on the beach, at pool bar or the hotel restaraunts. My only suggestion on room location is try to get on 2nd flr. or above. We were on...

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Helpful?
1Thank cessna485
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear cessna485, Thank you for your 5-star review of recent stay at The Palms and we are so pleased to hear that everything was great. We will be sure to send your kind remarks to our dedicated team members, especially Remy and Jefferson, they are awesome! We appreciate your compliments of our facilities and beach service and we look forward...

Reviewed 3 weeks ago

Just returned from a wonderful stay at the Palms. It was our second visit to the Palms and we could not have been more pleased. This is the perfect sized resort that offers just enough choice but it still feels intimate. The hotel is on the best beach imaginable and has a fabulous atmosphere surrounding a wonderful pool. We booked...

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2Thank Traveling1863
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Traveling1863, Thank you for your review. We are so pleased to hear you had a wonderful stay and a restful and relaxing vacation. We will be sure to send your kind remarks to our dedicated team members and we hope to welcome you back in 2018 for another great stay.

nyc
Reviewed 3 weeks ago via mobile

Thanks to mark at the beach He was fantastic. Great property. Great bkfst buffet. Would go back. Grace bay perfect for hobies. Staff friendly. Rooms well maintained. Relaxing and free of excess noise.----- -------------------------------

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1Thank chris k
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear chris k, Thank you for your review of your stay at The Palms. We appreciate your compliments of our beautiful resort and our staff, we’ll be certain to pass along your compliments to Mark and let the entire team know to keep up the great work. Hope to see you again next year.

Lake Worth, Florida
Reviewed 3 weeks ago via mobile

This little gem is the casual side of the Palm Resort. Resort is stunning with an upscale flair. Dinner was right on the beach with casual but comfortable patio seating. Our salads were great and fresh and the mango on the garden salad was perfect addition. The coconut dipped lobster was delicious. My cous cous salad was out of this...

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1Thank jennyandglen
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear jennyandglen, Thank you for your review. With fire pits and comfortable couches for lounging, 72°West is a popular place to spend evenings under the stars. Delight in a family-friendly, Caribbean-inspired menu offering enjoyably simple, lighter fare – chilled, grilled and filled with flavor. We are so happy that you had a fantastic dinner with your family.

New York, NY
Reviewed 3 weeks ago

I was scheduled to stay at The Palms for 3 nights; unfortunately a blizzard made getting to Turks & Caicos impossible and I was forced to cancel my trip. While this meant that I did not have an opportunity to stay at The Palms, I believe a hotel of this caliber's guest experience doesn't just begin when you check in...

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4Thank Elchie
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Elchie, We are terribly sorry for the service issues you have encountered. There is never any excuse for a lack of service and it is certainly not The Palms standard our guests are accustomed to. We always care for our guests and appreciate their feedback. Our General Manager Mr. Jeff Morgan - jeff.morgan@thepalmstc.com would like to take this opportunity...

Scarsdale, New York
Reviewed 3 weeks ago via mobile

Gracious, magical Grace Bay location, meandering 4ft. deep pool & family size poolside beds make it perfect for well behaved little princes & princesses, romantic evenings, live music, mature garden, friendly ,attentive staff, chef overreaches, stick w broiled fish, a small dance floor would be nice.

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Helpful?
Thank donfitch
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear donfitch, Thank you for your review. Located just steps away from the flawless white sands and sparkling turquoise waters of the Grace Bay Beach – ranked as among the most beautiful in the world – The Palms Turks and Caicos offers maximum pampering and indulgence. Perfect for King & Queens as well as little princes & princesses. We hope...

Reviewed 4 weeks ago via mobile

We have traveled many places but the combination of water food beaches makes T&C a great spot! I surprised my wife with this trip for her 50th was not disappointed! From the time you land and don't get swarmed by many locals for this or that like other places in these waters. We landed no people hassling us got in...

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1Thank L. Todd W
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear L. Todd W, Thank you very much for your review of your wife's birthday trip to Turks & Caicos and your stay at The Palms. We appreciate your compliments of our facilities and service provided by our fantastic staff and we look forward to welcoming you back for a future visit.

New York City, New York
Reviewed 4 weeks ago

The hotel rooms are very nice and the beach is beautiful. We had a penthouse suite with a butler but if you do not pay for a suite you do not get a butler and without a butler you will find yourself very frustrated because the service is extremely poor. It is literally impossible to get anything you want. The...

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3Thank nandgsmith2
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear nandgsmith2, Every guest's experience is important to us as we strive for the finest in facilities and service. Unfortunately during your stay, we fell short of our goals and your expectations. While I thank you for your compliments on the rooms and beach, I am extremely sorry for the service you received by our staff. The safety of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $666 - $2,215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#10 Spa Hotel in Providenciales
#12 Luxury Hotel in Providenciales
#12 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Palms, Turks and Caicos staff and other travellers.
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Questions? Get answers from The Palms, Turks and Caicos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay off the ground floor rooms. To easy for people to push in on guest as they enter their room and allow easy getaway.”
 of 5 bubbles dlasorsa, 11 Mar 2017 | Read review
“Building 1 and 5 are closest to the ocean”
 of 5 bubbles Traveling1863, 7 Mar 2017 | Read review
“We didn't have ocean view and didn't miss it.”
 of 5 bubbles brandy9772017, 22 Feb 2017 | Read review
“Building 1 and 5 closest to beach, Building 3 farther back but has views of the entire property which is gorgeous.”
 of 5 bubbles rokamabe, 15 Feb 2017 | Read review
“Definitely ask for a view! Totally worth it.”
 of 5 bubbles JessicaS120, 31 Jan 2017 | Read review
5 of 5