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Sugar Beach, A Viceroy Resort

1,429 reviews
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Traveller (2124)
Room & Suite (725)
Pool & Beach (450)
Overview
  • Excellent76%
  • Very good16%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“bayside restaurant”(136 reviews)
“great room”(292 reviews)
“rainforest spa”(83 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Sugar Beach, A Viceroy Resort
Offers & Announcements: Getaway - Save Up to 20%
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,429)Write a Review
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1,037
227
73
28
18
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1,037
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61 - 65 of 1,383 reviews
Reviewed 30 December 2017 via mobile

If you are a black person wanting to experience the beach here for a day, don't even bother. I had the most humiliating and racist experience! From the trip advisor reviews we were expecting to be able to take the hotel shuttle down to the...More

14  Thank Kimberly B
Reviewed 28 December 2017 via mobile

We went to Sugar Beach, a Viceroy resort in December 2017 for our first visit to the Caribbean. It was absolutely amazingly fantastically magical! From the moment we arrived to our room, the magic started. The room. The view. The butler service. The beach. The...More

Thank Drix-Zietsman
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 5 January 2018

Good Day Drix, Sugar Beach, A Viceroy Resort is truly the place of dreams. It was a pleasure reading your feedback and I feel proud to know that our resort remains memorable for all the right reasons.Thank you for sharing your experience with us. Our...More

Reviewed 27 December 2017

My husband and I had the pleasure of visiting Sugar Beach at the Viceroy Resort this past December. The resort has stunning views to say the least. Both restaurants at the resort showcased a well curated menu...We enjoyed the food so much we had lunch...More

1  Thank angela r
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 5 January 2018

Good Day Angela, Thank you for sharing your glowing review about your recent stay at Sugar Beach, A Viceroy Resort. We aim to provide our guests with the best possible experience and it is gratifying that you thoroughly enjoyed what we had to offer. Our...More

Reviewed 27 December 2017 via mobile

We had a wonderful time with our kids at the hotel. Great villas, very friendly service, good sports incl diving and fitness and nice food. The only criticism I would have is the expensive food. Definitely worth returning.More

Thank Nils H
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 5 January 2018

Good Day Nils, We are happy that you and your family enjoyed your stay at Sugar Beach, A Viceroy Resort. Thank you for sharing your comments. I am glad the accommodation, amenities and offerings met your expectations and you are considering returning to our resort....More

Reviewed 27 December 2017

1. Had a suite in 300s, which was amazing. All you could see were trees, the pitons and the ocean. The infinity pool and patio overall was huge and well maintained. Room itself was very large, well equipped and clean. Although patio is all yours,...More

Thank hashimmian
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 5 January 2018

Good Day Hashimmian, We are happy that you had a great time and your stay with us was nothing short of perfection. Thank you for your wonderful review and five star rating. Our aim is to provide our guests with the best possible experience with...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 490 - USD 3,395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#2 Top resorts Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#3 Spa Hotel in Soufriere
#4 Romantic Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 490 - USD 3,395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#2 Top resorts Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#3 Spa Hotel in Soufriere
#4 Romantic Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2124)
Room & Suite (725)
Pool & Beach (450)
Dining (215)
Amenities (82)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Mohamed E
21 February 2018|
AnswerShow all 2 answers
Response from OH-KUJO | Reviewed this property |
To the best of my recollection, there were no guardrails along the road. I was much more troubled by the fact that we were always driving on the “wrong” side of the road!
0
Votes
Nina R
3 February 2018|
AnswerShow all 4 answers
Response from GMSugarBeach | Property representative |
Good day, It takes about 90 minutes to drive from Castries to Sugar Beach on a winding road. You should still have plenty of time to enjoy a trip to Sugar Beach. We charge US$50 per person to use the car park facilities and... More
0
Votes
Sarah I
28 January 2018|
AnswerShow all 5 answers
Response from MarkSterner | Property representative |
Good Day, Thank you for your interest in visiting our Rainforest Spa. We are happy to welcome non resident guests to experience our relaxing treatments offered in our one of a kind location. Kindly contact the resort to... More
0
Votes
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Room Tips
"814 was high up but nice and private"
Read review
"We were in the Luxury Sugar Room - Room 812 and had an amazing view of the pitons!"
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".We loved Sugar Mill 2 .Be aware you may be offered “upgrade” to a less convenient location so check before..."
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"Asked for quiet villa with a view and found 8xx to meet both these requirements (if you don't mind the..."
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