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Bay Gardens Beach Resort

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Bay Gardens Beach Resort
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1,913 Reviews from our TripAdvisor Community

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Showing 1,871: English reviews
London, United Kingdom
Reviewed 31 August 2015

Good points: - Large rooms - Comfortable beds - Good showers Bad points: - It feels like they're constantly trying to rip you off (hard sell on bottled water at meals, wanting to add 10% service charge to the transfer taxi fare) - The wifi is very slow and unreliable. It’s deeply frustrating. - Service is bad. They’ll have the...

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2Thank 688tom
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us valuable feedback on your recent stay. I am glad to hear you enjoyed our spacious rooms, comfortable beds and showers. It is the standard by all hotels to add the 10% service charge for every transaction. We will certainly look into the Wi-Fi connectivity, breakfast service and comforts in a continued...

Reviewed 28 August 2015

IT WAS THE BEST EXPERIENCE EVER, first time visitor to the island, the customer service was great, food good the vanilla souffle was divine, the pool and water park was my fav, my party of four and myself had mad fun, had mad mad fun especially meeting resort staff member MIKEY LOL blessings to you man.Big Up Yourself! Surely will...

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Helpful?
Thank kemsha k
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for sharing your feedback from your recent stay with us at the Bay Gardens Beach Resort and Spa. I am delighted to hear that we were able to make your first vacation to Saint Lucia an awesome experience. We are also please that you were able to enjoy the resorts facilities especially our newest attraction Splash Island Water...

Port of Spain, Trinidad
Reviewed 28 August 2015 via mobile

From entering the Hotel at check in we met Nal and Jackie at front desk. We were told that we would have to wait for the room to become available. I found it odd as it was already check in time. Low and behold we were upgraded to a suite overlooking both the pool and the sunset beach. The room's...

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Helpful?
3Thank Damian L
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay. I am glad to hear that our team members provided you with our royal service and that you enjoyed the accommodations. We strive to provide a very comfortable and clean environment for all our guests and I am glad to know that you got to...

Castries, St. Lucia
Reviewed 27 August 2015

The weekend Staycation was an awesome time well spent. The Water Park especially for children was wonderful and a creative idea not only for children but one hat adults themselves can enjoy. The service by all staff departments was great and very friendly interactive staff. The food was good, and the breakfast there is a wide variety of choices one...

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1Thank ybarth9
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for leaving us some feedback on your recent staycation at the 4 star luxury Bay Gardens Beach Resort and Spa. I am glad that you got to enjoy our amenities as well as our newly opened Splash Island Water Park. Our team members strive to provide the best service for all our guests and I am glad you...

New York City, New York
Reviewed 27 August 2015

What a great place to stay at! We did not find anything negative about this hotel. It is beautifully situated right on the beach. It had a beautiful pool. The restaurant was very good too. It was not cheap but was in line with others on the island. Make sure you get the breakfast included. I cannot say enough about...

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Thank FORHILL
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for choosing to stay with us once again and leaving a review on your recent stay. I am thrilled to hear that you had a wonderful time and you enjoyed our accommodations and amenities. We hope to welcome you once again for the third time.

Sangre Grande
Reviewed 26 August 2015

The surrounding beautiful and well kept. The staff very friendly and professional. Enjoyed my stay and will be back soon. I will recommend this place to relatives,friends and co workers. My family love St lucia .

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Thank Cherylann B
long beach
Reviewed 26 August 2015

love the entire staff; they are all welcoming, from general manager Mrs. Pearle to Charles the bell hop. the front desk staff is a dream team; they always make me feel that I have arrived home away from home. Yes I am a repeated visitor. I stay at the resort at Bay Gardens every year. Just can't get enough

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1Thank cparuoma
Reviewed 26 August 2015

We stayed here on our honeymoon and the resort was beautiful. Very well maintained and comfortable. The front desk staff and concierge were very friendly and helpful. Two negatives: The breakfast food was terrible and even though we paid for the breakfast plan we chose to eat out. The evening security guard was also not very pleasant letting us know...

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1Thank Allison O
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa in beautiful Saint Lucia. I am glad you had a wonderful time on your honeymoon and that our team members provided you with great service. We will certainly take a look into our breakfast service and what...

Michigan
Reviewed 26 August 2015

Outstanding resort. Fantastic amenities, perfect bay side location. The best part will also be the hotel staff. Everyone, no matter their role, is always there to help you in any way to insure the best possible guest experience.

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Thank jsbair
Buffalo, New York
Reviewed 26 August 2015

Resort staff was wonderful! The beach was perfect with great umbrellas & chairs available for all guests. The food was great, room was immaculate, and we felt so welcomed and cared for the entire stay. This was the perfect location for our honeymoon!!! We would recommend them to anyone!

Review collected in partnership with this hotel
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Thank nicolebE3260KI
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the 4 star Bay Gardens Beach Resort and Spa. We are glad to hear that our team members provided you with excellent and friendly service. We are thrilled to hear that you really enjoyed your honeymoon and would love to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 

Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range: $226 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet
Hotel Style:
#1 Green Hotel in Gros Islet
#2 Family Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Beach Resort staff and other travellers.
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Southwest Oklahoma

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Questions? Get answers from Bay Gardens Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor Ocean View”
 of 5 bubbles CaribbeanLexie, 22 Jan 2017 | Read review
“Get upgraded to a Sea View Deluxe Room like we did haha - room 909 superb views”
 of 5 bubbles simonw497, 21 Jan 2017 | Read review
“any room would be nice.”
 of 5 bubbles Booky17, 17 Jan 2017 | Read review
“We don't pay extra for views so the garden view was fine. ”
 of 5 bubbles 518teacher, 17 Jan 2017 | Read review
“Most second and third floor pool view rooms have a view of the beach.”
 of 5 bubbles leaandjon, 12 Jan 2017 | Read review
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