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Courtyard Port of Spain

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Courtyard Port of Spain
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841 Reviews from our TripAdvisor Community

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Showing 809: English reviews
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Reviewed 4 days ago NEW

My recent stay at the Courtyard Marriott Port of Spain was exceptional! The rooms were spotless and the service was 5 star. From thorough daily housekeeping (thank you Michelle!) to little things such as daily complimentary bottles of water and a thank you package at the end of our stay. The hotel restaurant was also nice with tasty meal options....

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Helpful?
Thank Shondele L
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi Shondele L, We are happy to know that you enjoyed the genuine hospitality of our team. We will be sharing your comments with the hotel team and in particular Michelle. Michelle will be recognized for her thoroughness and will be very happy to read your feedback. Thank you for taking the time to share and we look forward to...

Caribbean
Reviewed 4 days ago NEW

From the first call I made to book my stay for the weekend with the family I was impressed. And also pleased to learn that they had a weekend planned for the kids! On arrival I was thoroughly pleased with the level of service and the cleanliness of the hotel itself and of the room. We booked a standard queen...

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Helpful?
Thank blessing1Caribbean
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi blessing1Caribbean, We do appreciate receiving your feedback. It was our honour to have provided you with a better than expected stay at the hotel. Please know that we will be sharing your comments with our team especially our Kitchen team. Thank you for choosing to stay with us for Easter and we are pleased that your kids enjoyed their...

Reviewed 4 days ago NEW

The area was great, the staff was great, and my stay was great. After one day there, everyone was calling me by name. This hotel is close to the "Movie town" area, which has plenty of restaurants, and even a starbucks cafe. There is a coffee pot in the room, and they always replenished the tea bags/coffee each day. Really,...

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Helpful?
Thank Darren B
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi Darren B, We do appreciate being your choice for your first review, thank you for your comments. It was our pleasure to have served you. Our location continues to be very popular with our guests so we are pleased that it also met your needs. On behalf of the team thank you for recognizing their excellent service and we...

Reviewed 6 days ago NEWvia mobile

First up, take the breakfast package. Now on with the review. This hotel is fantastic. The service that they provide is outstanding. Jevon and Shenice at the bar as well as servers for dinner, are truly a good team. The food, dollar for dollar, was better than what the restaurants had to offer with still good variety. The computer room,...

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Helpful?
Thank Roger R
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Good day Roger R, We do appreciate receiving your feedback and are pleased to learn that you enjoyed your stay with us. Jevon and Shanice will be recognized for the outstanding service they provided, your feedback will also be shared with the rest of the team. Roger, we do look forward to another opportunity to have you stay with us....

Bristol, United Kingdom
Reviewed 1 week ago

We stayed in this hotel for 14 nights whilst waiting for our house to be ready..The staff were incredibly friendly and very efficient.Nothing was any problem for them,however minor. Over the Easter period the car parking was tight but again the staff did everything possible to help.All very good people with Raymond from Housekeeping being exceptional

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Helpful?
Thank Michael C
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Good day Michael C, It was our pleasure having you stay with us for two weeks. Thank you for recognizing the friendliness and efficiency of our team. Your feedback on Raymond will be shared with him as well as the rest of the team. We do appreciate your sharing on your stay with us and we look forward to our...

Sydney, Australia
Reviewed 1 week ago

I had a really good experience during a one night stay due to a flight layover. I've stayed at the Holiday Inn near the airport before but this is a considerably better option. It does take a bit longer to get there (around 35-40 mins from memory) than is ideal for a stopover hotel but it's worth it and you...

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Helpful?
Thank Kevin R
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi Kevin R, We are pleased that we made your one night stay in Trinidad worth it and that our location met your needs. Thank you for recognizing our team and Tojo in particular, he will be pleased to know that you appreciated his service. We trust that we will have the opportunity to welcome you back when next your...

Fort Lauderdale, Florida
Reviewed 1 week ago

Clean rooms but staff are next to useless -they have no idea about service and early morning call for 3am did not happen they just said we called the wrong room.....go to the Hyatt insated and this gurts me as I am a Platinum Member

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Helpful?
Thank Dave B
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi Dave B, We apologise that your wake up call was not received when you requested. We understand that this may have set you back and inconvenienced you unnecessarily. Please know that this is not our standard and certainly not what you have come to expect as a loyal Marriott Rewards member. We trust that you will give us another...

Chaguanas, Caroni, Trinidad and Tobago
Reviewed 1 week ago

Let me first start off by saying that the Courtyard Marriott is my preferred spot for a weekend getaway. I've stayed here maybe 6 or 7 times already just this year but this experience has been a nightmare for me. I booked a One bedroom suite for my friend and I and an Executive Room for my sisters for the...

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1Thank Teddy R
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi Teddy R, Thank you for sharing your feedback with us and we do apologise that your stay with us did not meet your expectations. We will be in touch with you to discuss further. We trust that we will have another opportunity to serve you and thank you for recognising the efforts of our team. Regards, Nicol Khelawan General...

Calgary, Canada
Reviewed 2 weeks ago

I stayed at the Courtyard Marriott for approximately two weeks in December of 2016. I do not typically stay in POS when in Trinidad, but I had some business to conduct, in addition to visiting with friends and family. I found the property to be very clean and well kept overall. The location was ideal for my needs, with the...

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Helpful?
1Thank DKhanYYC
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi DKhanYYC, It was our pleasure to have served you during your stay with us. Thank you for recognizing our fantastic staff and Kathleen in particular. They will all be pleased to know that you enjoyed your stay with us. We look forward to welcoming you back later this month. See you then. Regards, Nicol Khelawan General Manager

Fraserburgh, United Kingdom
Reviewed 3 weeks ago

Overall the hotel is clean and well maintained. The staff are very nice. I am a gold elite. Stayed 1 night and was charged in error $2000USD, the issue was rectified at the time but still a hassle. There is Wifi and a bar available however no USB ports in the rooms, pretty poor in this age and day.

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Helpful?
2Thank KATaylor11
GMCYPOS, General Manager at Courtyard Port of Spain, responded to this review

Hi KATaylor11, We apologise for your experience and please know it has been noted with the relevant department. We appreciate your feedback which will be considered. Thank you for your loyalty to Marriott and we hope to have you stay with us when next your travels bring you back to Port of Spain. Regards, Nicol Khelawan General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Visit Port of Spain, Trinidad and Tobago in style when staying in the Courtyard Port of Spain. Our contemporary hotel is situated in close proximity to some of the area's best shopping, dining and attractions, such as Hasley Crawford National Stadium and Maracas Beach. Guests of our hotel love our spacious and inviting guest rooms, complimentary high speed Internet access, peaceful pool and state-of-the-art fitness center. ... more   less 

Additional Information about Courtyard Port of Spain

Address: Invaders Bay, Audrey Jeffers Highway, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: $217 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Port of Spain 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Courtyard By Marriott Port Of Spain Hotel Port Of Spain
Port Of Spain Courtyard
Courtyard Port Of Spain Trinidad
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Port of Spain staff and other travellers.
21 questions
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Questions? Get answers from Courtyard Port of Spain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may wish to ask for a room with a balcony if you want one. The room we chose (Standard Queen Double) did not have one.”
blessing1Caribbean, 24 Apr 2017 | Read review
“East of the hotel is a childrens playground but not really a problem..Main highway 100metres from the front”
E7576BVmichaelc, 20 Apr 2017 | Read review
“We were lucky to be upgraded to a suite. They're spacious and well appointed.”
KevinRawlings, 19 Apr 2017 | Read review
“We stayed on the second floor. A bit of road noise, but that will effect any room facing the front of the property, irrespective of level.”
greenstOat24, 4 Apr 2017 | Read review
“We chose the balcony view overlooking the pool (rear of hotel)”
957asifs, 4 Apr 2017 | Read review
5 of 5