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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,638 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,576: English reviews
Houston
Reviewed 21 October 2014

We stayed for seven nights in a two bedroom residence (rooms 290 and 288). Of course the accommodations where par-none and the service was the same. Whether it was at the pool, the beach, the water sports, the maids or downstairs, they were all great. Extremely friendly. The only complaints was the cost of eating. It was much higher than...

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Thank keepgoingandgoing
Longmont, Colorado
Reviewed 20 October 2014

We stayed at this resort for 6 days back in July and this hotel lived up to the Ritz Carlton standard. The staff did every thing they could to stay one step ahead of you and to anticipate your needs. The rooms were clean, the floors were clean, the pool area was clean and the beach was clean and tidy!...

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1Thank ColoradoBuffaloes02
Reviewed 19 October 2014

The Ritz always does a fabulous job 'inside' their facilities, but this is an example of how they can fall short outside. This hotel is built on a deep piece of oceanfront property. As a result they try to accommodate way to many people on the narrow beach. The loungers are stacked 4+ deep, and since they have a shading...

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2Thank AtlantaLadybugBarb
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear AtlantaLadybugBarb, Your feedback is important to us and I am very sorry you were disappointed with our beach experience. The Ritz-Carlton, Grand Cayman is located on the widest stretch of Seven Mile Beach to offer our guests the finest views of the Caribbean Sea. As we continue to enhance our resort with new amenities and activities, we look forward...

Las Vegas
Reviewed 15 October 2014

We stayed at the resort for four nights. Off season is a great time to visit as the resort is more apt to upgrade you and there aren't visitors competing for the amenities of the resort. Our friends were upgraded to a beautiful partial oceanfront, one bedroom suite with a full kitchen (where we spent most of our downtime) and...

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1Thank travelgirlLasVegas
Arlington, Virginia
Reviewed 15 October 2014

One hour into your stay at this Ritz Carlton and you feel like a celebrity. The service is 10 star and there was never a time in my four day stay when my slightest needs were not forseen or met. The rooms are spectacular with extremely comfortable beds and cute patios where you can have your morning Nespresso or a...

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1Thank SophiaSpeaks
Atlanta, Georgia
Reviewed 10 October 2014

I am writing this review primarily to pass along a very narrow point about the layout of the Ritz. We have stayed at several Ritz properties on the beach, all of which were remarkably similar, and we expected this one to be as well. We booked a garden view room expecting it to be on the street side of the...

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3Thank ATLGA001
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear ATLGA001, Thank you for taking the time to share your comments on TripAdvisor. As you describe, guests who reserve Resort View and Garden View Guest Rooms access Seven Mile Beach and the Ocean Pool via a pedestrian bridge that features the work of local Caymanian artists and, as we continue to enhance our resort experience, we will soon debut...

Cookeville, Tennessee
Reviewed 6 October 2014

The facility was great, the staff was wonderful and we felt like the only folks there - a bit of rain in October but a great get away. One of the best Ritz perks is that all the beach toys from paddle boards to beach chairs are included in your room rate - a nice change from other high end...

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Thank EARHf
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear EARHf, Thank you for sharing such a lovely review of our resort! Our beachside amenities are some of the most fun activities on Seven Mile Beach - from snorkels and zayaks to stand up paddleboards to ordering a cool cocktail served in the water by our aqua butlers. It was also wonderful to be able to celebrate such special...

Harrisburg, Pennsylvania
Reviewed 1 October 2014

The Ritz is expensive, lets get that out of the way. We traveled with our (2) boys ages 10&8yrs, had a blast! Our boys loved the paddle boards, sailboats and snorkel gear that was provided in our resort fee as well as the new children's water park that just opened in August. Our room was much larger than anticipated, plenty...

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1Thank jesse1314
Yorktown Heights, New York
Reviewed 1 October 2014

This hotel is all class, perfect beach spot, great service, great restaurants, great 7 Mile Beach location and 15 minutes from the airport, It doe not get better than this. We stayed in 2 bedroom beachfront residential suite. full kitchen, living room and outdoor seating, It was magical!!

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1Thank Billyboy530
Chicago, Illinois
Reviewed 26 September 2014

The staff was amazing. The club staff.. tremendous. The food? Outstanding. Everything is clean. Everyone is tremendously friendly and helpful. The suites near the beach are perfect. The walk from the golf side to the beach side is a little long. And I would have preferred the Club was closer to the beach. Regardless, we will be staying here again....

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Thank gavalex
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear gavalex, Wow! What a tremendous review, thank you very much! I look forward to sharing your compliments with Holly and our dedicated Ladies and Gentlemen. We cannot wait to welcome you back soon. Sincerely, Marc Langevin General Manager The Ritz-Carlton, Grand Cayman

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $682 - $2,952 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Seven Mile Beach, Cayman Islands
Hotel Style:
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
109 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are fantastic!”
 of 5 bubbles parispls, 23 Mar 2017 | Read review
“stay in the beach side of the hotel”
 of 5 bubbles J7886ULjasonb, 23 Mar 2017 | Read review
“Stay on the side not on the beach..it's quieter.”
 of 5 bubbles wicky36, 18 Mar 2017 | Read review
“Resort Tower is FAR from ocean. Ocean Tower rooms have nice views, but WAY overpriced.”
 of 5 bubbles TessW621, 15 Mar 2017 | Read review
“The ocean tower is worth it”
 of 5 bubbles Nhcouple090909, 7 Mar 2017 | Read review
5 of 5