We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Club West

Visit hotel website
Traveller (992)
360
Panoramas (20)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Ocean Club Resorts is comprised of two beachfront properties, Ocean Club and Ocean Club West, located one mile apart on stunning Grace Bay Beach. The intimate resorts offer a “Stay at one, Play at both” opportunity for guests to enjoy all the services and amenities of both. An easy stroll down a beautiful stretch of beach is the popular way to get between the two resorts, although guests can be chauffeured by a complimentary shuttle.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast Available
Business Centre with Internet Access
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
975Reviews
1,295Photos
94Q+A
100Room tips
Traveller rating
  • 557
  • 305
  • 74
  • 22
  • 17
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
It was the first time we were visiting the island and booked the Ocean Club next to Club Med. We were pleasantly surprised how nice and spacious the rooms were. It was great to be right on grace bay. You couldn't beat the location!
Read more
Response from OCResortsonGraceBay, Manager at Ocean Club West
Responded yesterday
Thank you for the very nice review. We hope you will consider us again! Our best with your future travels. Warmest Regards, OCR Management TripAdvisor uses a bubble rating on a 1 – 5 scale, where 3 is average and 5 is excellent. This should not be confused with the hotel star rating system. At OCR, we want to know how we are doing to provide value on Grace Bay Beach. Your reviews are greatly appreciated. And as always, please let us know how we can make your stay more pleasurable.
Read more
We stayed in a ocean front two bedroom room. Room was clean with great views. Great location. We were not able to check into our room until after 4:30. However, we were allowed to check out at 2. Ocean Club charged my credit card for a unauthorized 3220.40 extra after
Read more
Response from OCResortsonGraceBay, Manager at Ocean Club West
Responded 1 week ago
Dear DBriggs2019, We have sent you a personal email through TripAdvisor. We are very sorry a mistake was made with the pre-authorization hold. Hope to hear back from you. Our Best, OCR Management
Read more
My wife and I stayed a week here. As has been mentioned previously, the best thing is the location. Right in middle of Grace Bay, with walking the beach and walking to restaurants easy. Grounds quite nice. Outdoor restaurant right off beach with great views. Used free
Read more
Response from OCResortsonGraceBay, Manager at Ocean Club West
Responded 2 weeks ago
Thank you for the review. We are happy to hear you were pleased with the new room. We apologize profusely for the issue and very much appreciate you bringing it to our attention to rectify. Hope you will consider staying with us again – please let us know. Our Best, OCR Management
Read more
Ocean Club West as a hotel offers worn out, old rooms, and at best mediocre service. For paying over usd 500 per night, you would expect to get more. Even breakfast was not included in our rate. The key selling point of OCW is its location on Grace Bay Beach. Note that only
Read more
Response from OCResortsonGraceBay, Manager at Ocean Club West
Responded 2 weeks ago
Someone from our team has been in contact with you. As mentioned, we have contacted the booking company to extend a partial refund. The AC was inspected the first day twice and reported as working fine. Freon was added the following day. We were under the impression you were pleased with the Studio. We offer beachfront, garden/ocean/pool and island views. You are describing the garden/ocean/pool, which most guests that book are very pleased. OCW has only 68 suites and is situated on 7 acres. Most guests comment the resort never seemed busy or full. At this time there is no construction towards Leeward on Grace Bay Beach, and I am not aware of any upcoming. In February, the 5-star rate for a lead-in room category is about $845/per night. Our Studio is $415/per night. We wish you the best in future travels. Our Best, OCR Management
Read more
We stayed 6 nights and really liked it. Could have loved it. For starters, we booked a room 6 months ago and asked for a mini suit on third floor room with ocean views (and was what was we paid for). When we checked in, we got a ground floor with no ocean view. In fairness, it
Read more
Response from OCResortsonGraceBay, Manager at Ocean Club West
Responded 4 weeks ago
Thank you for the review. We do our best to communicate at booking that floor requests cannot be guaranteed (only exception is ground for medical, based on availability). As you mentioned we upgraded to a well furnished One Bedroom. Our management team offered a third level when one became available the following day. Most resorts on Grace Bay have private ownership. Our Management Company is the most established in TCI and makes certain that all suites are up to our standard. Thank you for the feedback, and we look forward to hosting you again. Our Best, OCR Management
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorOcean Club West
The Studio at the Ocean Club West
Professional photo exclusively commissioned by TripAdvisorOcean Club West
The One Bedroom Apartment at the Ocean Club West
Master bedroom
Professional photo exclusively commissioned by TripAdvisorOcean Club West
The One Bedroom Apartment at the Ocean Club West
sunset - wow!
PreviousNext
12345672
Hi, The owner has guaranteed the unit for you stay. You are all set. Please let us know if you have any questions or if we can help in any way.
2 votes
Show all answers
Hi, If you are not renting a car, taxis are readily available - cost is approximately $18/per person, each way. Once you are at the resort, most guests find a rental car is not needed. A complimentary shuttle runs between Ocean Club and Ocean Club West, and there many restaurants, shopping and a grocery within walking distance of Ocean Club West. Complimentary bikes are also available. If you are considering a rental car, one thought is to rent for only a couple days (pick up at airport upon arrival and drop off Grace Bay Road). A 2-day car rental will save on taxi cost (one way), and you can pick up groceries, explore some, etc. You can request a steering wheel on the left. Hope this helps. Let us know if any other questions.
2 votes
Show all answers
Hi, Yes, there are porters available to assist with luggage. Please see front desk. There are several steps prior to a landing, and another several steps. Please let us know if you have any questions. Thank you,
0 votes
Show all answers
Hi, Hobie cats are available at the Water sport rental (Water Play Provo), located at Ocean Club (East). Advance reservations can be made and a shuttle runs between the two resorts. Ocean Club and Ocean Club West offer complimentary kayaks and stand-up paddleboards. Thank you!
1 vote
Show all answers
PreviousNext
12345619
"Rooms facing the pool area are less private"
"Pay the extra for partial view or ocean front room."
"Our room on the top floor had vaulted ceilings - felt very big"
"Most rooms are good."
"buildings B & D"
PreviousNext
12345620
PRICE RANGE
USD 264 - USD 707 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean club west hotel providencialesocean hotel providencialesocean hotel westocean club west turks caicos
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
68
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing