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Ocean Terrace Inn

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Ocean Terrace Inn
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Miami, Florida
Reviewed 5 days ago NEW

VERY BAD EXPERIENCE The shower didn't have hot water and the bed sheets were not changed until we asked to the manager for this . The quantity of stairs that we need to go through to get to our room , was a lot !!!!!!!!!!!!!!

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Thank egonzalezromerui
UK
Reviewed 1 week ago via mobile

Room is fantastic with great views of Zante Harbour and the passing cruise liners in the night. Hotel is well positioned the staff are friendly and the atmosphere is relaxed and laid back. Ideal for city couple spend two weeks here. Just a note in this relaxed atmosphere not expect things to be performed in a jiffy. Time is of...

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Helpful?
Thank David C
Ocean Terrace I, Manager at Ocean Terrace Inn, responded to this review

Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. On behalf of our team, we sincerely appreciate your positive feedback as our staff has been highly-praised from our past and present reviews, we strive to provide the best in service, accommodations and dinning. We are excited to read your review...

Montreal, Canada
Reviewed 1 week ago

I didn't stay because of the pricing policy. I was asked where I was from for the rate. And asked if my country or culture actually affects the price and the young man said 'yes' then he threw out a price that he said was double that of locals. Same towel, same toilet, same water, but somehow it costs double...

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2Thank Tiki f
Ocean Terrace I, Manager at Ocean Terrace Inn, responded to this review

Thank you so much for taking the time to share your comments. On behalf of our team, we sincerely appreciate your feedback. As a locally owned hotel, we offer our local clientele and residents, whom are the stakeholders of the industry an opportunity to experience St Kitts and what it offers by extending a designated rate to them. Ocean Terrace...

Tarpon Springs, Florida
Reviewed 17 November 2016

We had a corner room with two balconies. One with a terrific view over the pool area and out to the bay. We dined in their main restaurant and also at the Wharf, their waterfront restaurant. We walked to town in about 15 minutes and later hired their favored driver, Archi, for an island tour and a grocery stop for...

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Thank Tony L
Kingston, Jamaica
Reviewed 5 November 2016

Ocean Terrace Inn is in a perfect location. Two minutes drive from the heart of town. The room and grounds are beautifully laid out and decorated. I enjoy the hospitality displayed by the staff. When I arrived I was greeted by Teshan and was invited to sample St. Kitts Goat Water, a nice goat soup on their weekly Friday Night...

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1Thank aldeanaldean
Ocean Terrace I, Front Office Manager at Ocean Terrace Inn, responded to this review

Dear AldeanAldean: Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. On behalf of our team, we sincerely appreciate your positive feedback as our staff has been highly-praised from our past and present reviews, we strive to provide the best in service, accommodations and dinning. We are excited to read...

Melbourne, Australia
Reviewed 3 November 2016

a really nice hotel with wonderful views toward Basseterre and easy walking access. This is not a beach resort but would be suitable for a get away and very good business hotel. I stayed here for an in-house conference - this was very well supported by hotel management and staff.

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1Thank Al_Ped
Ocean Terrace I, Front Office Manager at Ocean Terrace Inn, responded to this review

Dear Al_Ped: Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. On behalf of our team, we sincerely appreciate your positive feedback as our staff has been highly-praised from our past and present reviews, we strive to provide the best in service, accommodations and dinning. We are excited to read...

Mount Pleasant, South Carolina
Reviewed 18 October 2016 via mobile

The hotel is wonderful and the view spectacular. As previously noted, be prepared to go up and down a lot of steps. Our room was spacious and clean. The front desk assisted us with taxis as needed. One thing though... we were told the pool bar would be tended and for 2 days in a row we had to go...

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1Thank Robin V
Ocean Terrace I, Public Relations Manager at Ocean Terrace Inn, responded to this review

Dear Robin V: Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. On behalf of our team, we sincerely appreciate your positive feedback as our staff has been highly-praised from our past and present reviews, we strive to provide the best in service, accommodations and dinning. We are excited to...

St. Kitts and Nevis
Reviewed 6 October 2016

We arrived at the Hotel last week friday evening, It was myself and my two cousins. It was my cousins birthday. They had their friends over to hang out in the pool, on the grounds, in the pool etc not knowing there was a charge of 50 us per person for use of the swimming pool. Secondly the security guy...

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3Thank mswilliams166
Ocean Terrace I, Public Relations Manager at Ocean Terrace Inn, responded to this review

Dear Ms. Williams66: Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. We sincerely apologize that you did not enjoy your birthday weekend as intended. Safety and security of our guests is taken seriously, we must lock the gates after hours but we do not promote a "jail" atmosphere. Security...

Mentone, Alabama
Reviewed 22 September 2016

The grounds, rooms, views, service, and amenities of Ocean Terrace Inn are truly outstanding. My spacious room had a large balcony overlooking the hotel's pool and terraces and another large balcony overlooking Basseterre. Breakfast on the hotel's dining room balcony was absolutely perfect, in both cuisine and panorama. I highly recommend OTI as THE most beautiful and most comfortable hotel...

Review collected in partnership with this hotel
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Helpful?
Thank Bill B
Ocean Terrace I, Public Relations Manager at Ocean Terrace Inn, responded to this review

Dear Bill B: Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. On behalf of our team, we sincerely appreciate your positive feedback as our staff has been highly-praised from our past and present reviews, we strive to provide the best in service, accommodations and dinning. We are excited to...

London, United Kingdom
Reviewed 20 September 2016

OTI is a quality hotel with stunning views across the bay - generally the customer service is excellent, the rooms clean and well maintained - the only critical comment ts are that the restaurant service is slow and the pool bar needs improving. If you need to stay in Basseterre it is the best hotel.

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Thank lucydF246UV
Ocean Terrace I, Public Relations Manager at Ocean Terrace Inn, responded to this review

Dear Lucy4246UV: Thank you so much for taking the time to share your recent experiences with our Staff and Management Team. On behalf of our team, we sincerely appreciate your positive feedback as our staff has been highly-praised from our past and present reviews, we strive to provide the best in service, accommodations and dinning. We are happy to read...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming and eclectic 4 star oceanfront boutique hotel strategically placed to afford breathtaking views of the Caribbean at every turn. Gentle cascading waterfalls in the swimming pool create a serene experience, you'll feel like you have the space all to yourself. Two unique restaurants, The Verandah and Fisherman's Wharf offer mouthwatering Asian Fusion and Kittian Delights. The hotel is located in a prime location outside of the capital city of Basseterre. The 50 attractive rooms and suites with upgraded amenities are cheerfully decorated with a selection of contemporary furniture and bright colors creating a signature style. The Free Wi-Fi keeps you connected and our staff training program and our new service standards means that at OTI, nothing is too much trouble. ... more   less 

Additional Information about Ocean Terrace Inn

Address: Wigley Avenue | Fortlands, Basseterre, St. Kitts
Region: Caribbean > St. Kitts and Nevis > St. Kitts > Basseterre
Price Range: $297 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Terrace Inn 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Ocean Terrace Hotel Basseterre
Ocean Terrace Basseterre
Ocean Terrace Inn St. Kitts/Basseterre
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Terrace Inn staff and other travellers.
11 questions
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Bedford, United States
over a year ago
3 months ago
new jersey
over a year ago

See all questions (11)

Questions? Get answers from Ocean Terrace Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“209 is a corner room with two outdoor sitting areas and great views.”
 of 5 bubbles TonyL946, 17 Nov 2016 | Read review
“There are lots of steps, choose rooms 101 - 106 for less steps.”
 of 5 bubbles aldeanaldean, 4 Nov 2016 | Read review
“They need to improve the air conditoning systems. Rooms are large and it seems the units are not powerful enough for that size of room.”
 of 5 bubbles antoniogP9202PG, 18 Sep 2016 | Read review
“Ask for a top floor room so you get a better view of the ocean!”
 of 5 bubbles Cranberrygal, 8 Aug 2016 | Read review
“Room facing the pool have a good view”
 of 5 bubbles 268varuns, 15 Jul 2016 | Read review
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