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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,393 Reviews from our TripAdvisor Community

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Showing 2,336: English reviews
Detroit, Michigan
1 review
Reviewed yesterday NEW

During my week long stay at the property I signed up for several snorkelling excursions with different companies. After stumbling upon the Ambassadors program while walking the property, I signed up for a private snorkelling trip with the request to see some green sea turtles. My naturalist Kate and Carol delivered! Carol took amazing underwater photos of myself with the... More 

Helpful?
Thank katiemaibach
Traverse City, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

I would like to recognize Nancy Chen for her outstanding service. On short notice, Nancy helped me celebrate my wife's 40th Birthday and made her feel very special. From the moment we arrived on site to the evening turndown, Nancy was there at every step. Thank you Nancy and staff for giving my wife her "Best Birthday ever"

Helpful?
Thank Bossblacky
Atlanta, Georgia, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

Last year I would've given them five stars but this year our Thanksgiving trip was quite disappointing. I had requested feather free room, green cleaning materials, and gluten-free preference. Our room was not feather free upon arrival. I figured out on the fourth day that they were not using green cleaning materials when I found the maid with a Clorox... More 

Helpful?
1 Thank E R
Kapil S, Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear E R, Thank you for sharing your feedback with the TripAdvisor community! I was saddened to learn that your overall experience during your Thanksgiving trip did not meet your expectations. I would welcome the opportunity to personally discuss this with you. Please contact me at 345-815-6001. I am looking forward to speaking with you. Sincerely, Kapil Sharma Hotel Manager More 

Philadelphia, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

Personal service and attention to detail was excellent. We had a great experience at the Ritz in Grand cayman, the pool and beach service were incredible. The personal service made the vacation unforgettable.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank Shawn91
Colleyville, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We stayed at the Ritz in Grand Cayman in Oct 2016. We had an oceanfront room and a spectacular view! The level of service from the staff was incredible. I've never been treated so well in any other resort I've been to. The superior concierge service from Collin, the gracious service from Trisha and the welcoming service from Raquel made... More 

Helpful?
1 Thank Jenny R
New York
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

What a breath of fresh air this hotel is. My king suite had it all. It was spacious, beautiful decor, and a jacuzzi tub that can accommodate four. The balcony over looking the beach made my day. The staff was super friendly and assisted with all my needs. This is definitely a wonderful experience I had at the Ritz Carlton.... More 

Helpful?
1 Thank danity50
Ponte Vedra Beach, Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

We took our family 5 adults and three children ages 9, 9, & 11 to the Ritz Grand Cayman. While booking our stay we worked with Lucia at the Ritz concierge desk and she was extremely helpful in planning our family trip. We booked all the restaurants and actives with her. Upon arrival she met us in the lobby with... More 

Helpful?
Thank ccaitken
Carmel, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

I absolutely love this property and I have stayed at the best. Marc (The G.M.) and the ladies and gentlemen here make you feel truly "at home" and this is a 114 acre property if not mistaken. I always look forward to my trips here and always will. Periwinkle is no longer however has changed for the better. There is... More 

Helpful?
1 Thank John B
Kirkland, Washington
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Luxurious property on a paradise like island with excellent staff, attentive to all your needs either by the pool, on the beach or at the front desk. Absolutely fabulous at all levels. No other place to stay. Also conveniently located, only short cab rides to Georgetown or West Bay. Can't wait to come back !

Helpful?
Thank nsawyer6
New York City, New York
1 review
Reviewed 2 weeks ago

The best service I me and my family have ever received. They treated my children as if they were there's.......I would highly recommend this hotel if you have small children. My wife and I went for our 10 year wedding anniversary and brought our 5 and 7 year old boys. This is a vacation we will never forget!!

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank francescogB1009MU

1,733 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $714 - $2,981 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Seven Mile Beach, Cayman Islands
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 Top resorts Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
83 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front and rooms are desirable. If staying on resort side the 4th or 5th floor is the quietest.”
 of 5 bubbles katiemaibach, 2 Dec 2016 | Read review
“Make sure you request Oceanfront rooms. Otherwise it's a long walk from the lagoon side to the beach.”
 of 5 bubbles 291jennyr, 27 Nov 2016 | Read review
“Ocean View is a Must. Standard rooms look over kids pool and golf course.”
 of 5 bubbles 412bubbas, 16 Nov 2016 | Read review
“Oceanfront rooms are by far the best. Avoid resort view if you don't want to have a long walk to the beach everyday.”
 of 5 bubbles Traveler40St.Louis, 3 Nov 2016 | Read review
“I have always stayed in the ocean front rooms”
 of 5 bubbles carolynfaulk, 1 Nov 2016 | Read review
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