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The Downtown Hotel

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116 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Singapore, null, Singapore
Reviewed 13 August 2014

First of all, we need to remember that Soufriere is a small fishing village/town. This hotel is an affordable alternative to the many guest houses and expensive, all-inclusive resorts around the corner. It's a good jump-off point to many Attractions near Soufriere. Charlotte from the hotel Reception was very helpful and nice. And sometimes, that's all you need. She was...

1Thank HirniKhir
travel041, Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to inform us of your stay at The Downtown Hotel. I’m glad that you thoroughly enjoyed your stay at our establishment. We are world renowned for our high standard in hospitality and customer service so it is definitely fulfilling when our guests praise us for it. It’s always a pleasure assisting our guests with...

Bridgeport, Connecticut
Reviewed 17 July 2014

I spent 4 nights at Downtown Hotel checked out one day early. There is no Elevator and the hotel is on the third floor and rooms are on fourth floor. There are no bell man so you have to carry your luggage up by yourself. They advertised on site parking but parking is two blocks away in a dirt field....

1Thank Natyranks20
travel041, General Manager at The Downtown Hotel, responded to this review

Thank you for taking time out to comment on your stay at The Downtown Hotel! It is very displeasing to see that you did not enjoy your stay here. First of all, our property has FREE parking , the only reason you had to resort to the ‘Old Trafford playing field’ was because it was filled. A refrigerator is placed...

Reviewed 7 July 2014

I recommend the Downtown Hotel in Soufriere. It's a great value for money and it is in a perfect location to explore the best places in the south of St Lucia. Sugar beach is 10mins by boat as well as Anse Chastenet. You can explore many other great places from here: plantations, Pitons, hot springs etc.

Thank Chiara P
Las Vegas, Nevada
Reviewed 3 June 2014

I chose this hotel because of its location and price. I stayed here for 3 days and chose the Piton view. The room was more than spacious with two double beds, a large fridge and microwave, and a large stone bath tub. The front staff were quite friendly and informative. The only downside was that the hotel is on the...

2Thank MR523
Reviewed 11 April 2014

I choose this hotel because of its central location in Soufriere town and stayed for 3 nights. I booked in first to a room with a sea/piton view but was glad to spend the other 2 nights in a room overlooking the town - I found this side more breezy and cool from the afternoon sun. Spectacular views over the...

3Thank donclive
Reviewed 31 March 2014 via mobile

The hotel is as well situated, and i had the excellent view mentioned before me. I stayed 8 days and would return to this hotel. The lady at the front desk was friendyl, but it took them 3 days to (attempt to) unclog the drain of the bathroom from many many hairs of previous guests. It was rather bad (i...

1Thank Capparis
Reviewed 25 February 2014

My wife and I stayed here in January and we had a most enjoyable week. We had a room with sea / piton view and I would strongly recommend this. You can watch the activity over the harbour and enjoy sunshine and sunset at the latter part of the day. The room was basic with tea, coffee and a fridge...

Thank DMDevon
London, United Kingdom
Reviewed 11 December 2013

Staff members are all very helpful and friendly. In particular the lovely young lady Jonita is so helpful and she was always making sure that we were happy and well-looked after. The hotel location is great. Soufriere is the best place where to stay while in St Lucia. Other reviews are talking about beggers around the streets near the hotel....

1Thank sarah c
Canada, Kentucky
Reviewed 6 June 2013

Looking for an inexpensive but enjoyable way to spend your vacation and experience the culture of Soufriere? The Downtown Hotel is the place to be! Its my second time staying at this hotel and I have no complaints. The customer service is superb. They are equipped with wealth of knowledge on the activities and different attractions that Soufriere offers. I...

3Thank Suanne B
Reviewed 27 April 2013

Before we begin, let us tell you about us. We are a young Canadian couple who often camp out in the woods with bare minimum, so we are far from particular. All we expect from a hotel room is cleanliness. And for 96 $ US, in the off season, we were sorely disappointed. The first room we were given, had...

2Thank PathsAbroad
travel041, Manager at The Downtown Hotel, responded to this review

Thank you taking time out to give a review as we appreciate constructive criticism in order to ensure that our guests expectations are not only met but exceeded. Let me start off by addressing your first issue, all of our rooms are furnished with 2 bath towels as well as toilet paper but we do apologize for this .We always...

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View from Room (28)
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Hotel & Grounds (2)
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  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The hotel is nestled within an eclectic synergy of cultural heritage and pristine environmental collages know as Soufriere, branded as the gem of St. Lucia. The Downtown Hotel was not only designed to blend in with its natural and structural environment but also with the concept of ‘a home away home’ in mind. This concept is evident in our medley of 18 welcoming rooms, coupled with our cadre of personable employees and local people; world renowned for our hospitality. As we grew in the knowledge of you, our valued clientele, our design scheme was tailored to match your needs; have a look at your future accommodations: ... more   less 

Additional Information about The Downtown Hotel

Address: Bridge Street, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $92 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Downtown Hotel 2.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from The Downtown Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a rooom with a water view.”
MJR4, 23 Mar 2017 | Read review
“Totally go for waterfront view!”
  • Can't guarantee the rainbow...
AndyG723, 11 Dec 2016 | Read review
“Views on the west side cost extra, but worth it for one night.”
  • View from the west side
Fe_Flyer, 4 Dec 2016 | Read review
“we loved the ocean view rooms and the southern most rooms seem quieter”
Wellsville2012, 18 May 2016 | Read review
“Pay the extra for a ocean view, it will be money well spent”
  • View from balcony
967william99, 28 Feb 2016 | Read review
5 of 5