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Alegria

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180 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Reviewed 11 August 2015 via mobile

It was my first time visiting SXM, and from the moment i arrived, I felt at home. Enjoyed my stay. Good service, The room has a 'relaxing vibe', clean, nice view. The staff was amazing, extremely nice & helpful. Thanks Oswald, Claude & especially Roselina. She booked all the tours for me & am truly grateful for that. It was...

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Helpful?
1Thank Jo-Ann S. A. L
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your review and for taking the time to acknowledge our staff members. Our team has worked diligently on going above and beyond for our guest and establishing their needs. I am so happy to know that our team was able to assist you with the way that they did. Thank you for choosing our hotel...

White Plains, New York
Reviewed 11 August 2015

What a terrible hotel, dirty, old, inadequate facilities, AC sucks, terrible terrible terrible!!!!! I moved to three rooms, AC didn't work, card keys didn't work, dark dingy, dirty. Oh yes, it's right next door to a condemned building, Very frightening experience. I have vacationed in St. Maarten over 20 times, I usually stay at the Pelican and/or Flamingo, but I...

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Helpful?
1Thank Rosalie D
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Your feedback is very import to us. Thank you so much for taking the time to give us your thoughts about our hotel. With any and all feedback we receive from guest, we use as a learning tool to educate our staff members. We appreciate your business and hope that you will stay with us again in the...

San Juan, Puerto Rico
Reviewed 5 August 2015 via mobile

Omg this hotel was amazing! Have a unique, privileged and exclusive location. To steps of world famous maho beach and the most popular bar of the island Sunset bar. During my 4 days here all are perfect! My room 501 have a beautiful view to the sea and the pool, a very clean room, the interior design is beautiful, very...

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Helpful?
1Thank daviones
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your evaluation of our property. Your kind words are very much appreciated and will be shared with the staff who love hearing from satisfied customers. We are glad that you were able to enjoy some of the features we have at the hotel for our guest. In the near future you will notice many more...

Waterdown, Canada
Reviewed 30 July 2015

Stayed in the double king suite - awesome suite, great view, close to Maho beach and restaurants. Room was clean and property was well groomed with great views. Staff were friendly and accommodating. Recommend this hotel.

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Helpful?
Thank Grant B
alegriasxm1, Guest Relations Manager at Alegria, responded to this review

Dear Guest, I am happy that you enjoyed your time here at our hotel. We strive in every way possible to make our guest as comfortable as possible. Thanks for staying with us. We truly appreciate your business and look forward to your next visit with us. Kind regards,

Reviewed 25 July 2015 via mobile

This hotel is exactly what i was looking for ...And Roselina's customer service was excellent .I was iffy on staying here but she sold me on it. 100 thumbs up!!! I'll be visiting again very soon!!! Cant wait

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Helpful?
1Thank Dania J
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your review of our hotel and for acknowledging Roselina's efforts. Our staff members are dedicated to the resort and it's guest and will go above the call of duty to ensure customers satisfaction. We will share your kind remarks with Roselina so she knows that her efforts was appreciated. Thanks again and we look forward...

Poughkeepsie, New York
Reviewed 24 July 2015

I will say the new owners have made some improvements ( it is nice to have working elevator,) however the place still needs some TLC. The WiFi is very poor . The best part of this property is the Dream Pool bar with Marty and Lori. I have read that they have tried to force Marty out however I will...

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Helpful?
2Thank John R
milesperhour5, Public Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback concerning your stay. We are happy that you noticed the improvements that were made,and have our assurance of more improvements, for the enjoyment of all our guest. We appreciate your business and hope to see you again in the future. Kind regards,

Reviewed 23 July 2015 via mobile

The best hotel to stay in when you visit Sxm is Alegria Hotel. The view is spectacular, The rooms are very nice and clean. SUPER BIG THANKS to Roselina for the nice room and great customer service. She was very helpful.

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Helpful?
Thank Kawind D
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank your for recognizing Roselina, We are proud of our staff members and their commitment to the resort and it's guest. We will share your comments with Roselina so that she knows her efforts was appreciated. Thanks again and we look for to having you stay with us again. Warm regards,

Reviewed 21 July 2015

We spent a week in a rented guest house on the french side near Orient Beach and had a great time. When it was time to head to the airport the car rental company we used showed an hour late to collect their car and we ended up missing our baggage check (and subsequent flight). Upset but trying to make...

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Helpful?
Thank Dan L
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for acknowledging our staff members, Our team has worked diligently on establishing guest needs and going above and beyond to meet and exceed those needs. I am very happy to know that our team members were able to assist you the way they did. Thank you for choosing our hotel and we hope to see you...

Sint Maarten, St. Maarten-St. Martin
Reviewed 17 July 2015

Spend a night here with my kids, being a local on the island and hearing all the upgrades they made to this property since it was taken over by Alegria, I wanted to see for myself what the fuss was all about. Honestly, I was not wowed at all... The only great thing here was the kid pool (which they...

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Helpful?
Thank Jennefer P
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your review of your stay with us. We are sorry that we have not met your expectations. We value all guest feedback and will be using it as a learning tool. Thanks again for staying with us and we hope to see you in the future. Kind regards,

Grand Cayman
Reviewed 15 July 2015

There are some maintenance issues at the hotel in some of the rooms but once we were in the right room, with the swift assistance of the staff, we were very comfortable. The room was clean, had strong wifi and a lovely view of the pool and sea. The best thing about the hotel is its location to the airport...

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Helpful?
Thank PMilly2013
milesperhour5, Guest Relations Manager at Alegria, responded to this review

Dear Guest, Thank you for your feedback about your stay. I am glad that the staff was able to recover from the maintenance challenges quickly and efficiently for you. We are delighted that you have enjoyed your stay with us and we look forward to your future visit. Kind regards,

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Amenities

Highlights
  • Free Internet
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Alegria is waiting for you to discover its world of happiness! Our compound overlooks the ocean at Maho Bay, adjacent to Maho Beach, the world-famous, white-sand beach where you almost can touch the airliners landing at Princess Juliana International Airport. Located on St. Maarten's southern coast, our resort includes two pools, a swim-up bar, spa services, fitness center and Wi-Fi. We offer a variety of room accommodations including premium rooms, which overlooks the ocean, with a king size bed, one-bedroom suites, a pair of two-bedroom penthouse suites with over 2,000 square feet and standard king and double rooms. Nearby you will discover restaurants and casinos, 18-hole championship golf course, nightclubs and duty-free shopping. It's all here. And Alegria is just a short taxi ride from the island's capital, Philipsburg, and numerous beaches. Check-in time is at 4 pm. Checkout time is until 12 pm. A $200 deposit will be taken at check-in in the form of credit card authorization or cash deposit. ... more   less 

Additional Information about Alegria

Address: 2 Beacon Hill Road, Simpson Bay, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Simpson Bay
Price Range: $210 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alegria 3.5*
Number of rooms: 78
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Questions & Answers

Here's what travellers have asked, with answers from Alegria staff and other travellers.
15 questions
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Questions? Get answers from Alegria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I preferred the ocean view room to enjoy the ocean views while not watching planes.”
 of 5 bubbles SoloRoamer, 13 Mar 2017 | Read review
“There are no bad views, ocean everywhere, upper floors can use elevators!”
 of 5 bubbles janiegregg02, 12 Mar 2017 | Read review
“Ask for a room with a view if that is important. I would have loved to see the ocean or airport.”
 of 5 bubbles basketcase71, 9 Mar 2017 | Read review
“Definitely a higher floor for view and for less musty odor”
 of 5 bubbles sw33tpea, 4 Mar 2017 | Read review
“Beach view”
 of 5 bubbles kimadele26, 23 Feb 2017 | Read review
5 of 5