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The Palms, Turks and Caicos

Expedia.comUSD 548*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Palms, Turks and Caicos
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390 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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New London, New Hampshire
Reviewed 2 days ago NEW

This was my 2nd trip staying at the Palms. The 1st was wonderful but this was even better due to the 2 bedroom, 2 1/2 bath suite with pool and ocean views. From check in to check out the staff were all accommodating and friendly. I had issues with my room safe (100% my fault) and within minutes a smiling...

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Helpful?
Thank HappyinNH23
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear HappyinNH23, "Ahhhhhhh...." Thank you so much for your review. We are happy to hear that you had a wonderful stay at The Palms. Thank you for mentioning the fact that we always met your high standards and expectations! Hope to see you and your family again next year, and we guarantee your third time will be just as special...

Massachusetts
Reviewed 2 days ago NEW

The Sevice Staff at The Palms is absolutely amazing. John is the first person to respectfully greet you upon arrival and he assists with luggage and taxi service. The breakfast group: Mae, Frenica, Sherry, Gelyn, Suzanne and Fitzroy are there to insure timely seating, special requests (bananas every morning), and the ability to ease the stress of wearied travelers. Arnel,...

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Helpful?
1Thank MyKelly
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear MyKelly, Thank you so much for your nice review of your recent stay at The Palms. We appreciate your compliments of our staff and we’ll be certain to let the entire team know to keep up the great work. We are sorry to hear that your husband was injured off property and we wish him a speedy recovery.

Vancouver BC
Reviewed 3 days ago NEW

We have travelled to alot of places and countries and my wife and I agree that this is probably one of the best beaches we have ever been on. The Palms was in the middle of it. The rooms were very nicely appointed with a little bar area, a nice sitting area and this was a basic room. Really cool...

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Helpful?
Thank wannabetraveller40
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear wannabetraveller40, Thank you for your wonderful review and we are so pleased to hear that you enjoyed your stay with us in Turks and Caicos. Just steps away from the flawless white sands and sparkling sapphire waters of the Grace Bay Beach – ranked as among the most beautiful in the world - and as you said, pool and...

Toronto, Canada
Reviewed 5 days ago NEWvia mobile

Our group of 9 stayed at the hotel from April 30th to May 6th. It was for my fathers 60th birthday and when we arrived the problems started right away. The hotel didn't have my brothers rooms ready and he was there with his wife and 2 young kids; they double booked him into my parents room -which was really...

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Helpful?
3Thank sanhaf
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear sanhaf, Thank you for taking the time to review your recent stay at The Palms. We appreciate your feedback on our gorgeous grounds and gorgeous beach and I wanted to pass along my sincere apologies that you encountered some reservation and room issues upon arrival and that you found the service in general throughout the resort spotty. Our F&B...

Reviewed 6 days ago NEWvia mobile

We spent a week at The Palms with our daughter, her boyfriend, and our Moms. The rooms are spacious, clean and well laid out. Our view overlooking Grace Bay was spectacular. Our chambermaids were excellent - daily cleaning and nightly turndown. Grace Bay beach is the nicest I have ever seem. This was our second trip to the Palms and...

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Helpful?
Thank Jim B
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Jim B, Thank you for your nice review of your one week stay at The Palms. We are pleased to hear you had an amazing stay with us. It makes us happy that you enjoyed your accommodation and the view of Grace Bay is one-of-a-kind. Our Housekeeping team is fantastic, they all pay attention to detail and turn down...

Kennett Square, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Fun pool bar and hot tub with gorgeous views of the ocean. Three room condo had balconies with each room all with ocean and pool views. The landscaping was beautiful. The staff was very helpful. We had to ask for housekeeping and they only came once in four days - never had to ask for housekeeping anywhere else. Walking distance...

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Helpful?
Thank Well-traveled154
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Well-traveled154, Thank you for your review. While I thank you for the compliments on our accommodation, landscaping and staff, I apologize that the housekeeping service was not provided regularly during your stay. On behalf of the entire team, we look forward to welcoming you back for a future visit.

Sammamish, Washington
Reviewed 1 week ago

My husband and I just spent 10 days at The Palms. We found reviews very helpful when we were making our decision on where to stay, as this was our first time to Turks and Caicos. We LOVED it!!!!!! Our Oceanfront room was AMAZING, we couldn't believe our eyes when we first walked in. The view is absolutely beautiful! The...

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Helpful?
Thank ErinToole
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear ErinToole, Thank you for your fabulous review of your 10 days at The Palms. We are thrilled that you continue to choose The Palms your preferred hotel in Providenciales and we will always welcome your return year after year! See you soon!

Reviewed 1 week ago

Pure perfection all the way around. Beautiful, well kept resort on Grace Bay. Spacious and luxurious rooms. Great food, activities are free of charge and located at the hotel. It's definitely a Caribbean Paradise! Will definitely be back.

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Helpful?
Thank Kim E
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Kim E, Wow, pure perfection all the way around, this is what we like to hear and that is what The Palms is all about! We're looking forward to your next visit!

Vancouver, Canada
Reviewed 1 week ago via mobile

Excellent service from the time you enter the front lobby. Rooms are very Caribbean, very comfortable beds. the beach is killer, no huge waves, warm and inviting water, and if your really lucky, you'll have a couple dolphins swim 10 feet by and say hello. Definitely coming back.

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Helpful?
Thank Waikai1
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Waikai1, Thank you for your review. The cold towel and our delicious cucumber drink, we think, is a nice touch upon arrival and part of the "luxurious" experience. We are very fortunate to be in a very special spot on Grace Bay, beautiful white sandy beach and crystal clear water! Hope to see you again next year.

Charlestown, Massachusetts
Reviewed 1 week ago via mobile

This was by far the best hotel I stayed at on this island. From my comfortable suite to the fresh fruits and meals we didn't have to leave the premise. A short walk will bring you to more shopping and restaurants. We truly really relaxed and enjoyed everyday. The grounds are pristine and immaculate. Loved talking with the staff....everyone was...

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Helpful?
Thank GuySBosMia
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear GuySBosMia, Thank you for sharing your feedback of your recent stay at The Palms with the TripAdvisor community. We are thrilled that you found the grounds pristine and immaculate and that our friendly staff made your experience such a magical one. We are looking forward to welcoming you back for another relaxing stay.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $678 - $1,841 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#10 Spa Hotel in Providenciales
#12 Luxury Hotel in Providenciales
#12 On the Beach Hotel in Providenciales
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Questions & Answers

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Questions? Get answers from The Palms, Turks and Caicos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge on a pool/ocean view if you can! I prefer floors above ground level.”
HappyinNH23, 23 May 2017 | Read review
“All five buildings offer superb views.”
MyKelly, 23 May 2017 | Read review
“If you can afford get an ocean view”
wannabetraveller40, 22 May 2017 | Read review
“Oceanfront Suite was amazing”
  • View from our balcony
ErinToole, 17 May 2017 | Read review
“All rooms are wonderful! View is your option - ocean / pool / garden. AC in room was quiet and very cool. Helps during the warm season”
shawardf, 14 May 2017 | Read review
5 of 5
Expedia.com
USD 548* /night
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Booking.comUSD 770
Orbitz.comUSD 548
Hotwire.comUSD 548
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Prices are for 1 room, 2 adults
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