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Ports of Call Resort

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Ports of Call Resort
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896 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Ancaster, Canada
Reviewed 12 January 2016

We returned to Ports of Call for our second visit of 2015. We Booked at the last minute and were fortunate to get a room. We spent a great New Years Eve at the resort. We stayed in one of the recently redecorated rooms overlooking the pool area. Rooms are spacious, clean and well appointed. Lots of great restaurants within...

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Helpful?
Thank Bill B
DPAPKE, Owner at Ports of Call Resort, responded to this review

Wendy, myself and the entire Ports of Call team thank you for both taking the time to submit such an incredible review but also for choosing to return to stay with us again. Making new friends with the many guests who return year after year is a perk that we did not expect when we purchased the resort almost five...

Kathmandu
Reviewed 9 January 2016

Ports of Call was just what I was looking for as a single female traveller looking to stay in Grace Bay. The staff were so friendly and helpful, the room clean and comfortable, the whole space gorgeous, and of course, the beach access and service all made this place one to return to. The breakfast was nice and the pool...

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2Thank ozonesnow
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for your wonderful comments...truly appreciated. Hope you have the chance to return again. Best wishes for 2016.

Toronto, Canada
Reviewed 9 January 2016

My boyfriend and I recently stayed at Ports of Call Resort on Grace bay road. It costs $500.00 CAD a night, with a promised amazing breakfast spread. Breakfast is a communal plate of boiled eggs and a tupperware of cheddar cheese. You have to clear your own plates when you are done. You cannot use the pool in the evening,...

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Thank gloria_flowers3030
DPAPKE, Owner at Ports of Call Resort, responded to this review

I found your review very misleading. Not sure why you feel you were promised an amazing breakfast as we certainly never oversell our resort or services however our daily offering of coffee, tea, juices, milk, cereal, toast, waffles, eggs, ham, cheese, yogurt, pastries and fruit is substantially more than what you depicted. Of course you have to clear your own...

London, Canada
Reviewed 7 January 2016

We returned to the Ports of Call, for a 3rd year, because we have had such amazing experiences over the past years. Once again they exceeded our expectations! We stayed in a room that had been redecorated and it looked amazing and had a terrific balcony with a view of the pool. It was extremely clean and the staff was...

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1Thank 26Chris2015
DPAPKE, Owner at Ports of Call Resort, responded to this review

On behalf of Wendy, myself and the entire team at Porrs of Call I thank you for both choosing to stay with us multiple times and for submitting such a great review. Best wishes for a wonderful 2016.

Orangeville, Canada
Reviewed 6 January 2016

This was our families second visit to the Ports of Call Resort and it didn't disappoint. Visiting any resort during the busiest time of the year can be an adventure but the staff at Ports of Call went above and beyond to make our stay enjoyable. The New Years Eve party at the pool was fantastic! The food was incredible,...

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1Thank GregW43
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you so much for taking the time to submit such a detailed positive review...it is truly appreciated. Happy to hear the you enjoyed the New Years Eve party we organized as well as our new complimentary kayaks and floats. Best wishes to you and your family for 2016.

Reviewed 6 January 2016

Price very reasonable and beach access just a five minute walk but not necessary to carry chairs and umbrellas! Hotel provides towels and beach chairs and only charges for beach umbrellas! Spectacular beach. Loved every thing about this island!

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Thank jane a
DPAPKE, Owner at Ports of Call Resort, responded to this review

We love everything about the island as well. Thank you for the great review and hope that you have the opportunity to stay with us again.

South Bend, Indiana
Reviewed 5 January 2016

Ports of Call is a wonderful Resort to stay at! We stayed there for a week during the busiest time of year and were very pleased with the whole experience. Great value and friendly staff and ownership!

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Thank sweikar24
DPAPKE, Owner at Ports of Call Resort, responded to this review

On behalf of the entire team at Ports of Call I would like to thank you for both taking the time to submit such a great review as well as for choosing to stay with us. Best wishes for 2016.

Ontario
Reviewed 5 January 2016

Our family visited the island and Ports of Call for the first time over the Christmas holiday. We had a fantastic time and hope to return in the next year. The resort is clean and the rooms are very comfortable. The staff members are so friendly and helpful. Martin and Daniel made us feel so welcome. Daniel was always very...

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Thank OntarioTina
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you so much for the great review and for choosing to stay with us over the Christmas holidays. I know Martin and Daniel will appreciate your comments. Happy that you enjoyed our New Years Eve party, hope that you get a chance to return.

Bel Air, Maryland
Reviewed 4 January 2016

Reasonably priced and centrally located. If you are looking to say money for other activities and not looking for frills, this location is a must. No restaurant on hotel grounds but within minutes walking distance. Pros: within walking distance to beach, restaurants and shopping. Grocery store directly across the street. If you do not want to explore the island and...

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Thank Dick1132013
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for taking the time to submit your review and acknowledgment of our value and great location as well as the fact that some of the cons were a result of the hotel being at full capacity during the busiest holiday week. We actually have 84 chairs at the beach and over 40 available around the pool so other...

Philadelphia, Pennsylvania
Reviewed 3 January 2016

I've stayed at this property more than a few times as it's a nice hotel. In my last two visits, I noticed some upgrades to the property. The decor in the rooms facing poolside has changed although the void decor was/is nice too. Other upgrades include the free use of beach amenities such as paddle boards, paddle boats, new beach...

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1Thank Chamaine J
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for both the nice review as well as choosing to stay with us multiple times. Your comment re the umbrellas being removed at 5 is appreciated and has been a regular topic of conversation for our management team as we are aware that it upsets the odd guest. As you are aware our rates are less then half...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ports of Call Resort is located within the beautiful Grace Bay area on Providenciales, an island of the Turks and Caicos, and is only a short 15-minute drive from the Providenciales airport (PLS). The property comprises of a central building featuring a welcoming reception, business center, breakfast room, fitness room, and poolside bar. Ports of Call Resort has 98 fully renovated deluxe junior suites approximately 325 sq ft offering pool view (some with balcony or terrace) and others with garden views. Rooms are located in two three-story buildings (no elevator) surrounding a tropical pool area that creates an intimate boutique setting. For your enjoyment, the tropical outdoor facilities include a poolside bar and lounge, table tennis, billiard table, pool, hot tub, comfortable chaise lounges, patio seating, shade umbrellas, towels, and a dedicated children's play area. Ports of Call Resort has a designated beach access to the awe-inspiring Grace Bay Beach complete with lounges, umbrellas, stand up paddle-boards, and kayaks, and is only 300 yards from the property. A shuttle runs each hour and beach towels are provided. The property also includes the Shops of Ports of Call. The plaza offers a variety of restaurants, bars, gift and clothing shops, as well as a spa, hair salon, ice cream parlor, dive shop, conference space, fishing charter, and auto/scooter rentals, further enhancing the Resort's array of services and amenities. Daily continental breakfast and in-room wifi included in all room rates. ... more   less 

Additional Information about Ports of Call Resort

Address: Grace Bay Rd, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $316 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ports of Call Resort 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Suites Ports Of Call Hotel Providenciales
Comfort Suites Providenciales
Providenciales Comfort Suites
Ports Of Call Resort Turks And Caicos/Providenciales
Hotel Style:
#17 Spa Hotel in Providenciales
#20 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Ports of Call Resort staff and other travellers.
55 questions
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Questions? Get answers from Ports of Call Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a patio or balcony. No elevator”
 of 5 bubbles 585susanu, 16 Nov 2016 | Read review
“Garden view”
 of 5 bubbles Chrissy0694, 30 Oct 2016 | Read review
“no elevators, but the staff will bring luggage to yr room”
 of 5 bubbles karenwI3895ZB, 26 Oct 2016 | Read review
“see above for info”
 of 5 bubbles cootmom, 16 Oct 2016 | Read review
“Rooms on the main floor facing the pool are newly renovated and provide easy access to the hotel.”
 of 5 bubbles Lupching, 6 Oct 2016 | Read review
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