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Sugar Beach, A Viceroy Resort

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sugar Beach, A Viceroy Resort
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1,219 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
Atlanta, Georgia
Reviewed 3 weeks ago

I stayed at the Sugar Beach Viceroy for 5 days, traveling with my boyfriend for a last-minute getaway. Both of us had never been to St. Lucia before so we didn't know what to expect. Spectacular and breathtaking are understatements for the natural beauty of Sugar Beach and the surrounding views. The Viceroy staff members were consistently accommodating and courteous....

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Helpful?
1Thank kimberly2340
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time and making the effort to post this overwhelmingly positive review of your stay at Sugar Beach, A Viceroy Resort. I am glad that you were happy with your decision to make Sugar Beach your vacation destination. We appreciate you sharing the highlights of your stay as well as the areas where you...

Long Island City, New York
Reviewed 3 weeks ago

We chose this resort because of the on line reviews from trip advisor and Fodors. Everything written was quite on point. Its a very special & beautiful resort located with a beach, beautiful pool, and several restaurants. The staff was lovely. The accommodations were well maintained, romantic, and well appointed (all with their own pool). The bed and linens were...

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Helpful?
1Thank Valerie D
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for sharing your glowing feedback about your stay at Sugar Beach, A Viceroy Resort. I am happy to hear that on balance you had a fabulous vacation and that your expectations were exceeded in almost every area. We are known for our world class accommodation, facilities and the top-flight service that we deliver. We are thankful...

New York City, New York
Reviewed 3 weeks ago via mobile

First and foremost, this place provides you with a butler. If you are not the type of person that may use a butler to it's full advantage, may want to stay elsewhere. I only called to get shuttles to and from the beach, restaurants, etc. Pros: Lucienn, one of the hotel managers i believe went above and beyond to make...

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Helpful?
2Thank GlobetrekkingFun
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort On balance it appears that you had a wonderful stay with the exception of the highlighted concerns. I am sorry if you found the prices in our restaurants more expensive that you had anticipated. Because of our island location, many items...

New York City, New York
Reviewed 3 weeks ago

Five days in actual Paradise. When you think about the quintessential Caribbean vacation…you know, the one that you see in all those funny romantic comedies about honeymooners, well the Viceroy at Sugar Beach in St. Lucia is really that kind of place. Palm trees, beautiful views of the clear blue water, white sand beach, little tiki bar. Everything you dream...

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4Thank andrew e
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to write and post this review of your honeymoon at Sugar Beach, A Viceroy Resort. Your feedback is encouraging, positive, and supportive of the very high standards that we have set and continue to instill at our resort. I am happy your overall stay was good with the exception of the disappointment...

Shannon, Ireland
Reviewed 4 weeks ago

Stayed here in 2015 for our honeymoon and we loved it. To be fair we had a couple of small issues at the start and nothing was too much trouble to the staff. We were upgraded to an amazing room which was more like a mini cottage hanging over the edge of a cliff....stunning!!! The beachside restaurant was unbelievable and...

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Thank alegge2017
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to provide feedback about your honeymoon at Sugar Beach, A Viceroy Resort. I am delighted to know that our location, services and staff positively impacted your stay. It is wonderful to read that you returned home with such wonderful memories despite the few issues you encountered at the start. We are thrilled...

London, United Kingdom
Reviewed 4 weeks ago

we absolutely loved this resort, the colours, the room, the food, everything. we would just go back again and again. the interior design is particularly outstanding. dont miss outside activities when you will be coming here. we truly recommend it for a relaxing vacation.

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Helpful?
Thank alevaibella
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your glowing comments about your stay at Sugar Beach, A Viceroy Resort. I am happy to hear that every aspect of your vacation was wonderful and that your expectations were exceeded. Our aim is to provide the best possible service to all of our guests. Our top-notch amenities, facilities and accommodations are all designed to...

Edwards
Reviewed 23 April 2017 via mobile

My wife and I had a fantastic visit on St. Lucia. Sugar Beach is a great place, friendly staff all around. Beautiful setting between The Pitons, water was clear and snorkeling was fun. Meals at Sugar Beach were great, should have eaten in the Great Room more. We will be back!

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1Thank James D
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, On behalf of the Sugar Beach A Viceroy Resort team, I would like to thank you for your wonderful comments. I am delighted that you had a great time and were happy with all our offerings. Our culinary team works hard to create exceptional dining experiences so we are pleased that you enjoyed our restaurants and bars. On...

London, United Kingdom
Reviewed 22 April 2017

We stayed at Sugar Beach for a short break whilst visiting family! We had an amazing time! The staff very attentive especially our butler Swamed who took exceptionally good care of us. Della the supervisor in food and beverages went beyond the call of duty to see that we had the out of this world kale juice made for us...

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2Thank joanhillary
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to share your glowing comments following your recent stay at Sugar Beach A Viceroy Resort. It is a real pleasure to learn you had a memorable stay, and that you were pleased with the overall quality of service provided by our staff. Our team members are naturally warm and friendly people. I...

Reviewed 21 April 2017

We have stayed here three times now, and loved it each and every time. The villas are very comfortable and sufficiently sited so that you felt not too close to other guests. The staff were excellent, the beach beautiful. Children were well looked after and entertained. Our only request - please refresh the food menus, they have been the same...

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2Thank uk_landm
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, On behalf of the entire team, I would like to thank you for sharing feedback about your third visit to Sugar Beach A Viceroy Resort. We are grateful for your loyalty and the trust that you have in our resort, and are glad that every one of your visits has proven to be just as wonderful as the...

Cleveland, Ohio
Reviewed 18 April 2017

If you can do it, stay here. Don't look anywhere else. We split our time between Viceroy and Ladera, and wish we hadn't - they didn't even compare. I am already looking at how quickly we can get back. The staff is INCREDIBLE. From the moment you arrive, there are numerous staff attending to your every need, offering to help,...

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4Thank lucyallsn
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, We appreciate your valuable feedback about your recent stay at Sugar Beach, A Viceroy Resort. On behalf of the entire team I would like to express how happy we are that you enjoyed your visit with us, and to thank you for taking the time to share this review. It is gratifying to know that we are not...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $554 - $2,490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Spa Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
149 questions
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Southwest Oklahoma
9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Push for a full sea view room, when you pay this much you have to go the full hog ;)”
alegge2017, 1 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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