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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,429 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,372: English reviews
MD
Reviewed 16 June 2014

In many business leadership classes one hears about how they perform at Ritz Carlton--- ladies and gentlemen serving ladies and gentlemen. Our trip lived up to the hype. We were greeted with rum punch and fresh baked cookies, every time we asked for directions someone would walk us all the way to the destination, the room service was outstanding, and...

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Thank alnus
Reviewed 15 June 2014

I just returned from a week long trip and wish I could go back! Everything about this resort was top notch. All the staff members provided impeccable service and the resort is the best in the Caymans. The beach is unreal! I've traveled to numerous Caribbean islands and I think the water is the bluest and clearest of them all....

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1Thank Leoprincess22
Rockville
Reviewed 14 June 2014

The property is pretty large and there are two pool options. Both are very nice, with one being more low-key and away from the beach. The highlight is setting up shop on a beach chair where a Ritz staff member is always around to get you situated. Then you can have drinks and food at your leisure as you relax...

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2Thank CoffeeBuyer
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear CoffeeBuyer, Our Ladies and Gentlemen are committed to sharing a warm, genuine service experience with our guests and I am disappointed this was not reflected in your visit with us. I would very much appreciate the opportunity to discuss your feedback in more detail. If you can afford the time, I invite you to contact me personally at +1...

Reviewed 13 June 2014 via mobile

The Ritz brand always delivers impeccable hospitality. But this resort is the most beautiful resort I've ever stayed in. Their recent room renovations are exceptional. The pool and beach services are second to none. If I could afford to stay here for two weeks, I would. Paradise.

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2Thank DrDre939
Philadelphia, Pennsylvania
Reviewed 13 June 2014

Just got back from 5 days of relaxation for our 2nd Wedding Anniversary. I cannot say enough about this gorgeous property, great location, and superb customer service. Everyone made it a point to greet us by name, wish us happy anniversary, and ask if there was anything else they could possibly do to make our stay better. Florin, Hudson, Emilio,...

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Thank mrs_un0
Reviewed 11 June 2014

I am currently still here as I write this. Check in was flawless with most professional service to date. Someone brought us drinks and cookies as I've walked in. I might be biased because they upgraded my room since my room was not ready. I've checked in at 12 even though normal check in is at 2pm. Someone escorted us...

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2Thank Joe P
Reviewed 11 June 2014

I just wrapped up a week-long stay at the Ritz. I was there for a business conference, my wife and kids were there for vacation, so I had a chance to experience both aspects. In summary, it is a very nice property, with perhaps the best level of service that I have ever experienced (beating out even Asia hotels, which...

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6Thank Goldenbear96
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Goldenbear86, It was a pleasure to have you visit with us. Thank you very much for sharing your compliments and feedback about our resort experience. I am delighted to read about the service you experienced from our dedicated Ladies and Gentlemen. On your next visit, we hope you will take advantage of the activities on the resort side -...

Dallas, Texas
Reviewed 9 June 2014

I took a girls trip with my daughter and we chose the Cayman Isl because we always feel safe there. The Ritz gives you even more security for women traveling on their own. Our rooms were nice and everything was close by.

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Thank Dianne W
Rogers
Reviewed 9 June 2014

You cannot beat this Ritz. My wife and I were here in March of 2013. We had a room across the road but they upgraded us to the beach side. Initially I was disappointed as we had a ground floor room and I wanted to have a balcony but soon realized that we could get to the beach in less...

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2Thank Michael P
Denver, Colorado, United States
Reviewed 8 June 2014

One expects a Ritz Carlton to be a cut above the rest, and this one did not disappoint. A beautiful hotel in a fabulous location! But as I have mentioned in another review a hotel is only a building, it is the staff that can make a visit special. The staff here was outstanding! Every employee went out of his...

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Thank Eric M
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Eric M, Thank you very much for sharing your experience. On behalf of all the Ladies and Gentlemen of The Ritz-Carlton, Grand Cayman, we cannot thank your group enough for your kindness in supporting our community. It was a privilege for us to serve alongside you and make such a positive contribution to the Cayman Islands. Miss Daisy is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $717 - $2,953 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Seven Mile Beach, Cayman Islands
Hotel Style:
#1 Business Hotel in Seven Mile Beach
#1 Spa Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
84 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront was fabulous. Standard rooms are lagoon side but closest to kids waterpark”
 of 5 bubbles rromano2014, 3 Dec 2016 | Read review
“Ocean front and rooms are desirable. If staying on resort side the 4th or 5th floor is the quietest.”
 of 5 bubbles katiemaibach, 2 Dec 2016 | Read review
“Make sure you request Oceanfront rooms. Otherwise it's a long walk from the lagoon side to the beach.”
 of 5 bubbles 291jennyr, 27 Nov 2016 | Read review
“Ocean View is a Must. Standard rooms look over kids pool and golf course.”
 of 5 bubbles 412bubbas, 16 Nov 2016 | Read review
“Oceanfront rooms are by far the best. Avoid resort view if you don't want to have a long walk to the beach everyday.”
 of 5 bubbles Traveler40St.Louis, 3 Nov 2016 | Read review
5 of 5
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