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Alexandra Resort

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Alexandra Resort
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1,565 Reviews from our TripAdvisor Community

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Showing 1,526: English reviews
Lake Stevens, Washington
Reviewed 2 weeks ago

It was just an average place with its ups and downs. They are on a nice spot on the beach at Grace Bay. The resort was a tired, they need to invest money back into the pool area it has numerous missing tile The staff could use some additional training on dealing with customers and co-workers. I would stay here...

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Helpful?
1Thank LPlanner
TC-Collection, Manager at Alexandra Resort, responded to this review

We appreciate your review and are sorry the resort did not meet your expectations, but we do value your feedback.

South Carolina
Reviewed 2 weeks ago via mobile

This was our second time staying at the Alexandra. We absolutely LOVE it. Everyone is so nice and helpful. Especially Wesle who works at the resort. If you need anything make sure to ask him. He is very helpful and lots of fun, very hard worker. I would recommend this resort to everyone. We will be coming back!!

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Helpful?
1Thank bethany3524
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much - we're glad you had a great vacation and will look forward to your return.

Reviewed 2 weeks ago via mobile

Wonderful food it filled me right up I liked the free food tell the chefs they did and excellent job tell the waitresses they also did an excellent job too I wold love to come again I will bring a lot more people next time have and excellent day

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1Thank melissarorick
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review.

long island new york
Reviewed 2 weeks ago

It is very hard to explain our experience at the Alexandra Resort. It seemed as if the staff members were either on their first day at the job, did not understand English at all or simply did not care. Getting anything accomplished was a struggle-breakfast for example was a struggle in how long it would take to actually get coffee...

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Helpful?
4Thank gpcpkp
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you for posting your review. We are very saddened to hear you had such a poor vacation experience at our resort. We value your feedback and will be immediately looking into all the points with the relevant departments to make improvements. We apologize that our resort did not meet your expectations, and sorry that you had a disappointing stay.

Reviewed 2 weeks ago via mobile

Our family of four recently returned from our second visit to the Alexandra Resort. The staff and location are truly the stars of this resort. It is a relaxed, low volume property directly on beautiful Grace Bay. Adno and Wesle at the beach were so kind and helpful to us and especially our sons (13 & 10) with all of...

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Helpful?
Thank Tracy G
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review. We appreciate all your comments and are glad you enjoyed the beach amenities, and found the resort to be a safe and relaxing place to be. We are sorry for the inconvenience and confusion caused when changing rooms, and acknowledge the suggestion of having greater management presence in those circumstances. Thank you again...

Dayton, Ohio
Reviewed 2 weeks ago

Easy to travel to, good amenities, good staff...Especially "Wesley" he will take good care of you on the beach! Very convenient location right in the middle of Grace Bay. Close walking distance to several good restaurants so no need for a rental car. Short walk on the beach to snorkeling on a coral reef.

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Helpful?
Thank lrryan
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review - we're glad to hear you liked our location, amenities and staff.

san diego
Reviewed 2 weeks ago

Visited 3/1/17-3/7/17. Located in the middle of Grace Bay beach, the Alexandra provides you with one of the most ideal locations to be on Provo. The hotel is located on the beach and about 1 mile from town/shopping/groceries. You can walk to several top spots on the beach such as Somewhere, Hemmingway's, the reef, Sibonne Bistro in minutes. The hotel...

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Helpful?
Thank scdlman1
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review – we’re delighted you had a wonderful stay and you enjoyed our resort amenities. We appreciate all your feedback regarding your room too. Thanks again and we hope you’ll stay with us again some time.

Boston, Massachusetts
Reviewed 2 weeks ago

I was prepared not to like Alexandra's. We have a preference for very posh resorts and hotels. However, we could not justify the $750 per night minimum we would have to pay for luxury in Turks. So, we "settled" for Alexandra's. We were more than pleasantly surprised. No plush lobby, but we didn't need it. Our studio was spacious, sparkling...

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Helpful?
1Thank Barbara M
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you so much for your review, we're delighted you chose to stay at Alexandra Resort and very happy you found it to be great value and that you had a wonderful vacation. Please do stay with us again soon!

Boston, Massachusetts
Reviewed 3 weeks ago

The Alexandra is a solid hotel, right on the beach with wonderful staff. Ramona in reservations went above and beyond to make sure we were happy. Erica at reception was always warm, friendly and so happy to help make our stay good. Both are exceptional people and professionals.

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Helpful?
1Thank lgc52
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you for your review - it's wonderful to hear our staff make the difference, and they'll be really pleased to hear your appreciation. Thanks again.

Milford, Delaware
Reviewed 3 weeks ago via mobile

Alexandra is truly the best but on Grace Bay for what you get, including the wonderful beach! I found the people to be very nice and helpful. This is a place I keep going back to fit many times now! Special shout out to Wesle, on the beach! He is awesome and always with a smile!!

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1Thank Debbie W
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your great review - we're so happy to hear you enjoy your vacations with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Located directly on Grace Bay Beach, one of the most beautiful beaches in the world, The Alexandra offers the dream vacation of a lifetime; spacious accommodations, warm friendly service, and amazing oceanfront dining. Guest can also take our complimentary dining shuttle to our two on-island sister resorts to enjoy their restaurants facilities. The Alexandra provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including complimentary non motorized water sports, tennis courts, free use of pedal bikes, and so much more! ... more   less 

Additional Information about Alexandra Resort

Address: Princess Drive | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $390 - $1,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexandra Resort 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Alexandra Resort Providenciales
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Hotel Style:
#9 Top resorts Hotel in Providenciales
#13 Spa Hotel in Providenciales
#15 On the Beach Hotel in Providenciales
#15 Luxury Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Resort staff and other travellers.
154 questions
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Questions? Get answers from Alexandra Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A beach view makes a difference!”
 of 5 bubbles jgouvea2017, 25 Mar 2017 | Read review
“Room 2400 was quite nice for a studio room.”
 of 5 bubbles 334LaurenJ, 24 Mar 2017 | Read review
“All rooms are nice, but you need to he higher up for an ocean view.”
 of 5 bubbles Will920, 19 Mar 2017 | Read review
“nothing like a ocean view.....”
 of 5 bubbles getawayRI, 19 Mar 2017 | Read review
“Ocean view on fourth floor in the middle of the building has a beautiful view”
 of 5 bubbles carolmV9097AV, 16 Mar 2017 | Read review
5 of 5