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Bay Gardens Inn

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289 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Tucson, Arizona
1 review
Reviewed 3 days ago NEW

Entire staff was helpful, friendly and professional. This was my first visit to St Lucia. Hotel location was perfect for our needs. Close to restaurants, shopping, taxi service and walking distance to beach.

Review collected in partnership with this hotel

Helpful?
Thank mcwazz
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
INNKEEPER’S FAVOURITE REVIEW
Reviewed 25 August 2016 via mobile

This is a little gem excellent for transport and places to eat. Not far fro. Groselet jump up on a Friday night. The staff and food excellent friendly room kept clean and tidy. I did bed an breakfast. Fantastic. I will be returning that's for sure. More 

Helpful?
1 Thank Fitness50
About Innkeeper's Favourite Review
Level Contributor
6 reviews
Reviewed 2 weeks ago via mobile

The staff were very friendly , patient, helpful and warm. I was greeted with a warm smile and a nice rum punch. My room was clean and the furniture was ok. I like the manager's cocktail in which free appetizer and drinks are serve and you can interact with the staff and other guest. The inn is not located on... More 

Helpful?
Thank Stacey Y
Philadelphia, Pennsylvania
2 reviews
Reviewed 3 weeks ago

We spent 7 beautiful days on the island, but only 3 nights at the Garden Bay Inn. We wanted an opportunity to compare establishments on the island, if we decided to visit again. The Bay Garden Inn experience was exceptional! From the time we arrived, we received personal care and attention. Below is a detailed account of my experience at... More 

Review collected in partnership with this hotel

Helpful?
Thank trinilove
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Inn. I am glad to hear that your experience was exceptional and that you received personal care and attention. We do hope that you took away a ton of memories and do visit us again. More 

Trinidad and Tobago, Caribbean
1 review
Reviewed 4 weeks ago

Spent 5 days, the hotel staff was so ffriendly and accommodating, the breakfast was a feast and the rooms were cleaned and comfortable. We slept In Greenland, the grounds around the pool were beautifully landscape. We can't wait to go back with our family....

Review collected in partnership with this hotel

Helpful?
Thank kathydoonie
Greater London, United Kingdom
1 review
Reviewed 4 weeks ago

The only reason for not giving 5 stars was a lack of evening entertainment and the tax an service charge on all meals per person. But it was an otherwise very pleasant stay. So if you have bed and breakfast or all Inclusive your sorted. Great management. There's a voluntary donation which will be added to your bill so check... More 

Review collected in partnership with this hotel

Helpful?
Thank Bpan27
Greene, Rhode Island
1 review
Reviewed 5 weeks ago

We were booked at this Inn for 10/07. Due to Hurricane Mathew all flights from Miami, Florida to St. Lucia were cancelled. We called the Inn to let them know we could not physically leave the USA for our arrival date as soon as the flights were cancelled. They informed us that due to the cancellation, they would be charging... More 

Helpful?
Thank llgp3
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

Thank you for informing us on this matter. We hope that we were able to resolve this issue as this is not our standard. More 

1 review
Reviewed 15 October 2016 via mobile

Bay gardens delivers service with a touch of excellence. I am local and I get treated with much care and respect whenever I chose bay gardens. The place is always neat and quiet. The staff ate lovely and the food is great. I have never stayed at the beach resort however the inn and the hotel are beautiful and I... More 

Helpful?
Thank KaraJos-slu
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

It is truly humbling to read about your experience at the Bay Gardens Inn. We really do our best to provide a comfortable and relaxing stay for all guests, no matter which country they come or reside in. We hope that you continue to visit us often. We do miss you! More 

2 reviews
Reviewed 15 October 2016 via mobile

Excellent service. Great staff. Good service. Thanks to the staff my vacation was better than I could imagine. A home away from home. Must compliment the bar and restaurant staff. Germaine, Joanne, Adrie, Elias and Yohan special thanks to u.

Helpful?
Thank Anslem B
Barcelona, Spain
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 October 2016

If you need somewhere just to sleep and shower, this place will do just fine however I do have this story: I booked this hotel online on their website and put a deposit down before I got there and was expecting to pay $133 USD for the remainder of my stay as per my invoice. However, when I arrived I... More 

Helpful?
Thank CruisnJosh
baygardensresorts, Guest Relations Manager at Bay Gardens Inn, responded to this review

We would like to thank you for sharing this story with us. I am glad to hear that there was some resolution to your concern with the bill and do wish it could of been done prior to you leaving. There is no intent from any of our team members to ever put our guests in awkward situations as our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This cozy, romantic, 33-room hotel is a tropical paradise that offers all of the pleasures of charming island life. Conveniently located in the island epicenter of Rodney Bay, the Bay Gardens Inn offers spacious modern rooms, each with a private terrace, exquisite Saint Lucian cuisine, and a high standard of service that creates an atmosphere for ultimate relaxation. The Bay Gardens Inn is a paradise for the vacationing family, the ideal spot for a conference retreat, or a romantic escape for couples. ... more   less 

Additional Information about Bay Gardens Inn

Address: Rodney Bay Village, Gros Islet, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range: $166 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Inn 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Bay Gardens Hotel Gros Islet
Bay Gardens Inn St. Lucia/Gros Islet
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Inn staff and other travellers.
8 questions
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Arima, Trinidad
Arima, Trinidad
2 months ago
London, United Kingdom
6 months ago

See all questions (8)

Questions? Get answers from Bay Gardens Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“US residents- walk with an extension cord. Rooms are equipped with mostly foreign( French) outlet/ adaptors. ”
 of 5 bubbles trinilove, 7 Nov 2016 | Read review
“I have stayed in room 247 for every stay.. It has everything I would like in the room. Mini fridge & a microwave oven, The only thing I would like more in the room is a wall clock and a bit faster speed on the internet.”
 of 5 bubbles H3343YUbrianc, 6 Oct 2016 | Read review
“The only disappointment...WIFI was poor, but an overall good room.”
 of 5 bubbles 622anitan, 9 Sep 2016 | Read review
“EC $60 (wish we could have afforded more)”
 of 5 bubbles VictoriaIR, 6 Sep 2016 | Read review
“Could have another table (even bedside) or more counter space - lack of space to put things.”
 of 5 bubbles mildeenw, 3 Sep 2016 | Read review
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