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24/12/2017 25/12/2017
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    Ponce Plaza Hotel and Casino

    Reina & Union Street, Ponce 00733, Puerto Rico
    1 (787) 303-4481
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    24/12/2017 25/12/2017
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    Traveller (223)
    Room & Suite (215)
    Dining (43)
    Overview
    • Excellent45%
    • Very good26%
    • Average16%
    • Poor6%
    • Terrible7%
    Travellers talk about
    “lola restaurant” (13 reviews)
    “front desk” (91 reviews)
    “colonial room” (11 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (760)
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    111 - 115 of 612 reviews

    Reviewed 17 February 2017

    In my experience, this hotel was not a 3 star rating. I expected much more for the price and the rating. Was very disappointed. If you do book here, make sure they do not place you in the 'blue building' in the back. I think...More

    Review collected in partnership with this hotel
    1  Thank binkymoura1
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 21 February 2017

    Dear binkymoura1: Thank you for your time and feedback. We apologize any situation and we would like to let you know that we are working hard with some renovations with the floors and bathrooms. The "blue building" as you said its new from 2009. The...More

    Reviewed 16 February 2017

    The smelled a humidity, terrible. The cleanest was poor, and service poor. I had to canceled 3 minutes after I maked the check in because I suffer asthma, and the humidity, and the smell of dust caused me fatigue in the first minute I walked...More

    Thank Donna00700
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 17 February 2017

    Dear Donna00700: We appreciate your time and feedback. We apologize any situation with your reservation and room. We are working hard with some renovations and hope to see you soon.

    Reviewed 15 February 2017

    The visit was perfect and the hotel, room, personel were the best. Was a great time and fun this visit to Ponce. The restaurant and cafe food was great. The hotel was next to the town square so you dont have to use the car....More

    Review collected in partnership with this hotel
    Thank pepepadro
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 16 February 2017

    Dear pepepadro: We appreciate your time and feedback. We are very happy that you enjoy your stay and our facilities. As we are downtown Ponce, you can walk to many museums in a short time and enjoy the beautiful Plaza! We hope to see you...More

    Reviewed 15 February 2017

    My fiancee and I stayed for one night for a friend's wedding. The location was excellent since the reception was at the old Ponce Casino which is within walking distance from the hotel. The decor transported us to simpler times which was cool and the...More

    Thank deerickcv
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 15 February 2017

    Dear deerickcv: Thanks for your time and feedback. We are very happy to receive a 5 star review! We apologize any situation with the controller AC at the Historical Building. As historical building the front desk agent control the temperature in the system. WE look...More

    Reviewed 14 February 2017

    Except a sense of humidity in the air, everything was ok. The staff as usual was very friendly and helpfull. The day after the checkout, my wife realized that she left her special pillow in the room. We contacted the front desk and they took...More

    Review collected in partnership with this hotel
    Thank FELIPE G
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 15 February 2017

    Dear Felipe G; Thank you for your time and feedback. We apologize any situation with your room and we would like to letting you know that we are working hard with some renovations. We hope to see you soon again at Ponce Plaza Hotel and...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 99 - USD 165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, getaroom.com and TripOnline SA so you can book your Ponce Plaza Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Ponce
    Add Photo Photos
    Traveller (223)
    Room & Suite (215)
    Dining (43)
    Pool & Beach (20)
    Hotel & Grounds (202)
    Bathroom (4)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
    Holiday Inn Ponce & Tropical Casino
    331 reviews
    7.05 km away
     
    Hilton Ponce Golf & Casino Resort
    1,619 reviews
    4.77 km away
     
    Hotel Belgica
    370 reviews
    .14 km away
     
    Nearby Restaurants
    Lola
    546 reviews
    .01 km away
    King's Cream
    324 reviews
    .14 km away
    Melao Coffee Shop
    162 reviews
    .00 km away
    Alfresco Cafe Bistro Bar
    83 reviews
    .05 km away
    Nearby Attractions
    Museo de Arte de Ponce
    488 reviews
    .96 km away
    Parque de Bombas
    449 reviews
    .12 km away
    El Museo Castillo Serralles
    403 reviews
    .88 km away
    Cathedral of our Lady of Guadaloupe
    106 reviews
    .62 km away
    Ask a question
    Questions & Answers
    Joe D
    6 November 2017|
    AnswerShow all 2 answers
    Response from Norberto M |
    It was open when I traveled there in June but after hurricane Maria not sure if it is open now.
    1
    Vote
    Joe D
    6 November 2017|
    AnswerShow all 2 answers
    Response from PoncePlazaHotel | Property representative |
    Yes!!! we are open 24/7!
    0
    Votes
    Lisa T
    28 February 2017|
    AnswerShow all 7 answers
    Response from Perfecto G | Reviewed this property |
    Hi. Is correct. The hotel has a good lote parking. Its part of the facility. Enjoy!!!
    1
    Vote
    Room Tips
    "excellent, comfortable, clean , spacious, wonderful"
    Read review
    "Colonial rooms are the best."
    Read review
    "Select rooms in the new building, they are in much better condtion."
    Read review
    "Very nice."
    Read review
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