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Royal Palm Suite Hotel

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Saddle Road 7, Maraval, Trinidad
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Overview
  • Excellent6%
  • Very good6%
  • Average6%
  • Poor9%
  • Terrible73%
14 Mar 2018
“Big rooms, HORRIBLE hotel,”
4 Mar 2018
“The Hotel from Hell”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Restaurant
Room Service
Family Rooms
2 Star Hotel
All hotel details
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (31)
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1 - 5 of 30 reviews
Reviewed 15 March 2018

My friends and I stayed here this past carnival. We booked 2 rooms which were definitely overpriced. The only reason we booked here is because there were a mixed up in the hotel we originally booked, so instead of staying with family, we decided to...More

Thank Cindy S
Reviewed 5 March 2018

My family and I stood at this dump of a hotel for Carnival 2018. It was an extreme disaster. The hotel is dirty, the closet smelled like mold, the towels they provide us with were dirty and had holes. The toilet didn’t flush. We had...More

2  Thank natashacjohnson
Reviewed 21 February 2018

I stayed here during carnival for its location to savannah and it was the only place with rooms. I paid for the room and left for a party. I returned around 1am and there was a lock on my doorknob(I never seen anything like this).I...More

3  Thank Bakari S
Response from susan345, Public Relations Manager at Royal Palm Suite HotelResponded 26 February 2018

We asked the staff involved in this matter to please respond. We received the following report: With regard to the remarks made by the guest who stayed at the Hotel on February 11, 2018, we wish to clarify the circumstance. When the guest came to...More

Reviewed 28 March 2017 via mobile

Sylvio Ogkush : I'm staying here presently and I'm enjoying my stay . Clean hotel , courteous staff . I would recommend this hotel any day and I would surely come . again. I've seen some bad reviews but that was probably before my stay...More

3  Thank andrea p
Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded 30 March 2017

Thank you for your comments. I am glad that you are enjoying your stay.

Reviewed 22 September 2016

I had a prepaid voucher from booking.com but managenebt insisted they had not received payment. I was travelling with 2 young children and arrived at hotel tired and late, they would not give us a room unless I paid full accommodation fee again. When I...More

1  Thank jilliannimbin
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Details
Price range
USD 149 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms
Details
Price range
USD 149 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms
Questions & Answers
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Karyn M
22 January 2017|
AnswerShow all 2 answers
Response from susan345 | Property representative |
It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop... More
0
Votes
Karyn M
12 January 2017|
AnswerShow all 2 answers
Response from susan345 | Property representative |
I am not sure where "Maraval Suites" are listed online. We are The Royal Palm Suite Hotel. We have no such listing.
0
Votes
Room Tips
"No tips to share. Hotel location is good."
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"Do NOT go to this place."
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"dont stay here period."
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"Get a room at some other hotel. If all are sold out, sleep in your rental car rather than stay here."
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